Support Team Manager in West Bromwich

Support Team Manager in West Bromwich

West Bromwich Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dedicated team to empower vulnerable adults and promote independence.
  • Company: Sandwell Council, committed to transforming lives in the community.
  • Benefits: Enjoy discounts, health support, career development, and generous leave.
  • Why this job: Make a real difference every day while working in a supportive environment.
  • Qualifications: NVQ level 3 in Care and experience managing care staff.
  • Other info: Join a collaborative culture focused on quality service and community integration.

The predicted salary is between 36000 - 60000 £ per year.

Make a Real Difference Every Day! Are you passionate about empowering vulnerable adults and helping them lead independent, safe and dignified lives? If so, this is the opportunity you’ve been waiting for! Join us and be part of a team that truly values your contribution to transforming lives in our community.

At Sandwell Council, we believe in a supportive and inclusive culture where collaboration thrives. You’ll work alongside dedicated professionals who share your commitment to providing outstanding care and support to those who need it most. Every day brings new challenges and the chance to make a meaningful impact.

At Willow Gardens, we are a supportive team and pride ourselves on our One Team culture. We are focused on delivering a safe and quality service to Our People. The successful individual will be a part of a service which continues to promote a home for life to Our People.

Responsibilities

  • Undertake day to day management of an integrated person-centred care and support team in an extra care housing scheme which empowers individuals, promotes independence, choice, dignity, healthy living, and community integration whilst reducing social isolation and disability.
  • Provide an inclusive and active environment where services are developed in partnership with people who use our services and fully integrated with the local community.
  • Deputising for the Extra Care Manager/Assistant Manager and providing cover as necessary.
  • Line manage a cohort of Care staff.
  • Support the Registered Manager and Assistant Manager to develop the service and build an innovative Extra Care service for the future in line with the Preventative Care Strategy.

You will bring

  • NVQ level 3 in Care or equivalent.
  • At least 2 years’ experience of formally line managing Care staff.
  • Minimum of 2 years working with Vulnerable Adults with Care and Support needs.
  • Experience and understanding of Premise management.

Benefits

  • Access to our award-winning employee benefits scheme — discounts on retail, gyms, cinema, and more!
  • A strong focus on health and wellbeing to support you inside and outside of work.
  • Opportunities for ongoing learning and career development.
  • Generous annual leave entitlement.
  • Salary sacrifice schemes for cars and bikes.
  • Membership in the local government pension scheme.
  • Confidential free counselling services to support your mental health.

You will need to complete an Enhanced Adults Barring DBS check.

Closing date: 26 February 2026

Planned interview date: 9 March 2026

For an informal discussion, please contact Lorraine Skipp.

To apply please click the Apply Now link below.

Support Team Manager in West Bromwich employer: Connected Local Government

At Sandwell Council, we are dedicated to empowering vulnerable adults and fostering a supportive environment where every team member's contribution is valued. Our inclusive culture promotes collaboration and offers numerous opportunities for professional growth, alongside a comprehensive benefits package that prioritises your health and wellbeing. Join us at Willow Gardens, where you can make a real difference in the lives of those we serve while enjoying a fulfilling career in a community-focused setting.
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Contact Detail:

Connected Local Government Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Team Manager in West Bromwich

✨Tip Number 1

Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for a Support Team Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews! Research common questions for management roles in care settings and practice your responses. We want you to showcase your experience with vulnerable adults and your leadership skills confidently.

✨Tip Number 3

Show your passion! When you get the chance to chat with potential employers, make sure to express your commitment to empowering individuals and promoting independence. Let them see that you truly care about making a difference.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!

We think you need these skills to ace Support Team Manager in West Bromwich

Person-Centred Care
Line Management
Experience with Vulnerable Adults
Community Integration
Team Collaboration
Service Development
Preventative Care Strategy
NVQ Level 3 in Care or Equivalent
Problem-Solving Skills
Communication Skills
Empowerment of Individuals
Understanding of Care and Support Needs
Adaptability
Health and Wellbeing Focus

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for empowering vulnerable adults shine through. We want to see how much you care about making a difference in their lives, so share personal experiences or motivations that drive you.

Tailor Your Application: Make sure to customise your application to reflect the specific role of Support Team Manager. Highlight your relevant experience and skills that align with the responsibilities mentioned in the job description. We love seeing how you fit into our One Team culture!

Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm at a glance.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our team and values.

How to prepare for a job interview at Connected Local Government

✨Know Your Stuff

Make sure you’re familiar with the responsibilities outlined in the job description. Brush up on person-centred care and how to empower vulnerable adults. Being able to discuss specific examples from your experience will show that you’re not just talking the talk.

✨Show Your Passion

This role is all about making a difference, so let your passion shine through! Share stories about how you've positively impacted others' lives in previous roles. This will resonate well with the interviewers and demonstrate your commitment to the cause.

✨Ask Thoughtful Questions

Prepare some insightful questions about the team culture and the future of the service. This shows that you’re genuinely interested in the role and want to be part of their mission. Plus, it gives you a chance to assess if this is the right fit for you too!

✨Be Ready to Discuss Challenges

Expect to talk about challenges you've faced in previous management roles, especially in care settings. Think about how you handled difficult situations and what you learned from them. This will highlight your problem-solving skills and resilience.

Support Team Manager in West Bromwich
Connected Local Government
Location: West Bromwich
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