At a Glance
- Tasks: Lead and inspire teams to improve services for those facing homelessness and crisis.
- Company: Connection Support, a top charity dedicated to supporting vulnerable individuals.
- Benefits: Generous leave, health benefits, discounts, and a supportive work environment.
- Other info: Flexible working across multiple locations with opportunities for growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in management and a passion for social support are essential.
The predicted salary is between 43168 - 45449 £ per year.
We welcome applications from people of all backgrounds and are committed to increasing diversity, particularly encouraging candidates from underrepresented groups to apply. If you’re not sure a role is right for you or feel there may be any perceived barriers to applying, please get in touch; we’d love to have a conversation with you.
Do you have a passion for developing services? Are you looking for an opportunity to develop your skills at a senior level? Whether it’s due to homelessness or poor mental health, the number of people experiencing a crisis is on the rise. Connection Support believes in a future where people are free from crisis. But for the times when crises do happen, we’ll be there to help every step of the way. Does this sound like something you want to be a part of?
This is a unique opportunity to gain leadership experience in a senior management role within homelessness and supported accommodation services. Working closely with the Operations Managers, you will play a key role in shaping, developing and improving services at an exciting time of growth, innovation and change. You will inspire, motivate and empower teams to deliver high‑quality, person‑centred support that enables people facing homelessness and crisis to build independence and achieve positive outcomes.
You will lead, coach and develop Team Managers across our services, driving operational excellence, continuous improvement and strong performance. You will identify opportunities to strengthen, expand and develop services, ensuring they remain responsive to the needs of the people we support and our wider communities. This is more than an operational management role; it is an opportunity to help shape the future of homelessness services, influence strategic development and make a lasting difference to the lives of the people we support.
Contract Details
- Contract: Permanent
- Hours: Full‑time, 37.5 hours per week, Monday – Friday. Flexibility will be required to meet the needs of the service, and will occasionally include weekends, evenings and bank holidays.
- Location: You will work one day a week in each service, with the 5th day flexible to suit the needs of the services. Services are located in Milton Keynes, Northamptonshire, and Buckinghamshire.
- Salary: £43,168 – £45,449 per annum, depending on experience.
- Closing Date: Wednesday 24th June
- Interview Dates: Monday 29th June
We encourage early applications, as we may close the advert early if we receive sufficient applications for the role.
About You
- You will be an experienced and motivated manager with a passion for supporting people experiencing homelessness and other forms of social exclusion.
- You will have experience of leading teams within supported accommodation, housing, health, social care or a similar environment and be committed to delivering high‑quality, person‑centred services.
- Experience of managing and developing staff to deliver excellent services and achieve positive outcomes.
- Experience of supporting people with complex needs, such as homelessness, mental health challenges, substance misuse, offending histories, family breakdown or other forms of vulnerability.
- A proven track record of improving services, driving performance and leading change.
- Strong operational and organisational skills, with the ability to balance competing priorities and make informed decisions.
- Knowledge of relevant legislation, safeguarding requirements and best practice when working with vulnerable adults and people with complex needs.
- Experience of monitoring budgets, managing resources and ensuring compliance with policies and procedures would be an advantage.
- Have a full driving licence and access to a vehicle.
Most importantly, you will be a collaborative and inspirational leader who can motivate others, embrace innovation and help shape the future of our homelessness and supported accommodation services.
What We Offer In Return
Connection Support is committed to equality of opportunity and to creating a fair and inclusive environment where everyone feels valued and respected. We welcome applications from people of all backgrounds and strongly encourage candidates from underrepresented groups and those with lived experience to apply. We have been named one of the UK’s top 10 charities to work for by Best Companies and offer a generous benefits package, including 30 days’ annual leave (pro rata for part time), bank holidays, sick pay, health‑related benefits, eco travel incentives, childcare discounts, retail discounts and more.
If you require any adjustments or additional support at any stage of the recruitment process, please don’t hesitate to get in touch; we are happy to discuss your requirements. Connection Support is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.
Deputy Operations Manager in Bletchley employer: Connection Support
Connection Support is an exceptional employer dedicated to fostering a diverse and inclusive work environment, where every team member feels valued and empowered. With a strong commitment to employee growth, we offer extensive training opportunities and a generous benefits package, including 30 days of annual leave and health-related perks. Working in the vibrant areas of Milton Keynes, Northamptonshire, and Buckinghamshire, you will play a pivotal role in shaping homelessness services while making a meaningful impact on the lives of those in crisis.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Operations Manager in Bletchley
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Connection Support.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Connection Support.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Connection Support.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Connection Support. Apply directly through us to stand out!
We think you need these skills to ace Deputy Operations Manager in Bletchley
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Connection Support. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Deputy Operations Manager, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Connection Support
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Connection Support. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
