Customer Experience Events Sports VIP
Customer Experience Events Sports VIP

Customer Experience Events Sports VIP

Sale Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate VIP hospitality packages and ensure smooth event operations.
  • Company: Join a fast-growing company specialising in exclusive sports and music experiences.
  • Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
  • Why this job: Be part of exciting events and make unforgettable experiences for clients.
  • Qualifications: Experience in administration or events is preferred; strong organisational skills are essential.
  • Other info: Perfect for those who thrive under pressure and love behind-the-scenes action.

The predicted salary is between 36000 - 60000 £ per year.

Our client is a fast-growing and ambitious company specialising in corporate hospitality, VIP tickets, and exclusive experiences for top sports and music events.

They work with corporate clients and high-net-worth individuals, delivering seamless and memorable experiences at some of the world’s most prestigious events.

We’re recruiting for an Events Operations Coordinator to join their team. This role is perfect for someone who is highly organised, thrives in a fast-paced environment, and enjoys being part of the behind-the-scenes operations that make VIP events run smoothly.

Key Responsibilities

  • Coordinate the smooth running of VIP hospitality packages from purchase to post-event follow-up
  • Manage the fulfilment process, ensuring tickets, passes, and packages are prepared and delivered accurately and on time
  • Liaise with clients regarding event details such as parking, dietary requirements, and ticket app access (not a high-volume call role)
  • Work closely with internal teams and external partners to ensure every booking is executed to the highest standard
  • Keep detailed and accurate records of orders, client requirements, and event logistics using Microsoft Excel, Word, and Outlook
  • Handle any queries or issues efficiently, ensuring clients receive a first-class experience
  • Support the operations team with general admin and event preparation tasks

What We’re Looking For

  • Previous experience in administration, operations, logistics, or events (hospitality or sports/music events is a bonus)
  • Excellent organisational skills and strong attention to detail
  • A proactive, professional, and solutions-focused attitude
  • Ability to work well under pressure in a busy, deadline-driven environment
  • Confident written and verbal communication skills
  • Comfortable using Microsoft Excel, Word, and Outlook
  • Well-presented, professional, and able to represent a premium brand

If you’re organised, thrive on variety, and love the idea of working behind the scenes at major sports and music events, apply today! #J-18808-Ljbffr

Customer Experience Events Sports VIP employer: Connections Recruitment

Join a dynamic and ambitious company that excels in delivering unforgettable corporate hospitality experiences at prestigious sports and music events. With a strong focus on employee growth, you will thrive in a supportive work culture that values organisation and attention to detail, while enjoying unique opportunities to be part of the excitement behind the scenes. This role not only offers competitive benefits but also the chance to work with high-profile clients in a fast-paced environment, making every day rewarding and impactful.
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Contact Detail:

Connections Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Experience Events Sports VIP

✨Tip Number 1

Network with professionals in the events and hospitality industry. Attend industry events, join relevant online forums, and connect with people on LinkedIn to learn more about the role and gain insights into what employers are looking for.

✨Tip Number 2

Familiarise yourself with the latest trends in VIP hospitality and corporate events. Understanding what makes an event memorable can help you stand out during interviews and show your passion for the industry.

✨Tip Number 3

Practice your communication skills, both written and verbal. Since you'll be liaising with clients and internal teams, being able to convey information clearly and professionally is crucial for this role.

✨Tip Number 4

Get comfortable with Microsoft Excel, Word, and Outlook if you aren't already. Being proficient in these tools will not only help you manage event logistics but also demonstrate your readiness for the operational aspects of the job.

We think you need these skills to ace Customer Experience Events Sports VIP

Event Coordination
Organisational Skills
Attention to Detail
Client Liaison
Logistics Management
Problem-Solving Skills
Time Management
Microsoft Excel
Microsoft Word
Microsoft Outlook
Communication Skills
Proactive Attitude
Ability to Work Under Pressure
Administrative Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in administration, operations, or events. Emphasise any roles where you managed logistics or coordinated events, especially in hospitality or sports.

Craft a Compelling Cover Letter: Write a cover letter that showcases your organisational skills and attention to detail. Mention specific examples of how you've successfully managed events or logistics in the past, and express your enthusiasm for working behind the scenes at high-profile events.

Highlight Relevant Skills: In your application, clearly outline your proficiency with Microsoft Excel, Word, and Outlook. Provide examples of how you've used these tools in previous roles to manage records or communicate effectively.

Showcase Your Professionalism: Since this role involves representing a premium brand, ensure your application reflects a professional tone. Use clear and concise language, and double-check for any spelling or grammatical errors before submitting.

How to prepare for a job interview at Connections Recruitment

✨Showcase Your Organisational Skills

Since the role requires excellent organisational skills, be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or events. Highlight how you prioritised and ensured everything ran smoothly.

✨Demonstrate Your Problem-Solving Ability

The company values a proactive and solutions-focused attitude. Think of instances where you faced challenges in previous roles and explain how you resolved them efficiently. This will show that you can handle pressure and unexpected issues.

✨Familiarise Yourself with the Company’s Events

Research the types of events the company handles and be ready to discuss them during the interview. Showing genuine interest and knowledge about their VIP hospitality packages will demonstrate your enthusiasm for the role.

✨Prepare for Client Interaction Scenarios

As the role involves liaising with clients, prepare for potential questions about how you would handle client queries or concerns. Practice articulating your approach to ensuring a first-class experience, as this is crucial for the position.

Customer Experience Events Sports VIP
Connections Recruitment
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  • Customer Experience Events Sports VIP

    Sale
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-08-15

  • C

    Connections Recruitment

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