Case Worker (IFSS) in Bletchley

Case Worker (IFSS) in Bletchley

Bletchley Full-Time 25666 - 27981 £ / year (est.) No working from home possible
Connection Support

At a Glance

  • Tasks: Support individuals facing crises to improve their quality of life and build independence.
  • Company: Join a top charity dedicated to making a real difference in people's lives.
  • Benefits: Enjoy 30 days annual leave, health benefits, and discounts on childcare and retail.
  • Other info: Inclusive workplace welcoming diverse backgrounds and offering excellent career growth.
  • Why this job: Make a meaningful impact by empowering others and helping them navigate challenges.
  • Qualifications: Experience with vulnerable populations and strong empathy skills are essential.

The predicted salary is between 25666 - 27981 £ per year.

We welcome applications from people of all backgrounds and are committed to increasing diversity, particularly encouraging candidates from underrepresented groups to apply.

If you’re not sure a role is right for you or feel there may be any perceived barriers to applying, please get in touch, we’d love to have a conversation with you.

Email: recruitment@connectionsupport.org.uk

Are you passionate about supporting people to improve their quality of life? Whether it’s due to homelessness or poor mental health, the number of people experiencing a crisis is on the rise.

Connection Support believes in a future where people are free from crisis. But for the times when crises do happen, we’ll be there to help every step of the way.

Does this sound like something you want to be a part of? We are currently recruiting a Case Worker to join our Integrated Floating Support Service (IFSS) in Milton Keynes.

About The Service

IFSS supports people with a history of rough sleeping, or people who are at risk of rough sleeping, to make positive moves towards maintaining settled accommodation and achieving an improved quality of life.

The Impact You Will Have

You will play a key role in supporting people to make positive and lasting changes in their lives. Through person‑centred support, you will help individuals access housing, health, wellbeing, employment and other services that promote recovery, stability and independence.

You will empower people to develop practical life skills, build resilience and sustain their accommodation. By helping individuals strengthen community connections and support networks, you will support them to achieve their goals and create a more positive future.

Contract / Hours

Permanent, working 37.5 hours per week, Monday – Friday 9‑5.

Salary

£27,418 – £28,541 per annum, dependent on experience.

Closing Date

Thursday 18th June.

Interview Dates

Wednesday 24th June and Friday 26th June.

About You

You will be passionate about supporting people with complex needs to achieve positive and lasting change. Using a trauma‑informed and person‑centred approach, you will be able to build trusting relationships, encourage engagement and empower individuals to work towards greater independence.

  • Experience of working with people with complex needs, including mental health, substance misuse, or related challenges.
  • Experience of using trauma‑informed approaches to support.
  • A good understanding of housing, welfare benefits and support services.
  • The ability to help individuals access services and navigate local support networks.
  • Experience of maintaining accurate records and using IT systems, including Microsoft Office and Outlook.
  • The ability to build trust and communicate in a compassionate, respectful and non‑judgemental manner.

Due to the nature of this role, a full driving licence and access to a vehicle is essential.

What We Offer In Return

Connection Support is committed to equality of opportunity and to creating a fair and inclusive environment where everyone feels valued and respected. We welcome applications from people of all backgrounds and strongly encourage candidates from underrepresented groups and those with lived experience to apply.

We have been named one of the UK’s top 10 charities to work for by Best Companies and offer a generous benefits package, including 30 days’ annual leave (pro rata for part time), bank holidays, sick pay, health‑related benefits, eco travel incentives, childcare discounts, retail discounts and more.

If you require any adjustments or additional support at any stage of the recruitment process, please don’t hesitate to get in touch; we are happy to discuss your requirements.

Safeguarding

Connection Support is committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff and volunteers to share this commitment.

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Case Worker (IFSS) in Bletchley employer: Connection Support

Connection Support is an exceptional employer dedicated to making a meaningful impact in the lives of individuals facing crises, particularly in Milton Keynes. With a strong commitment to inclusivity and employee well-being, we offer generous benefits such as 30 days of annual leave, enhanced health coverage, and opportunities for professional growth within a supportive and collaborative work culture. Join us in our mission to empower those in need and be part of a team that values empathy, respect, and positive change.

Connection Support

Contact Details:

Connection Support Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Case Worker (IFSS) in Bletchley

Tip Number 1

Get to know the company! Before your interview, do a bit of research on Connection Support. Understand their mission and values, especially how they support people in crisis. This will help you connect your experiences to what they care about.

Tip Number 2

Practice your storytelling skills! Think of specific examples from your past work that showcase your empathy and problem-solving abilities. We want to hear how you've made a difference in someone's life, so be ready to share those stories.

Tip Number 3

Show your passion! During the interview, let your enthusiasm for helping others shine through. Talk about why supporting people facing challenges is important to you, and how you can contribute to their journey towards stability and independence.

Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re genuinely interested in the role and helps keep you on their radar.

We think you need these skills to ace Case Worker (IFSS) in Bletchley

Empathy
Patience
Determination
Trauma-Informed Approach
Understanding of Housing and Welfare Benefits
Navigating Local Services
Strong Listening Skills

Some tips for your application 🫡

Show Your Passion:Let us see your genuine commitment to supporting people in challenging circumstances. Share personal experiences or motivations that drive you to make a difference in the lives of others.

Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experience, especially with homelessness and complex needs. We want to know how your skills align with the role of a Case Worker.

Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to describe your experiences and skills, making it easy for us to see why you’d be a great fit.

Apply Early:Don’t wait until the last minute! We encourage you to apply through our website as soon as possible, as we’re reviewing applications on a rolling basis. Get your application in early to increase your chances!

How to prepare for a job interview at Connection Support

Know Your Stuff

Make sure you understand the role of a Case Worker and the specific challenges faced by those experiencing homelessness or mental health issues. Familiarise yourself with local services, housing benefits, and community resources so you can speak confidently about how you would support clients.

Show Your Empathy

During the interview, demonstrate your genuine commitment to helping others. Share personal experiences or examples from previous roles where you've made a positive impact on someone's life. This will show that you have the empathy and patience needed for this role.

Prepare for Scenario Questions

Expect to be asked how you would handle specific situations involving clients. Think through potential scenarios in advance and prepare your responses. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.

Ask Thoughtful Questions

At the end of the interview, take the opportunity to ask insightful questions about the team, the organisation's approach to client support, or ongoing training opportunities. This shows your interest in the role and helps you gauge if it's the right fit for you.