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For Companies At a Glance
- Tasks: Lead a team to empower vulnerable adults and enhance their independence.
- Company: Sandwell Council, dedicated to transforming lives in the community.
- Benefits: Generous leave, employee discounts, professional development, and wellbeing support.
- Why this job: Make a real difference every day while leading a passionate team.
- Qualifications: Experience in adult social care and leadership, with a CQC Registered Manager background.
- Other info: Join an ambitious organisation focused on learning and improvement.
The predicted salary is between 36000 - 60000 £ per year.
Make a Real Difference Every Day! Are you passionate about empowering vulnerable adults and helping them lead independent, safe, and dignified lives? If so, this is the opportunity you've been waiting for! Join us and be part of a team that truly values your contribution to transforming lives in our community. At Sandwell Council, our work is shaped by our One Team values — being customer focused, inclusive, ambitious and accountable, working together to achieve great results for our residents.
This is a senior leadership opportunity for an experienced CQC Registered Manager to lead a high‐profile Short‐Term Assessment and Reablement service that supports people to live independently, recover safely at home, and avoid unnecessary hospital admission. You will be trusted to lead with integrity, courage and professionalism — making decisions that balance compassion with accountability, and ambition with realism — while setting the tone for how the Council delivers reablement services across the borough.
About the Role
STAR is Sandwell MBC's in‐house Short‐Term Assessment and Reablement service, operating at the heart of the Discharge to Assess system and supporting adults in their own homes at critical points in their lives. This is a CQC‐regulated service, and you will act as the Registered Manager, with accountability for quality, safety, standards and performance. In line with Sandwell's ambitious improvement journey, you will act as the operational and professional lead for reablement, ensuring services are outcome‐focused, inclusive and continuously improving, while remaining financially and operationally accountable.
What You'll Do
You will lead a large, diverse workforce including Deputy Managers, Reablement Supervisors, Trusted Assessors, Schedulers, Senior Home Support Assistants and Home Support Assistants, creating a culture where people feel valued, supported and empowered to do their best work — reflecting Sandwell's One Team approach. Your key responsibilities will include:
- Acting as CQC Registered Manager, ensuring full compliance with regulatory, safeguarding and legislative requirements
- Providing visible, approachable leadership across a 7‐day operational service
- Leading service performance, quality assurance and continuous improvement
- Managing a substantial devolved budget and resources, ensuring value for money and sustainability
- Driving the strategic and operational delivery of reablement and prevention, improving outcomes for residents
- Leading and developing staff through supervision, appraisal, coaching and change management
- Working collaboratively with health colleagues, partners and internal teams to strengthen integrated working and system flow
- Responding professionally to complaints, Member and MP enquiries, and service escalation
About You
You are a confident, experienced leader who role‐models Sandwell's values in practice, with the credibility to lead a regulated service in a complex system environment. You will bring:
- A professional qualification at degree level and/or NVQ Level 4 (or equivalent)
- Significant post‐qualification experience in adult social care, ideally within reablement, intermediate care or community services
- Current or previous experience as a CQC Registered Manager
- Strong experience of performance management, workforce leadership and service improvement
- Proven ability to manage budgets, resources and competing priorities
- A collaborative, inclusive leadership style combined with the confidence to challenge and drive improvement
- A clear commitment to equality, diversity and inclusion, and to delivering respectful, dignified services
An enhanced barring adults DBS check will be required for this role.
Why Work With Us?
Working at Sandwell means being part of an organisation that is ambitious for its residents and its workforce, committed to learning, improvement and collective responsibility. We offer:
- Access to an award‐winning employee benefits scheme, including retail, gym and leisure discounts
- A strong focus on health, wellbeing and work‐life balance
- Opportunities for professional development and leadership growth
- Generous annual leave
- Salary sacrifice schemes for cars and bikes
- Membership of the Local Government Pension Scheme
- Confidential counselling and wellbeing support
For more information, please contact Charlotte Leadbeater-Chase at charlotte_leadbeater@sandwell.gov.uk
STAR Team Manager in West Bromwich employer: Connected Local Government
Contact Detail:
Connected Local Government Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land STAR Team Manager in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the social care sector, especially those who might know about opportunities at Sandwell Council. A friendly chat can sometimes lead to a job offer before it even hits the job boards.
✨Tip Number 2
Prepare for the interview by researching Sandwell's One Team values. Think about how your experience aligns with their mission to empower vulnerable adults. We want to see you shine and show how you can make a real difference!
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've led teams, managed budgets, and improved services. We love hearing about your successes and how you’ve tackled challenges head-on.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who align with our values and are eager to join our team.
We think you need these skills to ace STAR Team Manager in West Bromwich
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for empowering vulnerable adults shine through. We want to see how much you care about making a real difference in their lives!
Be Specific About Your Experience: Make sure to highlight your relevant experience as a CQC Registered Manager or in adult social care. We love seeing concrete examples of how you've led teams and improved services.
Align with Our Values: Familiarise yourself with Sandwell's One Team values and weave them into your application. Show us how you embody being customer-focused, inclusive, ambitious, and accountable in your work.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and shows you're serious about joining our team.
How to prepare for a job interview at Connected Local Government
✨Know Your Stuff
Make sure you’re well-versed in the responsibilities of a CQC Registered Manager. Brush up on the latest regulations and standards in adult social care, especially around reablement services. This will show that you’re not just passionate but also knowledgeable about the role.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach and how it aligns with Sandwell's One Team values. Think of examples where you've empowered your team or driven improvements in service delivery. This is your chance to demonstrate how you can create a supportive culture.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling complaints or managing a crisis. Practice articulating your thought process and decision-making skills. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Emphasise Your Commitment to Inclusion
Sandwell values equality and diversity, so be prepared to discuss how you’ve promoted these principles in your previous roles. Share specific examples of how you’ve ensured services are respectful and dignified for all residents, highlighting your dedication to making a real difference.
