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- Tasks: Support customers with plumbing, electrical, and gas emergencies via inbound calls.
- Company: Join a busy emergency call-out service with a supportive team.
- Benefits: Competitive salary, achievable bonuses, and no cold calling.
- Why this job: Make a real difference by helping customers in urgent situations.
- Qualifications: Friendly, confident, and excellent communication skills required.
- Other info: Work a flexible Thursday to Saturday shift pattern.
The predicted salary is between 23400 - 26400 £ per year.
A busy emergency call-out service is looking for a motivated Inbound Sales Advisor to join their team. This is a hands-on role where you’ll support customers with plumbing, electrical and gas emergencies by connecting them quickly to trusted contractors.
What you’ll do:
- Handle inbound calls from customers reporting emergency issues.
- Take accurate details of the problem and arrange for a qualified contractor to attend the property.
- Ensure a professional and calm approach when dealing with customers under pressure.
What we’re looking for:
- Friendly, confident, and customer-focused, with strong communication skills.
- Calm under pressure and able to provide excellent service during emergency situations.
- Comfortable working a Thursday to Saturday shift pattern, between 7am and 9pm.
What’s on offer:
- Inbound calls only – no cold calling or outbound work.
- Competitive salaried position plus achievable monthly bonus (no threshold).
- Opportunity to work in a busy, supportive team.
Location: Stretford
Base Pay: £23,400 base
Bonus: £800 - £1,200 PCM
Working Hours: Thursday - Saturday (36 hours) between 7am and 9pm
Inbound Sales Advisor full time 3 day week in Stretford employer: Connections Recruitment
Contact Detail:
Connections Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Sales Advisor full time 3 day week in Stretford
✨Tip Number 1
Make sure you know the ins and outs of the role. Familiarise yourself with common plumbing, electrical, and gas issues so you can speak confidently about them during your interview. This will show that you're not just a friendly face but also someone who understands the job.
✨Tip Number 2
Practice your communication skills! Since this role is all about handling calls from customers in distress, try role-playing with a friend or family member. This will help you stay calm under pressure and respond effectively to various scenarios.
✨Tip Number 3
Don’t forget to showcase your customer service experience. Think of examples where you’ve gone above and beyond for a customer. We want to see how you handle tough situations and keep a cool head when things get hectic.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our supportive team. Let’s get you on board!
We think you need these skills to ace Inbound Sales Advisor full time 3 day week in Stretford
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service experience in your application. We want to see how you've handled tough situations and kept a cool head, especially when things get a bit hectic.
Be Clear and Concise: When filling out your application, keep your answers straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role.
Tailor Your Application: Take a moment to customise your application for this specific role. Mention your skills that align with handling emergency calls and connecting customers with contractors – it’ll make you stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team.
How to prepare for a job interview at Connections Recruitment
✨Know the Role Inside Out
Before your interview, make sure you understand what being an Inbound Sales Advisor entails. Familiarise yourself with handling emergency calls and the types of issues customers might report. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role requires strong communication skills, practice articulating your thoughts clearly. You might be asked to role-play a call scenario, so think about how you would calmly gather information from a distressed customer and connect them with a contractor. Demonstrating empathy and professionalism is key!
✨Stay Calm Under Pressure
Given the nature of emergency services, it's crucial to convey that you can remain calm in high-pressure situations. Prepare examples from past experiences where you successfully managed stressful scenarios. This will reassure the interviewer that you can handle the demands of the job.
✨Be Ready for Shift Questions
Since the position involves working Thursday to Saturday, be prepared to discuss your availability and willingness to work these hours. Show enthusiasm for the shift pattern and how it fits into your lifestyle. This will demonstrate your commitment to the role and the team.
