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For Companies At a Glance
- Tasks: Manage properties, support tenancies, and engage with the community.
- Company: Join a dedicated Housing Management Team making a difference locally.
- Benefits: 30 days annual leave, hybrid working, and access to a pension scheme.
- Why this job: Make a positive impact in your community while developing your career.
- Qualifications: Experience in social housing and strong communication skills required.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 28800 - 48000 £ per year.
We are looking for two experienced Housing Officers to join our Housing Management Team, who provide an excellent tenancy and estate management service to our local community. As a Housing Officer, you will manage a local patch of properties in the Ashfield district. You will deal with all aspects of tenancy and estate management including providing advice and support to sustain tenancies, working in partnership with stakeholders, and taking enforcement action when necessary.
Responsibilities
- The role involves mainly working out on our estates in the district, visiting customers in their own home, and establishing good relationships across the community.
- You will be responsible for managing a varied caseload, as well as the preparation of legal documentation and attendance at Court.
- You must be organised and able to manage and prioritise a diverse workload with competing demands, be flexible to respond to unplanned situations and possess the problem-solving skills needed to deal with issues at pace and with accuracy.
Requirements
- Experience of working in social housing (Council/Housing Association/Registered Social Housing) in a similar role.
- Up-to-date knowledge of housing practice and current social housing issues.
- Experience of working with the public and liaising with a range of stakeholders (voluntary/statutory and partner agencies).
- The ability to remain calm under pressure and to manage challenging situations.
- Experience of working within a team and proactively work towards joint targets.
- Excellent communication skills at all levels, excellent IT Skills and be proficient in professional letter writing.
Benefits
- This is a challenging but rewarding role that gives you an opportunity to work with a great team and positively impact the local community.
- 30 days’ annual leave (rising to 35 after 5 years’ service) + bank holidays.
- Access to the Local Government Pension Scheme.
- Hybrid working.
How to apply
To apply, please use the online form to submit a CV and a separate supporting statement (maximum 3 pages). Please ensure you demonstrate clearly how you meet the 6 requirements outlined above in your CV and separate supporting document. Applications will not be accepted without a supporting statement. Previous applicants need not apply. To apply please click the Apply Now link below.
Housing Officer employer: Connected Local Government
Contact Detail:
Connected Local Government Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Get to know the company and its values before your interview. This will help you tailor your responses and show that you're genuinely interested in being part of their team. Plus, it gives you a chance to ask insightful questions!
✨Tip Number 2
Practice your communication skills! As a Housing Officer, you'll need to interact with various stakeholders. Role-play common scenarios with a friend or family member to build your confidence and refine your approach.
✨Tip Number 3
Be ready to showcase your problem-solving skills during the interview. Think of examples from your past experience where you successfully managed challenging situations, especially in social housing contexts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your experience in social housing clearly in your CV. We want to see how your background aligns with the role of a Housing Officer, so don’t hold back on those relevant details!
Tailor Your Supporting Statement: Your supporting statement is your chance to shine! Use it to directly address the six requirements mentioned in the job description. We’re looking for specific examples that demonstrate your skills and experience.
Keep It Professional: When writing your CV and supporting statement, keep the tone professional but approachable. We appreciate clear communication, so make sure your writing is concise and free of jargon.
Apply Through Our Website: Don’t forget to apply through our website using the online form! It’s the easiest way for us to receive your application, and we can’t wait to see what you bring to the table.
How to prepare for a job interview at Connected Local Government
✨Know Your Stuff
Make sure you brush up on your knowledge of social housing practices and current issues. Familiarise yourself with the specific challenges faced in the Ashfield district, as this will show your commitment and understanding of the role.
✨Showcase Your Experience
Prepare examples from your past roles that highlight your experience in tenancy and estate management. Be ready to discuss how you've successfully managed a caseload, dealt with challenging situations, and worked with various stakeholders.
✨Demonstrate Your Communication Skills
Since excellent communication is key for a Housing Officer, practice articulating your thoughts clearly. You might even want to prepare a few professional letter writing samples to showcase your proficiency during the interview.
✨Stay Calm Under Pressure
Think of scenarios where you had to remain calm and solve problems quickly. Share these experiences during the interview to illustrate your ability to handle unplanned situations effectively, which is crucial for this role.
