At a Glance
- Tasks: Manage customer accounts and ensure timely payments while resolving queries.
- Company: Join a successful and growing organisation with a dynamic finance team.
- Benefits: Competitive salary, supportive work environment, and opportunities for growth.
- Other info: Collaborative atmosphere with potential for career advancement.
- Why this job: Make a real impact on cash flow and customer relationships in a key role.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 28800 - 48000 £ per year.
Connected Search Group is working in partnership with a successful, growing organisation to appoint a Credit Controller to its finance team. This is a key role responsible for managing customer accounts, improving cash flow, and ensuring the smooth running of day-to-day credit control activities. You will work closely with internal stakeholders and external customers to resolve queries, reduce aged debt, and maintain accurate financial records.
Key Responsibilities
- Manage a portfolio of customer accounts, ensuring timely payment of invoices.
- Monitor aged debt and follow up on outstanding balances via phone, email, and written communication.
- Resolve invoice and payment-related queries quickly and professionally.
- Maintain accurate customer account information and ensure all records are kept up to date.
- Assess the creditworthiness of new and existing customers and make recommendations on credit limits.
- Prepare monthly statements and provide relevant reports to internal teams.
- Collaborate with departments such as sales, operations, and customer service to resolve disputes.
- Escalate overdue or high-risk accounts when necessary, including recommending further action.
- Support finance processes during month-end and year-end, including reconciliations and reporting.
Credit Controller employer: Connected Search Group
Connected Search Group is an excellent employer that fosters a collaborative and innovative work culture, particularly in the dynamic field of healthcare technology. With opportunities for professional growth and the flexibility of hybrid working arrangements, employees can thrive while contributing to impactful projects in medical diagnostics. Located in Bellshill, Scotland, the company offers a unique chance to work with cutting-edge technologies in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who work in credit control. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on common credit control scenarios. Think about how you would handle aged debt or resolve customer queries. We want you to show off your problem-solving skills and confidence!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in their minds. Plus, it shows your enthusiasm for the role, which is always a bonus.
✨Tip Number 4
Apply through our website for the best chance at landing that Credit Controller role. We make it easy for you to showcase your skills and experience directly to employers looking for talent like yours!
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience in managing customer accounts and improving cash flow, as these are key responsibilities for us.
Showcase Your Communication Skills:Since you'll be resolving queries and collaborating with various teams, it's important to showcase your communication skills. Use examples from your past experiences where you successfully handled customer interactions.
Be Detail-Oriented:Attention to detail is crucial in credit control. Make sure to mention any experience you have with maintaining accurate financial records and monitoring aged debt. We love candidates who can keep things organised!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Connected Search Group
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on key financial metrics and be ready to discuss how you've managed customer accounts in the past. This shows you understand the role and can handle the responsibilities.
✨Communication is Key
You'll need to resolve queries and follow up on outstanding balances, so practice your communication skills. Prepare examples of how you've effectively communicated with customers or internal teams to resolve issues. This will demonstrate your ability to maintain strong relationships.
✨Showcase Your Problem-Solving Skills
Be ready to discuss specific instances where you've successfully resolved payment-related queries or disputes. Highlight your approach to assessing creditworthiness and making recommendations, as this is crucial for the role.
✨Familiarise Yourself with the Company
Research Connected Search Group and the organisation you're interviewing for. Understand their values, culture, and any recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
