At a Glance
- Tasks: Lead the Communities team, managing projects and services for people with learning disabilities.
- Company: Connected Voice supports vulnerable communities, ensuring their voices are heard and needs met.
- Benefits: Enjoy enhanced employee benefits, ongoing training, and the satisfaction of making a real difference.
- Why this job: Join a dynamic team focused on innovation and community impact, with a strong emphasis on empathy.
- Qualifications: Proactive leadership skills and emotional intelligence are essential; experience in community services is a plus.
- Other info: Applications close on 13 June 2025; informal discussions welcome.
The predicted salary is between 28800 - 42000 £ per year.
Our Communities team provides life-changing support to people who need help to connect with others and have their voices heard. Can you lead us? Join us as Head of Communities and you’ll be part of an established team that’s always innovating and developing to keep up with the needs of our communities.
You will be part of our Senior Management Team, contributing to the vision set out in our new business strategy, while managing delivery of community-based services for people with learning disabilities and autistic people in Gateshead and South Tyneside. It’s a dynamic and fast-paced role where you will mobilise projects, embed co-production and oversee our commercial training and development offer.
Our values shape how we work and the right attitude is essential. We support a vulnerable client group, so we’re looking for a proactive leader - someone who drives improvement, builds strong relationships and delivers effectively – and does it with high emotional intelligence, empathy and a real commitment to helping others.
In return, we offer an enhanced range of employee benefits, ongoing training and support, and genuine job satisfaction from the relationships you’ll develop and the difference you’ll make.
Interested? Download the job pack at www.yvc.org.uk/jobs. The deadline for applications is noon on Friday 13 June 2025. For an informal discussion, please contact Lindsay Henderson on 0191 478 6472 or lindsay.henderson@yvc.org.uk.
For more information about the type and breadth of services we offer, please visit our website.
Head of Communities employer: Connected Voice
Contact Detail:
Connected Voice Recruiting Team
lindsay.henderson@yvc.org.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Communities
✨Tip Number 1
Familiarise yourself with the values and mission of Connected Voice. Understanding their commitment to supporting vulnerable groups will help you align your leadership style with their expectations, showcasing your emotional intelligence and empathy during discussions.
✨Tip Number 2
Network with current or former employees of Connected Voice. Engaging in conversations about their experiences can provide valuable insights into the company culture and the specific challenges faced by the Communities team, which you can address in your discussions.
✨Tip Number 3
Prepare examples of your past leadership experiences that demonstrate your ability to drive improvement and build strong relationships. Be ready to discuss how you've successfully mobilised projects and embedded co-production in previous roles.
✨Tip Number 4
Research the community-based services offered by Connected Voice, particularly those aimed at people with learning disabilities and autistic individuals. This knowledge will allow you to speak confidently about how you can enhance these services and contribute to their new business strategy.
We think you need these skills to ace Head of Communities
Some tips for your application 🫡
Understand the Role: Before applying, take time to thoroughly understand the responsibilities and expectations of the Head of Communities role. Familiarise yourself with Connected Voice's mission and values to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your leadership experience, particularly in community services or non-profit sectors. Showcase specific examples where you've driven improvement and built strong relationships within a team.
Demonstrate Emotional Intelligence: Given the nature of the role, it's crucial to convey your emotional intelligence and empathy in your application. Share experiences that illustrate your ability to connect with vulnerable groups and lead with compassion.
Craft a Compelling Cover Letter: Your cover letter should not only express your interest in the position but also reflect your understanding of the challenges faced by the communities served. Discuss how your vision aligns with the organisation's new business strategy.
How to prepare for a job interview at Connected Voice
✨Show Your Passion for Community Support
Make sure to express your genuine passion for supporting vulnerable communities. Share personal experiences or stories that highlight your commitment to helping others, as this role requires a proactive leader with empathy.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams or projects in the past. Highlight your ability to build strong relationships and drive improvement, as these are key qualities they are looking for in a Head of Communities.
✨Understand Their Values
Familiarise yourself with the values of Connected Voice and be ready to discuss how your own values align with theirs. This will show that you are not only a good fit for the role but also for the organisation's culture.
✨Prepare for Scenario-Based Questions
Expect questions that assess your emotional intelligence and problem-solving skills. Think about scenarios where you've had to navigate complex situations or conflicts, especially in community settings, and be ready to share your approach.