Revenues Manager

Revenues Manager

Temporary 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage council tax collection and support residents facing financial difficulties.
  • Company: Royal Greenwich, a vibrant borough with a rich maritime history.
  • Benefits: Flexible working, excellent pension, generous leave, and learning opportunities.
  • Why this job: Make a real difference in your community while developing your management skills.
  • Qualifications: Substantial management experience in council tax collection and strong communication skills.
  • Other info: Join a diverse team committed to supporting the community.

The predicted salary is between 36000 - 60000 £ per year.

At Royal Greenwich, we are proud to be a borough synonymous with first class modern services alongside our Maritime history, Greenwich Mean Time and Royal Status. A world heritage site, our communities are vibrant and diverse and our elected members are ambitious to realise the potential of the borough whilst responding to our financial challenges.

An exciting opportunity is currently available for a 12 month contract as a Revenues Manager within the Revenues & Debt Service of the Resources Directorate. Become part of a service which assists residents manage their council tax bills and support those who find themselves in financial difficulties.

As Revenues Manager you will be responsible for the management of the council tax collection and/or recovery service. This is a demanding role which will include assisting with the management of staff while working closely with finance and system colleagues along with external stakeholders and enforcement agencies to ensure council tax is collected with appropriate enforcement action taken where required.

Ideal candidate

  • Have substantial management experience in the collection and recovery of council tax.
  • Be able to fulfil the role with little training, therefore experience of this role or similar is essential.
  • Have excellent communication and negotiation skills.
  • Be able to work flexibly across all aspects of Council Tax administration.

Benefits of working for us

Royal Greenwich is a great place to live and work. Benefiting from excellent transport links ranging from Crossrail to the Elizabeth line to the Uber boat, we’re one of the easiest boroughs to get to and navigate your way around. Employee benefits include:

  • A range of flexible working arrangements
  • Excellent pension scheme
  • Cycle to Work Scheme
  • Learning and development opportunities to maximise your potential, including excellent apprenticeship opportunities at all levels
  • Vibrant staff support networks
  • GreenwichCard which entitles you to discounts at local businesses
  • Payroll giving scheme
  • Generous leave entitlement, starting at 29 days per year (plus bank holidays)
  • Employee Assistance Scheme including external counselling service

For more information about the role, please read the attached job documents. When completing your application form, please detail how you meet the essential requirements in the Person Specification. As part of the selection process, you will need to explain how you meet the key requirements for this role listed in the advert. When explaining how you meet each of the requirements, please give examples that clearly demonstrate your skills, knowledge and experience.

Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.

To apply for this job please follow the "Apply for this job" link. For more information about this role, please contact Keeley Wyatt at keeley.wyatt@royalgreenwich.gov.uk.

Additional Information

Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received.

Diversity Statement

Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.

High Volume Applications

Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received.

Advert Close

All vacancies close at midnight unless otherwise stated.

Full Employment History

A full employment history is required for this role. Please provide a full employment history, together with a satisfactory written explanation of any gaps in employment.

How Applications are Scored

Each application is scored according to how well the supporting statement addresses each point on the Person Specification for the role. Candidates will be short‐listed for interview on the extent to which they meet the specific points within the Person Specification. The Person Specification is supplied with the job advert. When completing your application, please use the supporting statement section to tell us how you meet each of the points on the Person Specification. We need to have this information in order to consider your application.

Salary

Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this Salary Calculator to help you calculate a pro rata salary.

Our Staff Values

Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/registration.

Revenues Manager employer: Connected Local Government

At Royal Greenwich, we pride ourselves on being an exceptional employer, offering a supportive work culture that values diversity and community engagement. Our employees enjoy flexible working arrangements, a generous leave entitlement starting at 29 days per year, and numerous professional development opportunities, including apprenticeships. Located in a vibrant borough with excellent transport links, we are committed to helping our staff thrive both personally and professionally while making a meaningful impact in the lives of our residents.
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Contact Detail:

Connected Local Government Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Revenues Manager

Tip Number 1

Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching the organisation and its values. Understand their challenges and think about how your skills can help them tackle these issues. This will show you're genuinely interested and ready to contribute.

Tip Number 3

Practice your negotiation skills! Whether it’s discussing salary or working conditions, being confident and clear about what you want can make a big difference. Remember, it’s all about finding a win-win situation.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage with us directly.

We think you need these skills to ace Revenues Manager

Management Experience
Council Tax Collection
Recovery Service Management
Communication Skills
Negotiation Skills
Flexibility in Administration
Stakeholder Engagement
Financial Acumen
Staff Management
Problem-Solving Skills

Some tips for your application 🫡

Show Us Your Experience: When filling out your application, make sure to highlight your relevant experience in council tax collection and recovery. We want to see how your past roles have prepared you for this position, so don’t hold back on the details!

Be Specific with Examples: For each requirement listed in the Person Specification, provide clear examples that demonstrate your skills and achievements. We love a good story, so share the situation, your actions, and the results to really make your application stand out.

Tailor Your Application: Make sure your application speaks directly to the job description. Use similar language and phrases to show us you understand what we’re looking for. This will help us see how you fit into our team at Royal Greenwich.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us without any hiccups. Plus, it’s super easy to navigate, so you can focus on making your application shine.

How to prepare for a job interview at Connected Local Government

Know Your Stuff

Make sure you have a solid understanding of council tax collection and recovery processes. Brush up on relevant legislation and best practices, as this will show your expertise and readiness for the role.

Showcase Your Management Skills

Prepare examples that highlight your management experience, especially in leading teams in similar roles. Think about specific challenges you've faced and how you successfully navigated them to improve performance.

Communicate Effectively

Since excellent communication is key, practice articulating your thoughts clearly. Be ready to discuss how you've effectively negotiated with stakeholders or resolved conflicts in past roles.

Align with Their Values

Familiarise yourself with Royal Greenwich's values and be prepared to discuss how your personal values align with theirs. This will demonstrate your commitment to their mission and community focus.

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