Service Manager - Eastwood Studios Adelaide Street Accommodation in London

Service Manager - Eastwood Studios Adelaide Street Accommodation in London

London Full-Time 31500 - 38500 £ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead a new supported housing service for individuals experiencing homelessness in Wandsworth.
  • Company: Join a compassionate organisation dedicated to ending homelessness in London.
  • Benefits: Enjoy hybrid working, generous training budgets, and enhanced family-friendly policies.
  • Other info: Be part of a diverse team committed to inclusivity and positive change.
  • Why this job: Make a real difference in people's lives while developing your leadership skills.
  • Qualifications: Experience in housing services and a passion for supporting vulnerable individuals.

The predicted salary is between 31500 - 38500 £ per year.

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets. London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector. We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

You will lead a new 24-hour supported housing service in Wandsworth for 15 people experiencing homelessness and severe and multiple disadvantage as part of a six month pilot, accepting referrals from across Southwest London. Developed with subregional colleagues, it fills a strategic gap for people experiencing homelessness and severe and multiple disadvantage, including abuse, poor physical and mental health, substance use, offending and social exclusion. For these individuals engagement with services is creating a persistent barrier to their full assessment, support and plan to access services and move into longer term accommodation.

You will manage staff and volunteers to establish and deliver this six-month pilot, demonstrating its impact to influence longer-term funding. You will develop a team that builds trust through relationships and provides bespoke, person-led, trauma-informed support. You will bring strong knowledge of services, housing options, health inclusion, harm minimisation and social care entitlements. You and your team will use this knowledge and experience to build a network of professionals around service users to support stabilisation, access to services and longer term plans for their health and housing.

You are a dynamic, inspirational and capable leader whose compassionate, proactive approach builds a responsive, high-performing team. You will draw on staff strengths, encourage collaboration, creativity and professional curiosity, and support resilience and wellbeing to meet individuals’ needs and aspirations. You will take a strengths-based, solution-focused approach, developing internal and external partnerships and embedding coproduction to improve services. Organised, analytical and reflective, you will balance competing priorities and align your practice with the Connection’s traits: Curious, Safe, Together and Motivated.

We have a selection of excellent benefits at The Connection, including:

  • Generous training budget, plus an annual personal training budget
  • Enhanced Sick Pay Policy
  • Enhanced family friendly policies
  • Day off for moving house
  • Hybrid working (depending on role requirements)
  • Pension – 5% Employer, 3% Employee
  • Cycle to Work Scheme
  • Season Ticket Loan
  • Employee Assistance Programme
  • Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
  • We are a London Living Wage employer

Service Manager - Eastwood Studios Adelaide Street Accommodation in London employer: Connection At Stmartins

The Connection is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of both employees and the vulnerable communities they serve. With a strong focus on professional development and opportunities for growth, team members are encouraged to engage in meaningful work that makes a real difference in the lives of those experiencing homelessness in London. The organisation's commitment to compassionate, trauma-informed support ensures that staff feel valued and motivated in their roles.

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Contact Details:

Connection At Stmartins Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Manager - Eastwood Studios Adelaide Street Accommodation in London

✨Get Involved Locally

Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Connection At Stmartins.

✨Tap into Professional Networks

Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Connection At Stmartins.

✨Showcase Your Commitment

When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Connection At Stmartins.

✨Utilise Online Platforms

We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Connection At Stmartins. Apply directly through us to stand out!

We think you need these skills to ace Service Manager - Eastwood Studios Adelaide Street Accommodation in London

Leadership Skills
Knowledge of Housing Options
Understanding of Health Inclusion
Trauma-Informed Support
Relationship Building
Team Management
Analytical Skills

Some tips for your application 🫡

Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Connection At Stmartins. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.

Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.

Tailor Your Documents to the Role:For a full-time role like Service Manager - Eastwood Studios Adelaide Street Accommodation, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.

Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.

How to prepare for a job interview at Connection At Stmartins

✨Show Your Passion for Social Change

When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Connection At Stmartins. Sharing personal stories or insights can really make us stand out.

✨Highlight Project Experience

We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.

✨Familiarity with Relevant Tools and Practices

Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!