Job Description
Connells has an exciting opportunity for an Estate Agency Area Manager to join our team in West Sussex.
The Area Manager role will offer a competitive basic salary and substantial OTE, as well as a company car/car allowance and generous staff benefits.
As an Area Manager, you will lead and oversee the management of 8 residential sales branches and the colleagues within your region. You will work to meet and exceed performance and financial targets set, by driving engagement and collaboration amongst your teams.
This is an opportunity to be part of the Senior Management Team within our UK Sales branch networks. It is an exciting time to join Countrywide.
Your role will involve:
- Coach, develop, and effectively manage all employees to ensure that performance is optimised across the board.
- Ensure employee engagement is maximised through action planning, proactive recruitment, minimising attrition and driving retention of your teams.
- Manage, monitor, and report on the region`s performance against agreed key financial business indicators on the region`s P&L and against set performance metrics to ensure delivery of income targets.
- Take appropriate action with branches trading at a loss or below budget.
- Grow profitshare significantly by adopting pro-active working processes and identifying business growth opportunities.
The ideal candidate will have:
- Demonstrably high-performing building and leading high performing teams in fast paced and demanding environments
- Been a valued member of high-performing teams within a highly customer-centric service or retail industry environment.
- Proven ability to influence, shape and lead meaningful change.
- Inspirational leadership ability, with approachability and humility
- Prominent levels of P&L accountability and commercial exposure
- If this sounds like the next step for you in your Estate Agency Senior Management career, we want to hear from you.
- If you’re an experienced senior estate agency professional looking for your next challenge, we’d love to hear from you!
Apply today with your CV or reach out to hear more.
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of ***, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Area Manager in Horsham employer: Connells Careers
At Connells Group, we pride ourselves on being the Home of Opportunity, offering a dynamic work environment in Filton where your career can truly flourish. With a strong focus on employee development, clear progression pathways, and a supportive culture, you will be empowered to lead a high-performing team while enjoying competitive benefits, including uncapped commission and industry-leading training. Join us to be part of a successful estate agency group that values ambition and recognises success.
StudySmarter Expert Advice🤫
We think this is how you could land Area Manager in Horsham
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Connells Careers, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Connells Careers!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Connells Careers, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Connells Careers and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Connells Careers that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Connells Careers
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
