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- Tasks: Lead technical engagements and support partners in migrating to cloud-based platforms.
- Company: Join ConnectWise, a global leader in software solutions with a vibrant community culture.
- Benefits: Enjoy remote work flexibility, competitive salary, and opportunities for professional growth.
- Other info: Work in a diverse environment that values your unique contributions and perspectives.
- Why this job: Make a real impact by transforming legacy systems into modern solutions for partners.
- Qualifications: 5+ years in technical consulting and a degree in a related field preferred.
The predicted salary is between 36000 - 60000 £ per year.
ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
The Software Consultant - Modernization is a pivotal member of the ConnectWise post-sale organization, responsible for leading targeted, high-impact engagements with complex partners. This role interacts directly with partners for consulting and implementation needs, focusing on driving the transformation of partners’ legacy solutions and services to the modern ConnectWise platform.
Essential Duties & Responsibilities:
- Lead technical engagements with high-value partners, to support migration from legacy systems to cloud-based platforms.
- Proactively engage partners to assess technical readiness, business needs, and opportunities for modernization and operational efficiency gains.
- Conduct migration readiness assessments and provide expert guidance throughout the end-to-end migration lifecycle to ensure smooth transitions to cloud environments.
- Facilitate and deliver migration sessions, providing hands-on technical support, troubleshooting, and remediation during partner transitions to cloud solutions.
- Identify, manage, and resolve technical and operational issues during migration to minimize disruption and drive continuous improvement.
- Support operational planning and execution of consulting and configuration services, focusing on scalable and repeatable migration solutions.
- Communicate migration progress, operational plans, risks, and outcomes to leadership and key stakeholders to ensure transparency and alignment.
- Capture partner feedback and operational insights and collaborate with product and process teams to improve tooling, workflows, and best practices.
- Deliver technical training, system configuration, and troubleshooting through webinars, onsite engagements, and remote sessions to enable successful cloud adoption.
- Develop and maintain concise solution documents and user guides for migration projects, documenting partner interactions and project outcomes to support scalable cloud migrations.
- Validate defects, resolve technical issues, and support custom engagements, providing clear documentation and structured communication.
- Manage multiple concurrent migration initiatives, balancing priorities while maintaining accurate project documentation and stakeholder communication.
- Support project management activities to ensure successful coordination and delivery of cloud migration engagements.
- Ensure high partner satisfaction by consistently delivering high quality experiences and maintaining strong customer feedback and survey results.
Knowledge, Skills, and/or Abilities Required:
- Ability to manage large projects and processes independently with limited supervision.
- Recognized subject matter expert of applicable work area.
- Ability to adapt to new technologies and processes as required by business and partner needs.
- Strong strategic, analytical, and problem-solving skills.
- Deep knowledge of ConnectWise products – RMM, Automate, SIEM in particular.
- Strong design documentation, presentation, and technical training skills.
- Excellent communication and interpersonal skills; ability to build strong partner relationships.
- Organized, detail-oriented, and self-motivated.
- Strong project management skills and ability to manage multiple priorities.
Educational/Vocational/Previous Experience Recommendations:
- Bachelor’s degree in a related field or equivalent business experience.
- 5+ years of relevant experience in technical consulting, solution architecture, or enterprise software implementation.
- Preferred: Experience in technical roles within SaaS, automation, monitoring, AI.
Working Conditions:
- Remote or Hybrid depending on location.
- 0–10% travel may be required for partner engagement.
ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment.
Software Consultant Specialist- Modernization in Harrow on the Hill employer: ConnectWise
Contact Detail:
ConnectWise Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Consultant Specialist- Modernization in Harrow on the Hill
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even just grab a coffee with someone who works at ConnectWise. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or any projects that highlight your expertise in software consulting or modernization, make sure to share them. A hands-on demonstration of what you can do speaks volumes.
✨Tip Number 3
Prepare for interviews by understanding ConnectWise’s products inside out. Familiarise yourself with RMM, Automate, and SIEM. The more you know, the better you can showcase how you can contribute to their mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the ConnectWise community.
We think you need these skills to ace Software Consultant Specialist- Modernization in Harrow on the Hill
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about helping partners transition to modern solutions. Share your experiences that relate to the job and make it personal.
Tailor Your CV: Make sure your CV is tailored to the Software Consultant - Modernization role. Highlight relevant experience, especially in technical consulting and cloud migrations. We love seeing how your skills align with what we do at ConnectWise!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our community at ConnectWise.
How to prepare for a job interview at ConnectWise
✨Know Your Tech Inside Out
As a Software Consultant - Modernization, you'll need to demonstrate your deep knowledge of ConnectWise products like RMM and Automate. Brush up on these tools and be ready to discuss how you've used them in past projects or how they can benefit partners during their migration.
✨Showcase Your Problem-Solving Skills
Be prepared to share specific examples of how you've tackled complex technical issues in previous roles. Highlight your analytical skills and how you’ve driven operational efficiency gains for partners. This will show that you can handle the challenges that come with migrating legacy systems.
✨Engage with the Company Culture
ConnectWise values community and collaboration, so make sure to express your enthusiasm for working in an inclusive environment. Share experiences where you've contributed to team success or fostered strong relationships with colleagues and partners. This will resonate well with their culture.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to manage multiple migration initiatives and communicate effectively with stakeholders. Practice articulating your thought process in handling project management tasks and how you ensure high partner satisfaction throughout the migration lifecycle.