At a Glance
- Tasks: Support customers on their healthcare journey and ensure a seamless experience.
- Company: Growing healthcare organisation in Manchester focused on people.
- Benefits: Competitive salary, supportive team, and opportunities for personal growth.
- Other info: Join a dynamic team dedicated to improving customer experiences.
- Why this job: Make a real difference in people's lives while building valuable relationships.
- Qualifications: Experience in customer service or advisory roles with strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Are you someone who enjoys helping people, building relationships and delivering a great customer experience?
We?re recruiting for a Customer Service Advisor to join a growing healthcare organisation in Manchester.
This is a people-focused role where you?ll support individuals throughout an important journey, acting as a trusted point of contact and helping ensure every interaction is professional, supportive and seamless.
This opportunity would suit someone from customer service, healthcare, clinics, hospitality, optical, retail, administration or relationship-based environments.
The role: Supporting customers throughout their journey from initial enquiry onwards Responding to enquiries across phone, email and other communication channels Providing clear information around services, processes and next steps Building trust and delivering an excellent customer experience Coordinating with internal teams to ensure a smooth service Maintaining accurate records and updating internal systems Supporting service improvements and wider business initiatives We?re looking for someone who has: Experience in customer service, customer support or advisory roles Experience working in an empathetic, sensitive or people-focused environment Strong communication and relationship-building skills A calm, profession...
Contact Details:
Connections The Recruitment Specialists Recruitment Team
