At a Glance
- Tasks: Manage properties and support tenants while ensuring top-notch service.
- Company: Join Connells, a leading name in property management with a supportive culture.
- Benefits: Competitive salary, full training, career progression, and a pension scheme.
- Other info: Fast-paced environment with great opportunities for growth.
- Why this job: Be the go-to person for property management and make a real difference.
- Qualifications: Strong customer service skills and a full UK driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
Connells, part of Connells Group, is looking for a highly motivated Property Manager to join our Property Management team within the Lettings department in Aylesbury. This is a branch-based role where you will provide property management and tenancy support to the branch, working closely with landlords, tenants and internal teams to deliver a high standard of service. This opportunity is ideal for someone with strong customer service and organisational skills who enjoys working in a fast-paced environment and supporting all aspects of property management at branch level.
What We Offer
- Competitive basic salary
- Full training and development
- Clear career progression opportunities
- Company pension scheme
- A fast-paced, supportive working environment
Your Role
As Property Manager, you will act as the main point of contact for property management and tenancy-related matters for the branch, ensuring a consistent and professional service is delivered at all times. Your responsibilities will include:
- Acting as a central point of contact for property management queries from the branch, landlords, tenants and internal teams
- Providing accurate advice to the branch and customers on tenancy matters and relevant legislation
- Maintaining the approved contractor register, ensuring qualifications and documentation are up to date
- Overseeing customer service delivery, ensuring works, renewals and inspections are completed within agreed timescales
- Monitoring invoices, tenancy agreements and inspection reports to ensure service level standards are met
- Managing workloads to ensure deadlines are achieved and service levels are maintained
- Supporting more complex tenancy or property management cases, advising the branch, landlords and tenants on available options and liaising with the Lettings Services Centre where required
What We’re Looking For
- Full UK driving licence and access to your own vehicle
- Strong customer service skills with a confident communication style
- A positive team player who enjoys working closely with a branch team
- Ability to remain calm and solutions focused under pressure
- Strong negotiation and influencing skills
- Excellent planning, organisational and time management abilities
- Good analytical skills and attention to detail
Ready to Take the Next Step?
If you are looking to build or progress your career in property management within a branch-based lettings environment, we would love to hear from you. Apply today to find out more.
Our Commitment to Inclusion
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of background. If this role excites you, but your experience does not align perfectly with every requirement, we encourage you to apply. You may be well-suited to this role or another opportunity within Connells Group.
Property Manager in Aylesbury employer: Connells Group
Contact Detail:
Connells Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager in Aylesbury
✨Tip Number 1
Network like a pro! Reach out to people in the property management field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Connells and understanding their values. Be ready to discuss how your customer service skills and organisational abilities can contribute to their team. Show them you’re the perfect fit!
✨Tip Number 3
Practice your communication skills! As a Property Manager, you'll need to convey information clearly to landlords and tenants. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Connells team.
We think you need these skills to ace Property Manager in Aylesbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Property Manager role. Highlight your customer service experience and any relevant property management skills to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about property management and how you can contribute to our team. Keep it friendly and professional, just like us!
Showcase Your Organisational Skills: Since this role requires strong organisational abilities, mention specific examples of how you've managed workloads or handled multiple tasks in previous jobs. We love seeing how you keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website for a seamless application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Connells Group
✨Know Your Stuff
Before the interview, brush up on property management basics and relevant legislation. Familiarise yourself with common tenancy issues and how to resolve them, as this will show your potential employer that you’re proactive and knowledgeable.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you resolved conflicts or went above and beyond for clients, as this is crucial for a Property Manager role.
✨Demonstrate Team Spirit
Since this role involves working closely with a branch team, be ready to discuss how you collaborate with others. Share experiences where you contributed to a team project or supported colleagues, highlighting your positive attitude and teamwork skills.
✨Stay Calm Under Pressure
Property management can be fast-paced and stressful. Prepare to discuss how you handle pressure and tight deadlines. Use examples from past experiences where you successfully managed multiple tasks while maintaining high service standards.