EdTech Account Director

Are you an experienced and dedicated Edtech professional? Great at nurturing client relationships and maximising account growth? This might be the role for you!

The company is a CPD provider that offers thousands of expert guidance articles, policies, and templates – plus market-leading online appraisal software – fully integrated with the world’s largest CPD library for educators, all on one platform. They give senior leaders of schools, nurseries and multi-academy trusts everything they need to understand the latest government changes, make informed decisions, take instant action and showcase their progress, in one seamless information flow. In short, they help nurseries and schools to achieve compliance, reduce workload, and empower staff all on one platform.

The role is pivotal in maximising and developing the company’s multi-membership client base. You’ll manage a portfolio of clients with significant growth potential, focusing on renewal rates, price increases, downgrades, and cross/upsell opportunities. This role will be a great opportunity to develop relationships with decision makers who need a personal interaction.

Day to day includes:

• Be the key commercial contact for a defined list of accounts.
• Be responsible for renewing existing clients’ subscriptions as early as possible and growing the revenue at the earliest opportunity.
• Take control and ownership of your territory to map and target these organisations strategically.
• Rigorously record account and opportunity data in HubSpot for successful opportunity mapping.
• Build relationships at all levels through proactive and regular contact.
• Effectively manage each client’s usage of their current system.
• Meet with decision makers to identify and develop needs for our product.
• Be creative in finding ways around sales barriers.
• Identify tenders and frameworks that the business should apply to.
• Track tenders’ timings and focus on tenders that are worth competing for.
• Use market knowledge to strategically position against competitors.
• Analyse opportunities to understand threats or barriers.
• Drive successful contract negotiations.
• Coordinate and prepare meetings and demonstrations.
• Attend relevant trade events to help build out the brand and network.
• Working with other Account Managers to collaborate effectively.

The package includes:

• Opportunity to join a reputable and well-respected brand in education.
• Up to £60,000 base salary.
• Excellent bonus (Circa £30,000 OTE).
• Great training and professional development resources.
• Exciting progression opportunities.
• Buy & Sell holiday scheme (up to 5 days).
• Life assurance and SmartHealth.

To be successful, you will…

• Have experience working within a SaaS business for more than 2 years.
• Have strong EdTech experience.
• Be experienced with tenders and understanding of legal.
• Be a self-starter, motivated and driven to succeed.
• Have proven execution against key performance indicators.
• Have the ability to collaborate, influence and constructively challenge internal stakeholders' needs.
• Be extremely organised and efficient.
• Have a thirst for knowledge.
• Be confident in learning from experience and sharing knowledge.
• Have an outstanding ability to listen.
• Be numerate and analytical.
• Be assertive with natural confidence and tenacity.
• Be relentless in the search for an outcome.

If you’re a super-driven EdTech professional, looking to drive business growth at a senior level, apply now!