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- Tasks: Support individuals experiencing homelessness to build confidence and achieve independence.
- Company: Connection Support, a top charity dedicated to reducing homelessness.
- Benefits: 30 days annual leave, health benefits, childcare discounts, and more.
- Other info: Join a developing service with flexible shifts and great career growth.
- Why this job: Make a real difference in people's lives and help them overcome crises.
- Qualifications: Experience supporting vulnerable adults and a compassionate approach.
The predicted salary is between 24000 - 28000 £ per year.
We welcome applications from people of all backgrounds and are committed to increasing diversity, particularly encouraging candidates from underrepresented groups to apply. If you’re not sure a role is right for you or feel there may be any perceived barriers to applying, please get in touch; we’d love to have a conversation with you. Email: recruitment@connectionsupport.org.uk or call 07738 104079.
Are you passionate about making a difference in reducing homelessness? Whether it’s due to homelessness or poor mental health, the number of people experiencing a crisis is on the rise. Connection Support believes in a future where people are free from crisis. But for the times when crises do happen, we’ll be there to help every step of the way. Does this sound like something you want to be a part of? We are currently recruiting four Support Workers to join our brand new Service in Northampton.
About The Service: Ray House provides accommodation, support and advice to adults experiencing homelessness with a history of rough sleeping. The service helps individuals build stability, improve wellbeing and move towards independent living through accommodation-based support and access to specialist services.
The impact you will have: You will play an important role in supporting individuals to build confidence, develop independence and move towards a more stable future. Through trauma-informed, person-centred support, you will help people address the challenges that may have contributed to homelessness, improve their wellbeing and develop the skills needed to sustain accommodation. By building positive relationships and providing practical day-to-day support, you will empower individuals to achieve their goals, access appropriate services, and make meaningful progress towards independent living.
Contract Details:
- Contract: Permanent
- Hours: Full-time, averaging 38.5 hours per week
- The role operates on a rolling rota, with a typical working pattern of:
- Week 1: 4 days on, 3 days off
- Week 2: 3 days on, 4 days off
Shift patterns and times are currently being finalised and will be confirmed at interview. Typical shifts may include:
- 8:00 am – 8:00 pm
- 10:00 am – 10:00 pm
Flexibility may be required to meet the needs of the service.
Closing Date: Friday 8 May 2026 at 12:00pm
Interview Dates: Between Wednesday 13 May and Monday 18 May 2026
This is an exciting opportunity to join a developing service, with rota patterns designed to support consistency for both staff and residents.
About You: You will be compassionate, resilient and committed to supporting people to achieve positive change. You will have a person-centred approach, the ability to build trusting relationships, and a genuine desire to help individuals develop confidence, stability and independence.
You will have:
- Experience of supporting vulnerable adults or young people who are homeless or at risk of homelessness, including those experiencing mental health issues, substance misuse or offending behaviour.
- The ability to work flexibly across shifts, weekends and bank holidays.
- Good working knowledge of Microsoft Office, including Word and Excel.
- Experience of maintaining accurate records and updating support information.
- An understanding of the causes of homelessness and the challenges people may face when moving towards settled accommodation.
- Awareness of housing and welfare benefits systems.
- Ability to research and access information about local community resources.
- Knowledge of strengths-based or trauma-informed approaches to support.
What We Offer In Return: Connection Support is committed to equality of opportunity and to creating a fair and inclusive environment where everyone feels valued and respected. We welcome applications from people of all backgrounds and strongly encourage candidates from underrepresented groups and those with lived experience to apply. We have been named one of the UK’s top 10 charities to work for by Best Companies and offer a generous benefits package, including 30 days’ annual leave (pro rata for part time), bank holidays, sick pay, health-related benefits, eco travel incentives, childcare discounts, retail discounts and more.
If you require any adjustments or additional support at any stage of the recruitment process, please don’t hesitate to get in touch; we are happy to discuss your requirements. Connection Support is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.
Support Worker (Ray House) in Northampton employer: Connection Support
Contact Detail:
Connection Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker (Ray House) in Northampton
✨Tip Number 1
Get to know the organisation! Research Connection Support and Ray House, so you can speak confidently about their mission and values during your interview. This shows you’re genuinely interested and ready to make a difference.
✨Tip Number 2
Practice your responses to common interview questions related to support work. Think about your experiences with vulnerable adults and how you’ve helped them overcome challenges. We want to hear your stories!
✨Tip Number 3
Don’t forget to prepare some questions for your interviewers! Ask about the team dynamics at Ray House or how they measure success in supporting individuals. It shows you’re engaged and thinking about the role long-term.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Support Worker (Ray House) in Northampton
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your passion for supporting others and making a difference.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Show us how your background aligns with the role of Support Worker at Ray House and why you’re the perfect fit!
Show Your Understanding: Demonstrate your knowledge of the challenges faced by those experiencing homelessness. We appreciate candidates who can articulate their understanding of trauma-informed care and person-centred support.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out!
How to prepare for a job interview at Connection Support
✨Know Your Stuff
Before the interview, make sure you understand the key issues surrounding homelessness and the challenges faced by individuals in crisis. Familiarise yourself with trauma-informed and person-centred approaches, as these are crucial for the role of a Support Worker.
✨Show Your Compassion
During the interview, be ready to share examples of how you've supported vulnerable individuals in the past. Highlight your ability to build trusting relationships and demonstrate your genuine desire to help others achieve positive change.
✨Flexibility is Key
Since the role requires working various shifts, be prepared to discuss your availability and willingness to adapt. Show that you understand the importance of being flexible to meet the needs of both the service and the residents.
✨Ask Thoughtful Questions
Prepare some insightful questions about the service and its goals. This shows your interest in the role and helps you gauge if it's the right fit for you. Consider asking about the support systems in place for staff and how they promote a positive working environment.