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- Tasks: Lead technical engagements and support partners in migrating to cloud-based platforms.
- Company: Join ConnectWise, a global leader in software solutions with a vibrant community culture.
- Benefits: Enjoy remote work flexibility, competitive salary, and opportunities for professional growth.
- Other info: Work in a diverse, inclusive environment with excellent career advancement opportunities.
- Why this job: Make a real impact by transforming legacy systems into modern solutions for partners.
- Qualifications: 5+ years in technical consulting and a degree in a related field preferred.
The predicted salary is between 36000 - 60000 £ per year.
ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
The Software Consultant - Modernization is a pivotal member of the ConnectWise post-sale organization, responsible for leading targeted, high-impact engagements with complex partners. This role interacts directly with partners for consulting and implementation needs, focusing on driving the transformation of partners’ legacy solutions and services to the modern ConnectWise platform.
The Software Consultant collaborates with various teams to deliver quality technical solutions efficiently by analyzing partner needs, conducting research, resolving partner issues, and documenting solutions while promoting best practices to our partner base. By combining deep technical expertise with strong business acumen and strategic consulting skills, the Software Consultant - Modernization drives digital transformation, delivers innovative solutions, and ensures exceptional partner experience.
Essential Duties & Responsibilities- Lead technical engagements with high-value partners, to support migration from legacy systems to cloud-based platforms.
- Proactively engage partners to assess technical readiness, business needs, and opportunities for modernization and operational efficiency gains.
- Conduct migration readiness assessments and provide expert guidance throughout the end-to-end migration lifecycle to ensure smooth transitions to cloud environments.
- Facilitate and deliver migration sessions, providing hands-on technical support, troubleshooting, and remediation during partner transitions to cloud solutions.
- Identify, manage, and resolve technical and operational issues during migration to minimize disruption and drive continuous improvement.
- Support operational planning and execution of consulting and configuration services, focusing on scalable and repeatable migration solutions.
- Communicate migration progress, operational plans, risks, and outcomes to leadership and key stakeholders to ensure transparency and alignment.
- Capture partner feedback and operational insights and collaborate with product and process teams to improve tooling, workflows, and best practices.
- Deliver technical training, system configuration, and troubleshooting through webinars, onsite engagements, and remote sessions to enable successful cloud adoption.
- Develop and maintain concise solution documents and user guides for migration projects, documenting partner interactions and project outcomes to support scalable cloud migrations.
- Validate defects, resolve technical issues, and support custom engagements, providing clear documentation and structured communication.
- Manage multiple concurrent migration initiatives, balancing priorities while maintaining accurate project documentation and stakeholder communication.
- Support project management activities to ensure successful coordination and delivery of cloud migration engagements.
- Ensure high partner satisfaction by consistently delivering high quality experiences and maintaining strong customer feedback and survey results.
- Ability to manage large projects and processes independently with limited supervision.
- Recognized subject matter expert of applicable work area.
- Ability to adapt to new technologies and processes as required by business and partner needs.
- Strong strategic, analytical, and problem-solving skills.
- Deep knowledge of ConnectWise products – RMM, Automate, SIEM in particular.
- Strong design documentation, presentation, and technical training skills.
- Excellent communication and interpersonal skills; ability to build strong partner relationships.
- Organized, detail-oriented, and self-motivated.
- Strong project management skills and ability to manage multiple priorities.
- Bachelor’s degree in a related field or equivalent business experience.
- 5+ years of relevant experience in technical consulting, solution architecture, or enterprise software implementation.
- Preferred: Experience in technical roles within SaaS, automation, monitoring, AI.
- Remote or Hybrid depending on location.
- 0–10% travel may be required for partner engagement.
Software Consultant Specialist- Modernization in Harrow employer: ConnectWise
Contact Detail:
ConnectWise Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Consultant Specialist- Modernization in Harrow
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even online forums. The more you engage, the better your chances of landing that Software Consultant gig!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects and successes. This is your chance to demonstrate how you can drive digital transformation and deliver innovative solutions.
✨Tip Number 3
Prepare for interviews by researching ConnectWise and its products. Understand their mission and values, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets it!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our community-driven culture.
We think you need these skills to ace Software Consultant Specialist- Modernization in Harrow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Software Consultant - Modernization role. Highlight your relevant experience with cloud platforms and technical consulting, as this will show us you understand what we're looking for.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that align with the responsibilities mentioned in the job description. We want to see how you’ve tackled challenges and delivered results.
Be Clear and Concise: When writing your application, keep it clear and to the point. Avoid jargon unless it's relevant, and make sure your key achievements stand out. We appreciate straightforward communication, so let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. This way, your application goes straight to us, and we can review it promptly. Plus, it shows you're keen on joining our community-driven culture!
How to prepare for a job interview at ConnectWise
✨Know Your Tech Inside Out
As a Software Consultant - Modernization, you'll need to demonstrate your deep knowledge of ConnectWise products like RMM and Automate. Brush up on these tools and be ready to discuss how you've used them in past projects or how they can benefit partners during their migration journeys.
✨Showcase Your Problem-Solving Skills
Be prepared to share specific examples of how you've tackled complex technical issues in previous roles. Highlight your analytical skills and strategic thinking, as these will be crucial when assessing partner needs and driving digital transformation.
✨Communicate Clearly and Confidently
Strong communication is key in this role. Practice explaining technical concepts in simple terms, as you'll need to engage with partners who may not have a technical background. Use clear examples to illustrate your points and ensure you convey your ideas effectively.
✨Demonstrate Your Project Management Prowess
Since you'll be managing multiple migration initiatives, it's important to showcase your project management skills. Prepare to discuss how you've successfully coordinated projects in the past, balancing priorities while maintaining strong stakeholder communication and documentation.