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For Companies At a Glance
- Tasks: Manage council tax collection and support residents facing financial difficulties.
- Company: Royal Greenwich, a vibrant borough with a rich maritime history.
- Benefits: Flexible working, excellent pension, generous leave, and learning opportunities.
- Why this job: Make a real difference in your community while developing your management skills.
- Qualifications: Substantial management experience in council tax collection and strong communication skills.
- Other info: Join a diverse team with great career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
At Royal Greenwich, we are proud to be a borough synonymous with first class modern services alongside our Maritime history, Greenwich Mean Time and Royal Status. A world heritage site, our communities are vibrant and diverse and our elected members are ambitious to realise the potential of the borough whilst responding to our financial challenges.
An exciting opportunity is currently available for a 12 month contract as a Revenues Manager within the Revenues & Debt Service of the Resources Directorate. Become part of a service which assists residents manage their council tax bills and support those who find themselves in financial difficulties.
As Revenues Manager you will be responsible for the management of the council tax collection and/or recovery service. This is a demanding role which will include assisting with the management of staff while working closely with finance and system colleagues along with external stakeholders and enforcement agencies to ensure council tax is collected with appropriate enforcement action taken where required.
Ideal candidate
- Have substantial management experience in the collection and recovery of council tax.
- Be able to fulfil the role with little training, therefore experience of this role or similar is essential.
- Have excellent communication and negotiation skills.
- Be able to work flexibly across all aspects of Council Tax administration.
Benefits of working for us
Royal Greenwich is a great place to live and work. Benefiting from excellent transport links ranging from Crossrail to the Elizabeth line to the Uber boat, we’re one of the easiest boroughs to get to and navigate your way around. Employee benefits include:
- A range of flexible working arrangements
- Excellent pension scheme
- Cycle to Work Scheme
- Learning and development opportunities to maximise your potential, including excellent apprenticeship opportunities at all levels
- Vibrant staff support networks
- GreenwichCard which entitles you to discounts at local businesses
- Payroll giving scheme
- Generous leave entitlement, starting at 29 days per year (plus bank holidays)
- Employee Assistance Scheme including external counselling service
For more information about the role, please read the attached job documents. When completing your application form, please detail how you meet the essential requirements in the Person Specification. As part of the selection process, you will need to explain how you meet the key requirements for this role listed in the advert. When explaining how you meet each of the requirements, please give examples that clearly demonstrate your skills, knowledge and experience.
Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.
To apply for this job please follow the "Apply for this job" link. For more information about this role, please contact Keeley Wyatt at keeley.wyatt@royalgreenwich.gov.uk.
Additional Information
Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received.
Diversity Statement
Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.
High Volume Applications
Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received.
Advert Close
All vacancies close at midnight unless otherwise stated.
Full Employment History
A full employment history is required for this role. Please provide a full employment history, together with a satisfactory written explanation of any gaps in employment.
How Applications are Scored
Each application is scored according to how well the supporting statement addresses each point on the Person Specification for the role. Candidates will be short‑listed for interview on the extent to which they meet the specific points within the Person Specification. The Person Specification is supplied with the job advert. When completing your application, please use the supporting statement section to tell us how you meet each of the points on the Person Specification. We need to have this information in order to consider your application.
Salary
Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this Salary Calculator to help you calculate a pro rata salary.
Our Staff Values
Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/registration.
Revenues Manager in Woolwich employer: Connected Local Government
Contact Detail:
Connected Local Government Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenues Manager in Woolwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Understand their challenges and think about how your experience in council tax collection can help them. Tailor your answers to show you’re the perfect fit for their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on articulating your management experience and negotiation skills clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Royal Greenwich team and ready to contribute to their mission.
We think you need these skills to ace Revenues Manager in Woolwich
Some tips for your application 🫡
Show Us Your Experience: When you're filling out your application, make sure to highlight your relevant experience in council tax collection and recovery. We want to see how you've tackled similar challenges before, so don’t hold back on those examples!
Be Specific with Your Examples: For each requirement listed in the Person Specification, give us clear examples that showcase your skills and knowledge. Describe the situation, what actions you took, and the results. This helps us understand how you can contribute to our team.
Tailor Your Application: Make your application stand out by tailoring it to the role. Use the language from the job description and align your experiences with the key responsibilities of the Revenues Manager position. This shows us you’re genuinely interested and a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it keeps everything nice and organised on our end.
How to prepare for a job interview at Connected Local Government
✨Know Your Stuff
Make sure you brush up on your knowledge of council tax collection and recovery processes. Familiarise yourself with the key challenges faced in this area, as well as any recent changes in legislation that might affect the role. This will show that you're not just experienced but also proactive about staying informed.
✨Showcase Your Management Skills
Since the role involves managing staff, be ready to discuss your management style and provide examples of how you've successfully led teams in the past. Think about specific situations where your leadership made a difference, especially in high-pressure environments.
✨Communicate Clearly
Excellent communication is crucial for this position. Practice articulating your thoughts clearly and concisely. During the interview, focus on how you can effectively negotiate and resolve conflicts, especially when dealing with external stakeholders or enforcement agencies.
✨Prepare Real-Life Examples
When discussing your experience, use the STAR method (Situation, Task, Action, Result) to structure your answers. Prepare specific examples that highlight your skills in council tax administration, problem-solving, and working flexibly across various aspects of the role. This will help you demonstrate your fit for the position.
