At a Glance
- Tasks: Provide hands-on IT support and manage tech projects in a vibrant school environment.
- Company: Highly regarded independent school in Esher with a thriving community.
- Benefits: Free lunches, onsite parking, generous pension, and professional development opportunities.
- Other info: Supportive culture with genuine career growth and development opportunities.
- Why this job: Join a dynamic team and make a real impact on students' learning experiences.
- Qualifications: Two years' IT support experience and strong knowledge of Microsoft 365 and Apple systems.
The predicted salary is between 30000 - 40000 £ per year.
Connecting Education are recruiting an IT Technician on behalf of a highly regarded independent school in Esher - a thriving co-educational community of around 1,300 pupils, set in 100 acres of historic grounds. With excellent road and rail links to London, Guildford, and the wider South East, it's a genuinely attractive place to work.
This is a varied, hands-on role within a close-knit IT team, supporting up to 1,500 users across all areas of the school. Technology is central to how this school operates - from cloud-based learning platforms and a 1:1 managed device scheme to AI-integrated teaching methods - and the IT team is key to keeping it all running. The school is actively investing in its IT provision, so there's real scope to contribute to meaningful change and project work, not just day-to-day support.
The role: Reporting to the Head of IT, you'll provide first and second line helpdesk support across hardware, software, and network systems. Day-to-day you'll be managing tickets through Halo ITSM, troubleshooting Microsoft and Apple devices, supporting staff and pupils of all ages, and acting as a mentor to the school's IT apprentice. You'll also play an active part in larger projects, including the annual provisioning of devices each summer.
What we're looking for:
- At least two years' experience in IT support, helpdesk, or a similar technical role within an Education setting
- Strong working knowledge of Microsoft 365, Active Directory, Intune, and Windows Server
- Experience with Jamf/Apple School Manager is desirable
- Confident communicator who can explain technical issues clearly to less-technical users
- Proactive, calm under pressure, and committed to ongoing professional development
The package:
- 40 hours per week, Monday to Friday
- Free lunches during term time, free onsite parking, generous pension scheme, life assurance, and access to a confidential employee counselling service
- A supportive team culture with genuine CPD opportunities
Closing date: 1st July - applications are reviewed on a rolling basis, so early submission is strongly encouraged.
IT Technician | Independent School | Surrey in Esher employer: Connecting Education
Connecting Education is proud to partner with a prestigious independent school in Esher, offering an exceptional work environment where technology plays a pivotal role in education. With a strong emphasis on professional development, a supportive team culture, and attractive benefits such as free lunches and generous pension schemes, this role as an IT Technician provides a unique opportunity to make a meaningful impact within a vibrant community of learners. The school's commitment to investing in its IT infrastructure ensures that you will be at the forefront of innovative educational practices while enjoying the beautiful surroundings of 100 acres of historic grounds.
StudySmarter Expert Advice🤫
We think this is how you could land IT Technician | Independent School | Surrey in Esher
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Connecting Education values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Connecting Education might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Connecting Education!
✨Direct Apply to Connecting Education
Let's not forget to apply directly through the Connecting Education website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Technician | Independent School | Surrey in Esher
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Connecting Education.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Connecting Education. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Connecting Education
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
