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- Tasks: Support the Baby Box Project by managing referrals and engaging with families.
- Company: The Children’s Foundation, a charity dedicated to supporting families in the North East.
- Benefits: Flexible hours, supportive team, and the chance to make a real difference.
- Why this job: Join a friendly team and help families during a crucial time in their lives.
- Qualifications: Strong communication skills, attention to detail, and a passion for community support.
- Other info: Opportunity for personal growth in a welcoming and inclusive environment.
The predicted salary is between 19714 - 29143 £ per year.
We are looking for a friendly, organised and reliable Project Assistant to support the delivery of our Baby Box Project, helping ensure families receive their baby boxes on time, feel supported, and can share feedback about their experience. Working closely with the Baby Box Project Lead, you will provide a mix of administrative, coordination and light promotional support. This includes tracking referrals, managing data and stock, liaising with partners, and engaging positively with parents and the local community. This is a varied, people-focused role that would suit someone who enjoys keeping things running smoothly while contributing to a project that makes a real difference to families at an important time in their lives.
Key responsibilities
- Monitor and respond to Baby Box referrals in a timely and sensitive manner
- Accurately input and maintain referral, monitoring and evaluation data
- Track invoices and support payment processing where required
- Support parents to complete questionnaires via phone, email, letter or in person
- Respond to general enquiries about the Baby Box Project
- Liaise with partner organisations, warehouse staff and delivery teams
- Monitor stock levels and arrange re-orders when needed
- Liaise with warehouse staff regarding stock quality, availability and delivery schedules
- Attend local events or meetings occasionally to help raise awareness of the project
- Work in line with organisational policies, including safeguarding, confidentiality and data protection
- Contribute to a welcoming, inclusive and supportive environment for families
Essential criteria
- Excellent communication and people-facing skills
- Organised, reliable and able to manage multiple small tasks accurately
- Strong attention to detail, particularly when handling data
- Confident using Microsoft Office (Word, Excel, Outlook)
- Flexible and willing to attend occasional local or regional events
- A genuine interest in supporting families, babies and the wider community
Safeguarding & compliance
This role involves contact with families and access to sensitive information. Appointment is subject to an Enhanced DBS check, satisfactory references, and adherence to The Children’s Foundation’s safeguarding and confidentiality policies.
Why work for The Children’s Foundation
The Children’s Foundation is a long-established charity supporting children, young people and families across the North East. We believe in making serious things fun and delivering support that is practical, compassionate and rooted in real community need. You’ll be part of a friendly, supportive team where your contribution genuinely matters. We value flexibility, kindness and collaboration, and we’re committed to creating an inclusive working environment where staff feel supported and valued.
Project Assistant in Newcastle upon Tyne employer: Connected Voice
Contact Detail:
Connected Voice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Assistant in Newcastle upon Tyne
✨Tip Number 1
Get to know the Baby Box Project inside out! Familiarise yourself with its goals and how it impacts families. This way, when you chat with the team or at events, you can show your genuine interest and passion for the role.
✨Tip Number 2
Network like a pro! Attend local events related to family support or community services. It’s a great way to meet people in the field and show that you’re proactive about making connections that could benefit the project.
✨Tip Number 3
Practice your communication skills! Since this role is all about engaging with parents and partners, try role-playing conversations with friends or family. This will help you feel more confident when responding to enquiries or gathering feedback.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Project Assistant in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and organised nature shine through! We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter.
Tailor Your Experience: Make sure to highlight any relevant experience that aligns with the Baby Box Project. Whether it’s admin work or community engagement, we love seeing how your skills can contribute to our mission!
Be Detail-Oriented: Since this role involves handling data and tracking referrals, pay extra attention to detail in your application. Double-check for typos and ensure your information is accurate – it shows us you’re reliable!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to make a difference!
How to prepare for a job interview at Connected Voice
✨Know the Project Inside Out
Before your interview, make sure you understand the Baby Box Project and its impact on families. Familiarise yourself with the key responsibilities and think about how your skills align with them. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your People Skills
Since this role is all about engaging with parents and the community, be ready to share examples of how you've successfully communicated or supported others in the past. Think of specific situations where your friendly and organised nature made a difference.
✨Demonstrate Attention to Detail
Given the importance of data handling in this role, prepare to discuss how you ensure accuracy in your work. You might want to mention any tools or methods you use to keep track of details, especially when managing multiple tasks.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like responding to a parent's enquiry or tracking referrals. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to stay calm under pressure.
