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- Tasks: Support residents in finding housing solutions and assist with homelessness assessments.
- Company: Middlesbrough Council, dedicated to improving lives and community support.
- Benefits: Flexible working options, professional development, and a welcoming team environment.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience in social services and a passion for helping others.
- Other info: Fixed term role until March 2027 with great career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
We have an exciting role on offer within our Access & Safeguarding service as a Housing Solutions Officer. At Middlesbrough, we truly live our values and incorporate them into everything we do. We are passionate about improving the lives of our residents, focused on achieving best outcomes and creative in the way we work with customers, ensuring they get the best support available.
This is an exciting time for Middlesbrough as we develop ACT (Accessing Change Together) which integrates council staff and partner organisations and provides a range of support and interventions in relation to service users who need support with Housing Support and Homelessness, Domestic Abuse and Substance misuse. ACT (Accessing Change Together) is an integrated service, which means that lots of support services are working together and using a shared case load management system. This will make it easier for service users to get access to services they need so they receive the right support and easier for council staff and partner organisations to work together and share information to improve outcomes for service users.
Working in collaboration with other services including Adult & Children’s Social Care and Public Health, to develop consistent pathways and effective processes. We currently have a fixed term contract opportunity which has become available within ACT (Accessing Change Together) in the Housing Solutions Team. This post will work alongside the Housing Solutions Rough Sleeper Officers. The post holder will carry out homelessness assessments in line with the Homelessness Reduction Act 2017 and the Domestic Abuse Act 2021 in relation to supporting service users and make all necessary statutory decisions throughout the application process, assess the needs of the service user and formulate a personal housing plan.
Responsibilities
- The post holder will be responsible for completing early morning sweeps, attending rough sleeper drop-ins, arranging temporary accommodation, making referrals to supported accommodation services, and assisting service users to obtain accommodation in the private and social sectors where necessary.
- Support service users through the application process by making necessary statutory decisions in line with relevant Acts and by formulating a personal housing plan from assessed needs.
- Collaborate with other services to develop consistent pathways and effective processes and work alongside the Housing Solutions Rough Sleeper Officers.
Requirements and qualities
- Experience of working effectively with a range of services and the skills, passion, and resilience to work creatively with service users.
There will be development opportunities alongside flexible working with the option of a blended working environment (home and office where appropriate). New staff joining Middlesbrough can expect a warm welcome from the teams, our Director and Chief Executive and full induction process.
Please note, this is a fixed term vacancy until 31st March 2027.
How to apply
If this is you, this may be the opportunity you are looking for! If you would like to talk through this opportunity further, please contact Joanne West on 01642 726547. To apply please click the Apply Now link below.
Housing Solutions Officer employer: Connected Local Government
Contact Detail:
Connected Local Government Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Solutions Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those connected to Middlesbrough. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the unexpected! Brush up on your knowledge of the Homelessness Reduction Act and Domestic Abuse Act. Being able to discuss these topics confidently will show you're serious about the role and ready to make an impact.
✨Tip Number 3
Show your passion! When you get the chance to speak with someone from the team, let them know why you care about improving lives and how you can contribute to the Accessing Change Together initiative.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen and know where to find the opportunities!
We think you need these skills to ace Housing Solutions Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Housing Solutions Officer role. We want to see how you can contribute to our mission of improving lives in Middlesbrough!
Show Your Passion: Let your enthusiasm for helping service users shine through in your application. We’re all about creativity and collaboration, so share any relevant experiences that demonstrate your commitment to making a difference.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This will help us understand your qualifications quickly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need to make your application as strong as possible.
How to prepare for a job interview at Connected Local Government
✨Know Your Legislation
Familiarise yourself with the Homelessness Reduction Act 2017 and the Domestic Abuse Act 2021. Being able to discuss these laws confidently will show that you understand the framework within which the Housing Solutions Officer operates.
✨Showcase Your Collaborative Skills
Prepare examples of how you've worked effectively with other services in the past. Highlighting your ability to collaborate and develop consistent pathways will resonate well with the interviewers, as teamwork is crucial in this role.
✨Demonstrate Your Passion for Service Users
Be ready to share stories that illustrate your commitment to improving the lives of residents. Discussing specific instances where you've creatively supported service users will help convey your passion and resilience.
✨Ask Insightful Questions
Prepare thoughtful questions about the ACT (Accessing Change Together) initiative and how the Housing Solutions Team collaborates with other services. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
