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- Tasks: Support vulnerable clients in maintaining their accommodation and manage tenancies.
- Company: Join a top 10 UK charity dedicated to changing lives through quality housing services.
- Benefits: Enjoy 30 days annual leave, sick pay, health benefits, and discounts on childcare and retail.
- Why this job: Make a real impact in people's lives while working in a dynamic and supportive environment.
- Qualifications: Experience in social/private housing and a passion for helping people is essential.
- Other info: Flexibility is key; travel between offices is required, so public transport or a vehicle is necessary.
The predicted salary is between 28800 - 43200 £ per year.
The Estates team supply quality housing for our supported accommodation clients, fit for purpose offices for staff and provide an efficient property management service.
This exciting role will support our new accommodation service in Milton Keynes.
The impact you will have
Working as part of the Estates team you will contribute to changing the lives of vulnerable and homeless people by supporting them to maintain their accommodation and assist the team in the delivery of our housing management service.
You will regularly communicate, and deal with tenants, look after tenancies and lettings, and manage anti-social behaviour. Part of the role will include connecting with external agencies, such as landlords, the police, social services, and working with internal teams including Case Workers, and Finance.
This is an exciting, fast paced role where you will have the opportunity to make a massive difference to people lives.
Your professional experience should include working within the social/private housing sector and managing tenants and tenancy agreements. It is also important that you have an understanding of dealing with tenants with high needs, and from a wide range of backgrounds.
Ideally, we would like you to have an understanding of the housing and benefits systems, with good knowledge around housing best practice and legal requirements, however as long as you are able to research and update your knowledge this is not essential.
What’s most important is your genuine passion to want to help people sustain their accommodation.
No two days are the same, so you will need to be flexible, able to juggle priorities and thrive on challenges.
You will also be required to attend meetings across our offices, which are located in Bletchley, High Wycombe, Aylesbury, Banbury, Wolvercote therefore you must be happy to use public transport or have your own vehicle.
We have been named as one of the top 10 charities to work for in the UK by Best Companies and offer fantastic benefits including 30 days annual leave (pro rata for part time), plus bank holidays, sick pay, and an enhanced benefits package which includes cover on health benefits, eco travel incentives, childcare discounts, retail discounts and much more.
Housing officer employer: Connection Support
Contact Detail:
Connection Support Recruiting Team
enquiries@connectionsupport.org.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Housing officer
✨Tip Number 1
Familiarize yourself with the local housing landscape in Milton Keynes. Understanding the specific challenges and resources available in the area will help you demonstrate your commitment to supporting vulnerable individuals during the interview process.
✨Tip Number 2
Network with professionals in the social and private housing sector. Attend local events or join online forums to connect with others in the field, which can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Showcase your flexibility and problem-solving skills during conversations with us. Be prepared to discuss specific examples of how you've successfully managed competing priorities or resolved conflicts in previous roles.
✨Tip Number 4
Research the various external agencies you may interact with, such as social services and local landlords. Being knowledgeable about these organizations will allow you to speak confidently about how you can effectively collaborate with them to support tenants.
We think you need these skills to ace Housing officer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the key responsibilities and requirements of the Housing Officer position. Tailor your application to highlight how your experience aligns with these aspects.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in the social/private housing sector, particularly in managing tenants and tenancy agreements. Provide specific examples that demonstrate your ability to handle high-needs tenants and your understanding of housing best practices.
Show Your Passion: Express your genuine passion for helping vulnerable and homeless individuals in your application. Share any relevant experiences or motivations that drive you to work in this field, as this will resonate well with the hiring team.
Proofread Your Application: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Connection Support
✨Show Your Passion for Helping Others
Make sure to express your genuine passion for supporting vulnerable and homeless individuals. Share personal experiences or motivations that drive you to work in this field, as this will resonate with the interviewers.
✨Demonstrate Your Knowledge of Housing Systems
Even if you don't have extensive experience, be prepared to discuss your understanding of housing and benefits systems. Research common practices and legal requirements in the housing sector to show your commitment to learning.
✨Highlight Your Communication Skills
Since the role involves regular communication with tenants and external agencies, emphasize your strong communication skills. Provide examples of how you've successfully managed relationships in previous roles.
✨Be Ready for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-life scenarios, such as dealing with anti-social behavior or managing a tenancy issue. Prepare specific examples from your past experiences to illustrate your approach.
