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- Tasks: Ensure public safety by processing licensing applications and providing excellent customer service.
- Company: North Yorkshire Council, dedicated to supporting local businesses and community safety.
- Benefits: Generous holiday entitlement, pension scheme, fitness discounts, and lifestyle savings.
- Why this job: Join a fast-paced team making a real difference in your community.
- Qualifications: Strong communication skills and attention to detail; experience in regulation is a plus.
- Other info: Flexible working arrangements available; travel between offices required.
The predicted salary is between 36000 - 60000 £ per year.
The Licensing Service carries out an important regulatory function, undertaking a range of duties to help ensure public safety and support businesses throughout the North Yorkshire Council area.
The role involves providing excellent customer service across the full range of local authority licensing functions, including Alcohol, Entertainment, Taxis, Animal Activities, and Gambling. This is a very varied and fast‑paced role where full training and support will be provided. The team provides advice and guidance, processes applications within legal timeframes, carries out inspections, and investigates complaints. This involves working closely with various stakeholders, including internal and external partner organisations such as the Police, Fire Service, and local businesses.
Responsibilities
- Processing applications and producing licences within legislative timescales.
- Inputting and interrogating statistical data.
- Providing professional advice to licensing enquiries.
- Arranging and undertaking face‑to‑face appointments.
- Investigating complaints and responding to requests for service.
- Identifying service improvements.
- Liaising with internal and external agencies.
Requirements
- Direct experience of or the ability to understand and apply regulation, law, and public safety.
- Excellent communication skills.
- A professional, welcoming, and positive attitude.
- Ability to multi‑task and manage a varied workload in a flexible environment.
- Strong organisational skills.
- Exceptional attention to detail.
- Ability to keep clear and accurate records.
- Good IT skills and experience in using Office applications, including Word, Excel, and Outlook.
Areas Covered
- Central: Selby, Ainsty, Harrogate, and Knaresborough
- Western: Skipton, Richmond, Northallerton, and Ripon
- Eastern: Scarborough, Whitby, Malton, and Thirsk
Working Arrangements
We are recruiting up to two Technical Licensing Officers and offer flexible working arrangements to suit different preferences and service needs. The role can be structured in one of the following ways:
- Full‑time (37 hours/week) Temporary post based in Skipton expected until September 2026, covering maternity leave.
- Part‑time post (22 hours/week) in Skipton until September 2026 (maternity cover), alongside a permanent part‑time post (20 hours/week) based in Richmond or Northallerton.
Additional Information
Although primarily based in either Skipton, Northallerton, or Richmond, you will need to travel between the offices within the area to provide demand‑led support, attend meetings, and training. You will need a full driving licence.
What You Will Get in Return
Our holiday entitlement starts at 28 days rising to 34 days (pro‑rata) per year with continued service, plus public holidays. Pension: for your retirement with our generous local government pension scheme with an 18.5 % contribution. Fitness & Rewards: Fitness discounts with various gyms across the county. Stay on top of your game and save money. Lifestyle Savings: explore a huge range of discounts to help you save money across hundreds of the UK’s favourite high‑street and online retailers, plus lots more.
Contact and Apply
For an informal discussion regarding the role, please contact Emma Hayton, Senior Licensing Enforcement Officer on 01756 706343 or Tim Chadwick, Area Licensing Manager on 01756 706455. To apply please click the Apply Now link below.
Technical Licensing Officer in Skipton employer: Connected Local Government
Contact Detail:
Connected Local Government Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Licensing Officer in Skipton
✨Tip Number 1
Get to know the company and its values! Research North Yorkshire Council and understand their licensing services. This will help you tailor your conversations and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of customer interaction, make sure you can clearly articulate your thoughts. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Prepare examples from your past experiences where you've successfully managed multiple tasks. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and ready to take the next step in your career.
We think you need these skills to ace Technical Licensing Officer in Skipton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Technical Licensing Officer. We want to see how you can contribute to our mission of ensuring public safety and supporting local businesses.
Show Off Your Communication Skills: Since excellent communication is key in this role, don’t shy away from showcasing your ability to convey information clearly and professionally. Use examples from your past experiences where you’ve successfully communicated with stakeholders or handled customer inquiries.
Be Detail-Oriented: Attention to detail is crucial for processing applications and maintaining accurate records. We recommend you double-check your application for any errors and ensure that all required information is included before hitting submit.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Connected Local Government
✨Know Your Regulations
Familiarise yourself with the key regulations and laws related to licensing, public safety, and the specific duties of a Technical Licensing Officer. This will not only show your understanding of the role but also demonstrate your commitment to ensuring public safety.
✨Showcase Your Communication Skills
Prepare examples that highlight your excellent communication skills. Think about times when you’ve provided advice or resolved issues effectively, especially in a customer service context. This is crucial as the role involves liaising with various stakeholders.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage multiple tasks and maintain attention to detail. You might want to share specific strategies or tools you use to keep track of applications and deadlines, as this role requires strong organisational abilities.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, training opportunities, and the challenges faced in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
