Connecting Education in London is seeking a Customer Success Associate to own the happiness of our schools from signed contract to ongoing usage. You’ll design scalable onboarding, self-serve guides, and training that keeps schools productive without heavy scheduling.
You’ll come from teaching or school operations, build trusted relationships, and automate workflows using AI to scale support as we grow toward 1,000 schools across the UK.
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Education SaaS Customer Success Lead employer: Connecting Education
Join a mission-driven company that is dedicated to equipping students with high-quality resources, where your contributions directly impact education worldwide. With a supportive and friendly work culture, you will have the opportunity to grow your career in sales while enjoying benefits like a competitive salary, generous holiday allowance, and hybrid working options. Be part of a dynamic team that values your ideas and fosters personal development, making every day rewarding and engaging.
