Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead strategic change and drive the adoption of innovative technologies for better service delivery.
- Company: Oxfordshire County Council, committed to making a lasting difference in the community.
- Benefits: Competitive salary, supportive environment, and the chance to shape local government services.
- Why this job: Be at the forefront of transforming customer experience and driving productivity in local government.
- Qualifications: Proven leadership experience in technology and customer service transformation.
- Other info: Join a dynamic team focused on modernising and enhancing public services.
The predicted salary is between 43200 - 72000 £ per year.
Oxfordshire County Council are seeking an experienced director to lead strategic and sustainable change, driving the adoption of cutting-edge technologies and embedding smarter ways of working that transform how services are delivered. We do not settle for the status quo. We are united by a clear purpose: to make a difference that endures. Here, you will find the scale, ambition, and support to deliver bold, innovative solutions—raising the bar for digital accessibility, delivering excellence in customer experience, and driving productivity in service delivery.
If you’re ambitious to get us to where we need to be in preparation for Local Government Reform and Devolution—modern, resilient, and truly customer centred—then we look forward to hearing from you. Applications close 9am Monday 9 February.
To apply please click the Apply Now link below.
Director of Technology & Customer Experience in Oxford employer: Connected Local Government
Contact Detail:
Connected Local Government Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Technology & Customer Experience in Oxford
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those connected to Oxfordshire County Council. A friendly chat can open doors and give you insights that might just set you apart from the competition.
✨Tip Number 2
Prepare for the interview by researching the latest trends in technology and customer experience. We want to see how you can drive change, so come armed with ideas on how to embed smarter ways of working!
✨Tip Number 3
Showcase your passion for making a difference! During interviews, share examples of how you've previously transformed services or improved customer experiences. We love hearing about bold, innovative solutions!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we’re always looking for ambitious candidates ready to help us raise the bar!
We think you need these skills to ace Director of Technology & Customer Experience in Oxford
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for driving change and innovation. Share specific examples of how you've embraced new technologies or improved customer experiences in your previous roles.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience. We want to see how your skills align with our mission to transform services and enhance digital accessibility.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to convey your ideas, as we appreciate direct communication that gets straight to the heart of your achievements.
Follow the Instructions: Don’t forget to apply through our website! Make sure you follow all the application guidelines provided. We’re excited to hear from you, so let’s make it easy for us to find your application.
How to prepare for a job interview at Connected Local Government
✨Know Your Tech Inside Out
As a Director of Technology & Customer Experience, you’ll need to showcase your expertise in cutting-edge technologies. Brush up on the latest trends and tools relevant to local government reform and digital accessibility. Be ready to discuss how you've successfully implemented these technologies in previous roles.
✨Demonstrate Strategic Thinking
Prepare to articulate your vision for driving sustainable change. Think about specific examples where you've led strategic initiatives that transformed service delivery. Highlight your ability to think long-term while being adaptable to immediate challenges.
✨Emphasise Customer-Centric Solutions
Since the role focuses on enhancing customer experience, come prepared with examples of how you've put customers at the heart of your strategies. Discuss any innovative solutions you've implemented that improved service delivery and customer satisfaction.
✨Show Your Leadership Style
The council is looking for someone who can lead and inspire teams. Be ready to share your leadership philosophy and how you've motivated teams to embrace change. Use anecdotes that illustrate your ability to foster collaboration and drive productivity.
