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- Tasks: Interview homeless applicants and provide sensitive housing options advice.
- Company: Join Wakefield Council's busy Housing Needs Service.
- Benefits: 25 days holiday, pension scheme, and discounted transport options.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Level 3 qualifications or significant relevant experience required.
- Other info: Flexible working between home and office with ongoing training support.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a highly motivated and committed Housing Options Advisor to join our very busy Housing Needs Service. You must have highly effective interpersonal skills, the ability to communicate effectively at all levels, and personal resilience to working with challenging people. To be successful in this post you will need to be highly organised, able to work within strict deadlines, and have good IT skills.
What I might be doing?
- To interview homeless applicants and gather relevant information regarding their homelessness.
- To ensure that all homeless applicants have had their circumstances fully assessed.
- To make relevant third-party enquiries and obtain information to help establish details of the case.
- To manage a case load ensuring that appropriate work is undertaken to prevent homelessness and the need for emergency/temporary accommodation wherever possible.
- To provide homeless applicants with a full appraisal of their situation providing realistic and assertive but sensitive housing options advice.
Essential requirements:
- Level 3 qualifications (National Qualifications Framework in the UK) or able to demonstrate significant relevant experience.
- Good knowledge of Homeless legislation, guidance and good practice.
- Good knowledge of accommodation options and services for homeless and vulnerable people within the district.
What can I expect?
- This is a Full-Time post of 37 hours per week.
- 25 days of Holidays plus 8 Bank Holidays.
- Support and ongoing training.
- Discounted and subsidised public transport (Arriva Bus Annual Travel Ticket, Northern Trains Limited (NTL), MetroCard).
- The Local Government Pension Scheme (LGPS).
- Great range of benefits including discounted membership to our excellent leisure facilities with free 12 weeks exercise program with a dedicated personal trainer, discounts for a range of retail, entertainment, health and leisure providers, cycle to work scheme and many more.
Based in the centre of Wakefield, this role involves a mixture of home and office working at present.
Want to Know More?
If you would like to know more about the role, the recruitment process or working for Wakefield Council feel free to contact Nicola Greenwood / Richard Dutchman. Tel: 01924 304367 E-mail: housingoptionsduty@wakefield.gov.uk
To apply please click the Apply Now link below.
Housing Options Advisor x 2 in Wakefield employer: Connected Local Government
Contact Detail:
Connected Local Government Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Options Advisor x 2 in Wakefield
✨Tip Number 1
Get to know the company before your interview! Research Wakefield Council and their Housing Needs Service. Understanding their values and recent projects can help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your interpersonal skills! Since this role involves working with challenging people, consider role-playing scenarios with a friend. This will help you feel more confident and prepared to handle tough conversations during the interview.
✨Tip Number 3
Show off your organisational skills! Bring a portfolio or a list of your past experiences where you successfully managed a case load or met strict deadlines. This will demonstrate your ability to stay organised under pressure.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Housing Options Advisor x 2 in Wakefield
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Housing Options Advisor role shine through. We want to see that you're genuinely motivated to help those in need and that you understand the importance of the work we do.
Tailor Your CV: Make sure your CV is tailored to highlight your relevant experience and skills. We’re looking for effective interpersonal skills and resilience, so include examples that showcase these qualities in action.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that directly address the job requirements. Avoid fluff and focus on what makes you a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our busy Housing Needs Service.
How to prepare for a job interview at Connected Local Government
✨Know Your Stuff
Make sure you brush up on your knowledge of homelessness legislation and local accommodation options. Being able to discuss these topics confidently will show that you're serious about the role and understand the challenges faced by homeless applicants.
✨Show Off Your Interpersonal Skills
Since this role involves working with challenging people, practice how you'll communicate effectively during the interview. Think of examples where you've successfully navigated difficult conversations or provided support to someone in need.
✨Be Organised and Punctual
Demonstrate your organisational skills by arriving early and bringing all necessary documents. You could even prepare a brief outline of how you would manage a case load, which will highlight your ability to work within strict deadlines.
✨Ask Thoughtful Questions
Prepare some insightful questions about the Housing Needs Service and its challenges. This shows your genuine interest in the role and helps you assess if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
