At a Glance
- Tasks: Lead a team supporting individuals to overcome homelessness and achieve independence.
- Company: Join a top charity dedicated to making a real difference in people's lives.
- Benefits: Enjoy 30 days annual leave, health benefits, and ongoing development opportunities.
- Other info: Inclusive environment welcoming diverse backgrounds and lived experiences.
- Why this job: Make a meaningful impact while empowering others to build positive futures.
- Qualifications: Experience in homelessness services and strong leadership skills required.
The predicted salary is between 37751 - 41810 £ per year.
Are you passionate about supporting people to live independently? We welcome applications from people of all backgrounds and are committed to increasing diversity, particularly encouraging candidates from underrepresented groups to apply. If you’re not sure a role is right for you or feel there may be any perceived barriers to applying, please get in touch, we’d love to have a conversation with you.
Do you want a role where you can make a meaningful difference to people experiencing homelessness? Whether it’s due to homelessness or poor mental health, the number of people facing crisis is rising. Connection Support believes in a future where everyone can live free from crisis and when challenges do arise, we’re there every step of the way. If this is something you’d like to be part of, we’d love to hear from you.
About The Service
The Oxon Homeless Pathway helps people move forward from homelessness by providing personalised support within an accommodation-based service. Our aim is to empower clients to build independence, sustain tenancies, and create positive futures. We are currently recruiting an inspirational Team Manager to join the team.
About The Role
As Team Manager, you will lead and support a team of Case Workers delivering high-quality, person‑centred support across the Oxon Homeless Pathway. You will be responsible for the day‑to‑day management of the service, ensuring clients receive effective support to move towards independent living, while maintaining excellent standards of service delivery, staff performance, safeguarding, and partnership working.
Key responsibilities include:
- Leading, motivating, and developing a team of Case Workers to achieve positive outcomes for clients.
- Overseeing the day‑to‑day delivery and performance of the service.
- Ensuring high-quality, person‑centred support is delivered in line with contractual and organisational requirements.
- Managing risk, safeguarding, and compliance across the service.
- Working collaboratively with commissioners, housing providers, and partner agencies.
- Monitoring service outcomes and driving continuous improvement.
This is an exciting opportunity to lead a dedicated team supporting people to move beyond homelessness, empowering both clients and staff to achieve their full potential and build positive futures.
Contract details
- Contract: Permanent
- Hours: 37.5 hours per week
- Salary: £37,751 - £41,810 per annum, dependent on experience.
- Location: Role will support people across Oxfordshire, office will be in Wolvercote, Oxford.
- Closing date: Friday 28th August
Our recruitment process includes a short introductory call with shortlisted candidates prior to interview. This is a chance for us to learn more about your interest in the role and for you to find out more about the opportunity. Interviews: Week Commencing 7th September.
About You
We're looking for a dynamic and organised leader who is passionate about supporting people to move beyond homelessness and achieve independent living. You will bring experience of working with people who are homeless, at risk of homelessness, or within homeless services, alongside the ability to lead, motivate, and develop a high‑performing team.
To be successful in this role, you will have:
- Experience of working with people who are homeless, at risk of homelessness, or within homeless services.
- Experience of supervising, managing, and developing staff.
- Strong organisational skills, with the ability to manage competing priorities and maintain high standards of service delivery.
- A dynamic and proactive approach, with the confidence to lead through challenges and drive positive outcomes.
- Experience of creating, updating risk assessments and/or Support planning.
- Excellent communication and relationship‑building skills, with the ability to work effectively with a range of stakeholders.
- A full UK driving licence and access to a vehicle.
If you're an engaging and compassionate leader who can balance operational oversight with a commitment to supporting both clients and staff, we'd love to hear from you.
What We Offer In Return
We have been named one of the UK’s top 10 charities to work for by Best Companies and offer a generous benefits package, including:
- 30 days’ annual leave (pro rata for part time) plus bank holidays
- Occupational sick pay
- Health-related benefits
- Eco travel incentives
- Retail discounts and more
- Ongoing learning and development opportunities
- A supportive and inclusive working environment
Equality, Diversity and Inclusion
Connection Support is committed to equality of opportunity and to creating a fair and inclusive environment where everyone feels valued and respected. We welcome applications from people of all backgrounds and strongly encourage candidates from underrepresented groups and those with lived experience to apply. If you require any adjustments or additional support at any stage of the recruitment process, please don’t hesitate to get in touch, we are happy to discuss your requirements.
Connection Support is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.
Team Manager (OHP) in Oxford employer: Connection Support
Connection Support is an exceptional employer that values the contributions of its volunteers, offering a supportive and inclusive work culture. At our Oasis House location in Northampton, you will receive comprehensive training and have the opportunity to make a meaningful impact on individuals' recovery journeys, fostering personal growth and community connection.
StudySmarter Expert Advice🤫
We think this is how you could land Team Manager (OHP) in Oxford
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Connection Support.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Connection Support!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Connection Support, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Connection Support or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Team Manager (OHP) in Oxford
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Connection Support:Before hitting send, make sure to tailor your application specifically to Connection Support! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Connection Support
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
