Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead technical support for residential surveying and valuation, ensuring client satisfaction.
- Company: Join Countrywide Surveying Services, part of Connells Group, a top UK property services provider.
- Benefits: Enjoy hybrid work, discounts on services, and access to a 24/7 Employee Assistance Programme.
- Why this job: Be a key player in driving innovation and improving service for major clients in the industry.
- Qualifications: Must have 3+ years in senior management within surveying and be RICS qualified.
- Other info: We value diversity and encourage applications from all backgrounds.
The predicted salary is between 43200 - 72000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Countrywide Surveying Services are seeking a highly skilled and experienced professional to join our team as Associate Director – Technical Account Management.
As a senior leader, you\’ll provide expert technical support to key lender clients on residential surveying, valuation and property risk. You\’ll drive strategic initiatives that improve service, foster innovation, and boost growth, working closely with senior stakeholders to ensure continuous improvement and exceptional client satisfaction.
Key responsibilities:
- Provide expert support in residential surveying, valuation and property risk.
- Anticipate and understand client needs, ensuring optimal service use.
- Build strong relationships with clients and internal teams, influencing policy and offering technical leadership.
- Gather client feedback and assess account performance to identify improvements.
- Address and resolve technical queries quickly and effectively to ensure client satisfaction.
Key attributes required:
- Have at least 3 years in a senior leadership or management role within the residential surveying and valuation field.
- First hand experience in property risk management from the lender\’s perspective.
- RICS qualified valuer (AssocRICS, MRICS, or FRICS) with a minimum of five years of post-qualification experience in residential valuation and surveying.
- Strong expertise in technical matters related to RICS requirements and emerging industry trends.
- In-depth understanding of mortgage lending, residential property risk and the home buying/selling process.
- Familiarity with industry-standard tools and applications such as Core Logic, Landmark Quest, Rightmove Surveyor Comparable Tool (SCT), and proficiency in Microsoft Office.
Skills & Competencies:
- Effective interpersonal, verbal and written communication skills, with the ability to influence and engage effectively with senior stakeholders.
- Strong leadership and business acumen, with the ability to motivate teams and drive business results.
Benefits of being an Associate Director – Technical Account Management:
- Hybrid working .
- Discounts on estate agency , mortgage , conveyancing and surveying services .
- Access to Lifeworks 24hr , 7 days per week Employee Assistance Programme .
- Perks at Work – Discounts on products and services including electrical & Travel.
- Group Life Assurance Scheme & Pension.
- Option to purchase additional holiday.
- Company Car.
Countrywide Surveying Services are part of the Connells Group, one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network of over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
#J-18808-Ljbffr
Associate Surveying Director employer: Connells Group
Contact Detail:
Connells Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Surveying Director
✨Tip Number 1
Make sure to highlight your leadership experience in residential surveying and valuation during any networking opportunities. Engage with professionals in the industry through LinkedIn or relevant forums to showcase your expertise and connect with potential colleagues.
✨Tip Number 2
Stay updated on the latest trends in property risk management and RICS requirements. Attend webinars or workshops that focus on these topics, as this will not only enhance your knowledge but also demonstrate your commitment to continuous improvement.
✨Tip Number 3
Build relationships with key stakeholders in the industry. Reach out to current or former employees of Countrywide Surveying Services to gain insights into their culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 4
Prepare to discuss specific examples of how you've influenced policy or driven strategic initiatives in your previous roles. Being able to articulate your impact on client satisfaction and service improvement will set you apart from other candidates.
We think you need these skills to ace Associate Surveying Director
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Associate Surveying Director position. Understand the key responsibilities and required attributes, as this will help you tailor your application to highlight relevant experience.
Highlight Relevant Experience: In your CV and cover letter, emphasize your senior leadership experience in residential surveying and valuation. Be specific about your achievements and how they align with the responsibilities outlined in the job description.
Showcase Technical Expertise: Make sure to detail your qualifications, especially your RICS status and any relevant technical skills. Mention your familiarity with industry-standard tools and applications, as this is crucial for the role.
Craft a Compelling Cover Letter: Write a personalized cover letter that addresses how you can meet the needs of the company and its clients. Use examples from your past experiences to demonstrate your ability to influence stakeholders and drive business results.
How to prepare for a job interview at Connells Group
✨Showcase Your Technical Expertise
As an Associate Surveying Director, it's crucial to demonstrate your deep understanding of residential surveying, valuation, and property risk. Be prepared to discuss specific examples from your past experience that highlight your technical skills and how they can benefit the company.
✨Understand Client Needs
Anticipating and understanding client needs is key in this role. During the interview, share instances where you successfully identified client requirements and tailored your approach to meet those needs, ensuring optimal service delivery.
✨Build Relationships
Strong interpersonal skills are essential for this position. Highlight your ability to build and maintain relationships with clients and internal teams. Discuss how you've influenced policy or led initiatives that improved client satisfaction in your previous roles.
✨Demonstrate Leadership Skills
As a senior leader, showcasing your leadership and business acumen is vital. Prepare to discuss your experience in motivating teams and driving business results, as well as any strategic initiatives you've led that fostered innovation and growth.
