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- Tasks: Support individuals facing homelessness and mental health challenges to achieve stability and independence.
- Company: Connection Support, dedicated to reducing homelessness and improving lives.
- Benefits: 30 days annual leave, health benefits, childcare discounts, and more.
- Other info: Join a supportive team committed to diversity and inclusion.
- Why this job: Make a real difference in people's lives and help them overcome crises.
- Qualifications: Experience in mental health, substance misuse, and supporting complex needs.
The predicted salary is between 28541 - 32544 £ per year.
We welcome applications from people of all backgrounds and are committed to increasing diversity, particularly encouraging candidates from underrepresented groups to apply. Are you passionate about making a difference in reducing homelessness? Whether it’s due to homelessness or poor mental health, the number of people experiencing a crisis is on the rise. Connection Support believes in a future where people are free from crisis. But for the times when crises do happen, we’ll be there to help every step of the way. Does this sound like something you want to be a part of? We are currently recruiting a Specialist Dual Diagnosis Officer to join our brand new Service in Northampton.
About The Service: Ray House provides accommodation, support and advice to adults experiencing homelessness with a history of rough sleeping. The service helps individuals build stability, improve wellbeing and move towards independent living through accommodation-based support and access to specialist services.
The impact you will have: You will play a key role in supporting residents with complex needs, including co-occurring mental health and substance misuse challenges, to achieve greater stability, recovery and independence. Through specialist, trauma-informed support, you will help individuals build resilience, develop practical life skills and access the services needed to sustain accommodation and improve wellbeing. Using your expertise in dual diagnosis, you will work collaboratively with residents, colleagues and partner agencies to deliver coordinated, person-centred support. Your work will help reduce crisis situations, promote recovery, and create positive, long-term outcomes for individuals with some of the most complex support needs.
Contract Details:
- Contract: Permanent
- Salary: £28,541 - £32,544 per annum, dependent on experience
- Hours: Full-time, 37.5 hours per week
- Shift Pattern: Monday - Friday, with some flexibility to work on weekends, evenings and bank holidays to support the needs of the service. Shift times are currently being finalised and will be confirmed at interview. Typical shifts may include: 12.00pm - 20.00pm
- Closing Date: Friday 8 May 2026 at 12:00pm
- Interview Dates: Between Wednesday 13 May and Monday 18 May 2026
About You: You will be a compassionate and knowledgeable practitioner with experience supporting people with complex needs. You will bring a trauma-informed, person-centred approach and be confident working with individuals experiencing co-occurring mental health and substance misuse challenges. You will have:
- A relevant qualification in mental health, substance misuse, psychology, social care, counselling or a related field (or equivalent experience).
- Evidence of continued professional development relating to dual diagnosis, addiction or mental health.
- Experience of working with individuals experiencing mental health issues and substance misuse.
- Experience supporting people with multiple and complex needs, including homelessness, trauma or offending history.
- Experience of working in partnership with mental health services, substance misuse providers and other statutory agencies.
- Experience of undertaking risk assessments and developing support plans.
- Knowledge of dual diagnosis and the relationship between mental health and substance misuse.
- Understanding of trauma‑informed, psychologically informed and recovery-focused practice.
You will be resilient, empathetic and able to work confidently with individuals presenting with complex needs, while contributing positively to a collaborative and supportive team environment.
What We Offer In Return: Connection Support is committed to equality of opportunity and to creating a fair and inclusive environment where everyone feels valued and respected. We welcome applications from people of all backgrounds and strongly encourage candidates from underrepresented groups and those with lived experience to apply. We offer a generous benefits package, including 30 days’ annual leave (pro rata for part time), bank holidays, sick pay, health-related benefits, eco travel incentives, childcare discounts, retail discounts and more.
Dual Diagnosis Officer (Ray House) employer: Connection Support
Contact Detail:
Connection Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dual Diagnosis Officer (Ray House)
✨Tip Number 1
Network like a pro! Reach out to people in the field, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their mission. Be ready to discuss how your experience aligns with their goals, especially around supporting individuals with complex needs.
✨Tip Number 3
Showcase your passion for making a difference! During interviews, share personal stories or experiences that highlight your commitment to reducing homelessness and supporting mental health.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at Ray House.
We think you need these skills to ace Dual Diagnosis Officer (Ray House)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for reducing homelessness shine through. Share personal experiences or motivations that drive you to make a difference in people's lives, especially those facing complex challenges.
Tailor Your CV: Make sure your CV is tailored to the role of Dual Diagnosis Officer. Highlight relevant qualifications and experiences that align with the job description, particularly your work with individuals facing mental health and substance misuse issues.
Be Clear and Concise: Keep your written application clear and to the point. Use straightforward language and avoid jargon, ensuring that your key skills and experiences are easy to understand. This will help us see your suitability for the role quickly.
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application reaches us promptly and allows you to easily track your application status. Plus, it’s the best way to show your enthusiasm for joining our team!
How to prepare for a job interview at Connection Support
✨Know Your Stuff
Make sure you brush up on your knowledge of dual diagnosis, mental health, and substance misuse. Familiarise yourself with the specific challenges faced by individuals experiencing homelessness and how trauma-informed care can make a difference. This will show your passion and expertise during the interview.
✨Show Your Compassion
Prepare to share examples from your past experiences where you've demonstrated empathy and support for individuals with complex needs. Highlighting your ability to connect with people on a personal level will resonate well with the interviewers, as they value compassion in this role.
✨Collaborative Spirit
Since the role involves working with various partner agencies, be ready to discuss your experience in collaborative settings. Talk about how you've successfully worked with other professionals to deliver coordinated support, showcasing your teamwork skills and commitment to person-centred care.
✨Ask Thoughtful Questions
Prepare some insightful questions about the service and its approach to supporting residents. This not only shows your genuine interest in the role but also gives you a chance to assess if the organisation aligns with your values and career goals.