Recruitment & Development Officer

Your New Role This is a brand-new position created to support our growing team. The Recruitment & Development Officer is a lynchpin of the operation. You’ll have the experience to turn negative feedback into positive results, set goals for others and hold them to account. This role will demand a proactive approach to problem solving and extreme organisation. The seasonal nature of our work means the activities will vary from month to month, and day to day. What you’ll be doing Welfare, Training & Development: First point of contact for welfare queries from the crew Own and manage the crew issue log, recording and responding to all incidents promptly Manage grievance and disciplinary procedures for crew, escalating when necessary and ensuring appropriate records are kept up to date Organise and deliver crew reviews Recommend on requirements and organise ad hoc training as required Recruitment: Manage the recruitment pipeline for hiring new crew Coordinate training and induction sessions for new crew Deliver company inductions for new crew Support managers with staff recruitment Social Impact: Programme Manage the Academy – our employment programme for people affected by homelessness Coordinate the delivery of all Academy sessions Build and maintain relationships with partner organisations Coordinate our peer mentoring programme General: Keep records up to date and ensure accurate data is uploaded to the correct system (OnSinch, HRIS, HubSpot etc.) Report regularly on impact, recruitment and DE&I Conduct regular site visits to meet crew Who you’ll be A people person, effective at building relationships with multiple stakeholders Highly organised and able to manage multiple, competing priorities Confident, engaging communicator, able to disseminate information and deliver constructive feedback in a motivational way Data literate, comfortable collating and interpreting data Process-driven, results-orientated, socially minded Location Our address is: Units 1 & 2 , St James Mews, 276 St James Road, London SE1 5JX Accessibility Our office is on the 1 st floor and accessed via a staircase. Toilets are on the ground floor. Flexible Working This role is on-site at our office in Bermondsey. We’re happy to discuss reasonable adjustments and flexible working at any point in the recruitment process. We want to get the best from you and make it work for you. Please talk to us about your requirements. Contract and Renumeration Full time permanent contract, subject to a three-month probationary period £35,000 annual salary. Based on a 40-hour week. 20 Holidays + Bank Holidays + we close the office between Christmas and New Year Normal workdays are Monday – Friday 09:00 – 17:30. The Application Process The deadline for applications is Friday 3rd January at 09:00. We will arrange online interviews as we receive applications. We will hold in-person interviews from early January, at our HQ in Bermondsey. Equality, Diversity and Inclusion We’re a friendly and inclusive bunch, and welcome applications regardless of race, religion, colour, gender identity, sexual orientation, age, disability, nationality, or any other identifying characteristic. If you’d like to talk about reasonable adjustments or just get some more information, please get in touch Our Mission We are on a mission to provide opportunities for people who have been affected by homelessness or faced barriers to work, to access training, mentoring and employment in our crew. Ultimately, our goal is to help end homelessness and reduce inequality by supporting people to access work that works for them. To do our best by people, we need to do our best by the planet too. That’s why we are aiming for Net Zero by 2030, working in partnership with our clients to drive down carbon and reduce waste wherever we can. Who we are We are Connection Crew: a Social Enterprise providing teams of talented people to solve complex production challenges – from building epic stages to crewing iconic events and more – working across a range of sectors including events, construction and TV production. 19 years in the making, with multiple awards and thousands of events under our belt, all our work drives positive change for people and planet. This role is split across Connection Crew and its sub-brand Stitch. Stitch is the production company powered by Connection Crew. We specialise in Exhibitions, Live Event Production, Modular Installations, and Media Services. Every project is created to deliver environmentally-sound and socially powerful results. Supporting our clients’ ESG ambitions, funding training and jobs for people facing social disadvantage and tracking and reducing carbon along the way. Connection Crew employs 20 people in the office team (including Stitch) and have around 200 crew on site. Our Culture and Environment We’re a friendly lot, and we enjoy socialising and having a laugh while we’re at work. Our office is open plan with lots of natural light and plenty of plants. There’s a big kitchen in the middle for anyone to use, We love cooking and having lunch together there—and gathering for the occasional party. We have an annual awards ceremony for our crew, as well as lots of little socials throughout the year. There’s sometimes a dog or two around too.