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For Companies At a Glance
- Tasks: Support children and vulnerable adults on their journeys, ensuring safety and welfare.
- Company: Join the Westmorland and Furness Council's dedicated transport team.
- Benefits: Enjoy a competitive pension, enhanced leave, and various perks.
- Why this job: Make a real difference in people's lives every day.
- Qualifications: Caring individuals with good communication skills; experience is a plus but not essential.
- Other info: Flexible term-time hours with opportunities for additional work.
The predicted salary is between 13 - 16 ÂŁ per hour.
CTOT is the Council’s “in‑house” Transport Service. The team delivers home to school transport for mainstream and SEND pupils, and home to daycentre/training for adults with learning disabilities, across Westmorland and Furness Council. As a Passenger Assistant, you’ll play a vital role in supporting children with Special Educational Needs and Disabilities (SEND) and vulnerable adults on their journeys to school, college, or training. You will ensure the safety and welfare of passengers from pick‑up to drop‑off, assist with boarding and alighting, and support the driver when needed. You’ll communicate effectively with parents, guardians, drivers, and schools, maintain accurate records, and follow risk assessments to keep everyone safe. Join our dedicated team and make a real difference every day.
Who we are looking for…
We’re looking for caring, confident individuals who can remain calm in challenging situations, think on their feet, and be active and supportive throughout the journey. Good record keeping is desirable. You should be able to follow instructions and work as part of a team. You must be willing to undertake safeguarding and health & safety training (provided) and hold an enhanced DBS clearance. Experience working with children or vulnerable adults is desirable but not essential—full training will be provided.
Working hours
- Term‑time only, Monday to Friday
- Split shifts: approx. 07:30–09:30 and 14:30–16:30
- Flexible options available, including mornings or afternoons (job‑share basis)
- Opportunities for additional work outside term time on adult transport
What can we offer you!
Working at Westmorland and Furness Council you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave allowance and other various perks and discounts schemes.
Would you like to find out more? For further information about this role, such as responsibilities and essential criteria please view the below attachments:
To apply please click the Apply Now link below.
Passenger Assistant -WMF2642e in Kendal employer: Connected Local Government
Contact Detail:
Connected Local Government Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Passenger Assistant -WMF2642e in Kendal
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the responsibilities of a Passenger Assistant, especially how you’ll support children and vulnerable adults. This will help you speak confidently about your fit for the job during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees at Westmorland and Furness Council. They can give you insider tips on what it’s really like working there and might even put in a good word for you!
✨Tip Number 3
Practice your communication skills! Since you'll be interacting with parents, guardians, and drivers, being able to communicate clearly and effectively is key. Try role-playing scenarios with friends to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the info you need about the role and benefits right there. So, get clicking!
We think you need these skills to ace Passenger Assistant -WMF2642e in Kendal
Some tips for your application 🫡
Show Your Caring Side: When writing your application, let us see your caring nature shine through! Share any experiences you have that demonstrate your ability to support children or vulnerable adults, as this is key for the Passenger Assistant role.
Be Clear and Concise: We love a straightforward application! Make sure to keep your language clear and to the point. Highlight your relevant skills and experiences without going off on a tangent—this helps us see why you’d be a great fit.
Tailor Your Application: Don’t just send a generic application our way! Take a moment to tailor your responses to the specific requirements of the Passenger Assistant role. Mention how your skills align with the responsibilities outlined in the job description.
Check Your Details: Before hitting that 'Apply Now' button, double-check your application for any typos or errors. We want to see your attention to detail, so make sure everything is spot on before you submit it through our website!
How to prepare for a job interview at Connected Local Government
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Passenger Assistant. Familiarise yourself with the needs of children with Special Educational Needs and Disabilities (SEND) and how to support vulnerable adults. This will show that you're genuinely interested in the role and ready to make a difference.
✨Showcase Your Communication Skills
Effective communication is key in this role. Be prepared to discuss how you would interact with parents, guardians, and drivers. Think of examples from your past experiences where you successfully communicated in challenging situations, as this will demonstrate your ability to remain calm and supportive.
✨Highlight Teamwork Experience
As a Passenger Assistant, you'll be part of a team. Share specific instances where you've worked collaboratively with others, especially in high-pressure environments. This will illustrate your ability to follow instructions and contribute positively to the team dynamic.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle various scenarios, such as dealing with a distressed child or ensuring safety during transport. Practise your responses to these types of questions, focusing on your problem-solving skills and ability to think on your feet.
