At a Glance
- Tasks: Lead strategic initiatives and drive operational excellence across the organisation.
- Company: Join ConnectWise, a global leader in software solutions with a vibrant community culture.
- Benefits: Flexible work options, competitive salary, and a commitment to diversity and inclusion.
- Other info: Dynamic work environment with opportunities for professional growth and collaboration.
- Why this job: Make a real impact by shaping strategies that empower technology solution providers.
- Qualifications: 8+ years of experience in strategic program management and strong leadership skills.
The predicted salary is between 80000 - 100000 £ per year.
ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
General Summary: The Strategic Programs Director serves as a trusted advisor and strategic partner to senior leadership, driving alignment across key initiatives and ensuring operational excellence. This role is responsible for orchestrating strategic planning, managing cross-functional programs, and enabling executive decision-making through effective governance and communication.
Essential Duties and Responsibilities:
- Strategic Alignment & Execution: Partner with executive leadership to define and communicate strategic priorities, goals, and success metrics. Translate high-level strategies into actionable plans and ensure alignment across departments and teams. Monitor progress against strategic objectives and provide insights to adjust course as needed. Facilitate strategic planning sessions and ensure outcomes are documented and tracked.
- Operational Cadence & Governance: Establish and manage the rhythm of the business, including leadership meetings, quarterly business reviews, and annual planning cycles. Develop and maintain governance frameworks to ensure accountability and transparency in decision-making. Drive operational efficiency by identifying and resolving bottlenecks in processes and workflows. Prepare executive-level reporting and dashboards to support data-driven decisions.
- Program Leadership: Lead cross-functional strategic programs from initiation through execution, ensuring delivery on time and within scope. Develop program plans, manage resources, and mitigate risks to ensure successful outcomes. Coordinate with internal and external stakeholders to align efforts and resolve issues. Continuously improve program management practices and tools to enhance effectiveness.
- Executive Partnership & Leadership Enablement: Act as a thought partner to the executive team, providing strategic counsel and operational support. Enable leaders to focus on high-impact priorities by managing communications, follow-ups, and delegated initiatives. Support executive visibility and engagement through preparation of presentations, briefings, and stakeholder communications. Foster a culture of collaboration, accountability, and continuous improvement across leadership teams.
Knowledge, Skills, and/or Abilities Required:
- Ability to manage large projects and processes independently with limited supervision.
- Recognized expert in applicable work area.
- Ability to situationally adapt and understand new technology/processes as per business needs.
- The ideal candidate is a proactive leader with strong business acumen, exceptional organizational skills, and the ability to influence across all levels of the organization.
Educational/Vocational/Previous Experience Recommendations:
- Bachelor’s degree in related field or equivalent business experience.
- 8+ years of relevant experience.
Working Conditions:
- Onsite/Hybrid/Remote depending on location.
- 10-20% travel required.
ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment.
Strategic Programs Director employer: ConnectWise
ConnectWise is an exceptional employer that fosters a vibrant and inclusive work culture, where every colleague's unique contributions are valued. With a commitment to employee growth, we offer numerous opportunities for professional development and collaboration across diverse teams. Located in a dynamic environment, our company empowers you to make a meaningful impact while enjoying the flexibility of onsite, hybrid, or remote work arrangements.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Programs Director
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching ConnectWise and understanding their culture and values. We want to see how you can fit into our community-driven environment, so be ready to share how your unique contributions can make a difference!
✨Tip Number 3
Practice your pitch! Be clear about your experience and how it aligns with the Strategic Programs Director role. We love candidates who can articulate their value and show us how they can drive strategic alignment and operational excellence.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in our minds as we make our decisions.
We think you need these skills to ace Strategic Programs Director
Some tips for your application 🫡
Show Your Strategic Thinking:When applying for the Strategic Programs Director role, make sure to highlight your ability to think strategically. We want to see how you can translate high-level strategies into actionable plans and ensure alignment across teams.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We love seeing candidates who put in the effort to connect their background with our needs.
Be Clear and Concise:In your written application, clarity is key. We appreciate well-structured responses that get straight to the point. Avoid jargon unless it’s relevant, and make sure your achievements shine through without unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at ConnectWise
✨Know Your Strategic Stuff
Before the interview, dive deep into ConnectWise's mission and values. Understand their strategic priorities and how they align with your experience. Be ready to discuss how you can contribute to their goals and drive operational excellence.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led cross-functional teams and managed large projects. Highlight your ability to influence stakeholders and drive alignment across departments, as this is crucial for the Strategic Programs Director role.
✨Be Data-Driven
Familiarise yourself with key performance metrics relevant to the role. Be prepared to discuss how you've used data to inform decision-making and improve processes in previous positions. This will demonstrate your analytical skills and business acumen.
✨Engage in Thoughtful Dialogue
During the interview, ask insightful questions about ConnectWise's current initiatives and challenges. This shows your genuine interest in the company and your proactive approach to problem-solving, which are essential traits for a strategic partner.
