Company Description Connective Care Group brings together specialist organisations that deliver therapeutic care, residential care, education, transition services, construction and wider support across the UK. Its portfolio includes Excel Solutions Group, Emerge Care & Therapeutic Solutions, Emerge School, Emplace Care, Solice Care. By uniting these services under one group, Connective Care Group provides central leadership and shared expertise to drive collaboration and consistency. The group focuses on innovative, person-centred services that empower individuals, families and communities. Applicants joining Connective Care Group become part of a growing, mission-led organization committed to quality care and positive outcomes.
Role Description The Registered Manager is a full-time, on-site role based in Staffordshire, responsible for the operational leadership of a care service within Connective Care Group. Day-to-day duties include overseeing care delivery, ensuring compliance with regulatory standards, maintaining accurate records, and implementing policies and procedures. The role involves managing and supporting a multidisciplinary team, leading supervision and performance reviews, and promoting a culture of safeguarding, dignity and respect. The Registered Manager will coordinate care plans, liaise with external professionals and families, and ensure person-centred, outcomes-focused support. This position also requires monitoring service quality, managing budgets and resources, and contributing to continuous improvement across the organisation.
Qualifications
- Strong leadership and people management skills, including team supervision, performance management and staff development.
- Proven experience in care service operations, with skills in service coordination, rota management and resource planning.
- Knowledge of regulatory frameworks and Ofsted compliance requirements, safeguarding practices and quality assurance.
- Excellent communication and interpersonal skills for working with individuals, families, professionals and external agencies.
- Competence in report writing, record keeping, and use of digital systems for documentation and care management.
- Ability to make sound decisions under pressure, manage risk and respond effectively to incidents and concerns.
- Relevant health and social care qualification (e.g., Level 5 Diploma in Leadership for Health and Social Care or equivalent) or working toward it.
- Previous experience as a Registered Manager or in a senior role within residential, therapeutic or community-based care is highly desirable.
- Commitment to person-centred practice, equality, diversity and inclusion, and continuous professional development.
