Quality Assurance Manager in Manchester

Quality Manager (Product / Retail) required at long established FMCG operation\\n\\nChinese Speaker advantage  \\n\\nTo lead quality standards across the business. To liaise with our buying ,supplier and imports network in order to outline clients expectations in regard to suitability and legal compliance of products purchased.\\n\\nKey Accountabilities – Quality Assurance.\\nEnsure that the procedural requirements are in place on the scheme to comply with NQA /ISO Quality Management Plan.\\nEnsure that the Project Quality Plans are in place, maintained, kept up to date, and that additional controls are added to suit the site practice\\nProvide leadership and line management to the Quality team (UK).\\nProvide leadership and organisation/Scheduling to the Quality team (FE).\\nLeads the quality interface with the Imports department to ensure all inbound materials meet regulatory, customer, and internal quality standards.\\nWorks closely with Imports to schedule and prioritise sampling, and inspection activities for incoming shipments based on productions.\\nActs as the QA point of contact for Imports on all matters involving incoming shipments, quality holds, deviations, and regulatory documentation.\\nReviewing all inspection reports against Specifications and updating D365.\\nPrepare and issue Quality Reports to business/ partner/ customers when required\\nDevelop and maintain collaborative relationships with the Warehouse management and Quality Control Team.\\nPromote a continuous improvement and right first-time culture on the project\\nMonitor any changes in documentation, legal alterations or any information relating to, or could have an impact on , the quality assurance of products.\\nProvide training/assistance/mentoring in Quality systems to site-based staff as required.\\nShare best practice and lessons learnt\\nChair quality management meetings for the wider team including customers/ partners representatives, including Quality Risk Reviews.\\nManage the inspection and testing regime both internally or overseas inspection process.\\nManage the NCR, corrective action and defect management process (including any chargebacks.\\nManage and maintain Audit assessments with factories and Key Account customers.\\nEnsuring that the organisation complies with regulations guiding product manufacturing, packaging/ Waste, safety, and quality\\nEvaluate, assesses and determine corrective actions for quality issues reported.\\nLead any investigations and action: Health and Safety incidents, customer issues, poor item/category performance.\\nServes as the lead Quality contact for key retail customers, supporting audits, quality risk reviews, product approvals, and issue resolution.\\nLeads factory-facing quality management, including supplier audits, corrective action plans, and ongoing performance improvement.\\nChairs customer and supplier quality meetings, managing escalations, non-conformances, and corrective actions through to resolution.Process Improvement\\n\\nQMS maintenance & improvement activities\\nISO 9001\\nManage all legal requirements regarding WEEE and RoHS Directives and continually keeping all company records updated, with all aspects of legality of EC declarations.\\nDeal with all certification including National Accounts and International customers.\\nTeam Management and Development.\\nSustainability and environmental and social performance (on CO₂ emissions data).\\nAuditing, NCRs, CAPs, Investigations, Data analysis, etc.\\nQuality strategy and business objectives. Critical Skills/Knowledge\\n\\nThe ability to identify key issues, evaluate data, and draw informed conclusions\\nAbility to write both procedural documents and less formal training materials in a clear and consistent manner\\nEffective time and workload management\\nAbility to define goals and plan to deliver them\\nAbility to work to deadlines and manage changing priorities\\nAbility and desire to travel to meet the requirements of the role\\nFlexible approach\\n\\nMinimum Experience:\\n\\n5+ years of experience working in Quality role\\n5+ years auditing experience.\\n\\nPreferred Experience:\\n\\nQA or Product in the Retail or Consumer Product industries. \\n\\nSection 5: Additional Essential Job Requirements\\nMaintain regular and punctual attendance.\\nAbility to comply with all company policies and procedures.\\nExcellent oral and written communication skills.\\nAbility to work under pressure in order to meet strict deadlines.\\nAbility to work overtime if needed.\\nAbility to travel overseas.\\n\\nNote: Keep in mind the position could be filled from any market and we can modify the qualifications section later based on market specific description regulations once a candidate is identified. \\n\\n This job description is not an exhaustive list of all functions that the position may be required to perform, and the position may be required to perform additional functions as assigned. Additionally, Searchlight reserves the right to revise the job description at any time