Procurement Shared Services Manager | Bangalore, IN

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us.

Through a comprehensive suite of trusted financial market infrastructure services, we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.

People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives.

As Manager, Procurement Shared Services, you will lead, develop and empower a team responsible for approving Purchase Requisitions (PRs) and onboarding new suppliers across the LSEG group. You will drive operational excellence, strengthen controls, ensure compliance with procurement standards and deliver a seamless P2P experience for global internal clients and suppliers.

KEY RESPONSIBILITIES:

• Lead the Procurement Shared Service Center (PSSC) team (4 FTE) responsible for PR approvals (managing c. £3bn annual spend) and onboarding approximately 1,000 new suppliers per year.
• Ensure consistent delivery of high-quality, compliant procurement services in line with policies and SLAs.
• Serve as the escalation point for complex PR, PO and onboarding issues.
• Drive continuous improvement in P2P processes, data quality, workflow efficiency and control frameworks.
• Ensure strong compliance with procurement policy, contract standards, and governance requirements.
• Act as Subject Matter Expert for P2P processes, advising internal clients and minimising operational risk.
• Work with cross-functional teams to resolve quality, supplier, and system issues proactively.
• Maintain complete and accurate data across procurement tools.
• Support enhancements, implementation and optimisation of procurement technology solutions.
• Partner with global category teams, finance, suppliers, business stakeholders and shared service functions.
• Help internal clients navigate procurement processes, exceptions and system queries.

ESSENTIAL EXPERIENCE:

• Proven experience in procurement or buying roles.
• Proven track record managing procurement shared services or operational procurement teams.
• Experience in global, multi-country, complex organisations (banking/FinTech preferred).
• Strong understanding of P2P processes, PR/PO workflow, supplier onboarding and controls.

EDUCATION:

• Bachelor's degree required; Master's preferred.
• Professional Procurement qualification desirable (e.g., MCIPS, IAACM, IIMM).
• Experience with Oracle Fusion ERP is advantageous.

TECHNICAL SKILLS:

• Proficiency in procurement systems and tools.
• Strong analytical skills (spend analysis, reporting, data accuracy).
• Knowledge of procurement policy, compliance, control and contracting frameworks.
• Ability to manage multiple ERPs and tools simultaneously.

SOFT SKILLS:

• Excellent leadership and people-management capabilities.
• Strong communication and stakeholder-management skills.
• Problem-solving, decision-making and prioritisation skills.
• Proactive, organised, and committed to delivering high-quality outcomes and excellent service.

CRITICAL DELIVERABLES:

• Timely, accurate, fully compliant PR and supplier approvals.
• Strong operational controls, data quality, and policy adherence.
• Continuous improvement of P2P processes, stakeholder experience and service quality.
• Effective team leadership and performance management.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law.