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- Tasks: Lead the development of digital products and shape product strategy from start to finish.
- Company: Join North Yorkshire Council, a forward-thinking team focused on digital transformation.
- Benefits: Enjoy shopping discounts, flexible working, health support, and a great pension scheme.
- Why this job: Make a real impact in digital product management while mentoring and inspiring others.
- Qualifications: Strong experience in digital product management and Agile frameworks required.
- Other info: Collaborative environment with opportunities for professional growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Do you have experience in product management and are looking to build your expertise? Would you like to be a key part of a forward-thinking team and are ready to take them on a product journey from start to finish? We may have the role for you!
In a nutshell, you will play a key role in shaping product strategy, creating and iterating product roadmaps and backlogs, and communicating progress and outcomes to stakeholders at all levels. As part of the wider transformation leadership community, you will also coach and mentor colleagues, contributing to the development of digital and product management capability across the organisation.
Key Responsibilities Include:
- Leading the development and delivery of digital products aligned to the Council’s strategic objectives.
- Managing multiple digital products or a single highly complex, high-risk or sensitive product.
- Owning and maintaining technical roadmaps, ensuring modern delivery practices including Agile, user-centred design, product management and DevOps.
- Acting as an escalation point for major operational issues, championing best practice ways of working.
- Providing clear leadership, direction and performance management for staff in product teams.
- Inspiring, motivating and supporting colleagues to achieve objectives and continually improve performance.
- Building effective working relationships with partner organisations on digital product development.
- Promoting inter-agency working and co-design of digital services.
- Sharing information clearly and ensuring partners remain informed of plans, progress and outcomes.
- Negotiating with external suppliers and agencies to deliver best value for the Council.
- Working closely with both internal and external stakeholders.
- Preparing and presenting clear, evidence-based reports, plans and updates, commissioning user research, customer insight and analytics to ensure products start with genuine user needs.
About You:
You will bring strong digital product leadership experience, with the confidence to operate in complex environments and influence across organisational boundaries. Key attributes you can bring are:
- Excellent understanding of digital product management, user-centred design and UX/UI principles.
- Strong knowledge of Agile frameworks and delivery practices.
- Experience of requirements elicitation and UX techniques (e.g. user research, user stories, customer journey mapping).
- Proven experience planning and delivering work in a project or product environment.
- Ability to work effectively with a wide range of stakeholders.
- Understanding of change management theory and organisational development.
- Good functional understanding of technologies supporting digital transformation (e.g. CRM, business intelligence, digital services).
- Experience of budget awareness and operational decision-making.
- Some knowledge/experience in public services—ideally from a similar organisation to NYC.
Why work for us?
As a North Yorkshire Council employee, you will have access to some great benefits via our everybody benefits scheme such as shopping discounts, home technology and green car salary sacrifice schemes, financial wellbeing and health assured and our employee assistance programme to assist with your health and wellbeing. You will also have access to a favourable local government pension scheme and flexible working options.
Contact: For more information about our role please contact Anne Louise Arkle.
To apply: To apply please click the Apply Now link below.
Senior Service Product Manager in Harrogate employer: Connected Local Government
Contact Detail:
Connected Local Government Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Product Manager in Harrogate
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We can’t stress enough how important it is to build relationships that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its products thoroughly. Understand their mission and values, and think about how your experience aligns with their goals. We want you to shine when you get that interview call!
✨Tip Number 3
Showcase your skills through a portfolio or case studies. If you’ve led product management projects, share your successes and the impact you made. We believe that demonstrating your expertise can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and genuinely interested in joining our team.
We think you need these skills to ace Senior Service Product Manager in Harrogate
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in product management. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you've led digital products or improved processes. We love seeing quantifiable results that demonstrate your impact!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us see your communication skills right away.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team!
How to prepare for a job interview at Connected Local Government
✨Know Your Product Management Inside Out
Make sure you brush up on your product management knowledge, especially around Agile frameworks and user-centred design. Be ready to discuss how you've applied these principles in past roles, as this will show your depth of understanding and experience.
✨Prepare for Stakeholder Scenarios
Think about examples where you've successfully managed relationships with various stakeholders. Prepare to share specific instances where you negotiated with external suppliers or collaborated with partner organisations, as this will demonstrate your ability to build effective working relationships.
✨Showcase Your Leadership Skills
Since the role involves coaching and mentoring, be prepared to talk about your leadership style. Share examples of how you've inspired and motivated teams in the past, and how you plan to contribute to the development of digital and product management capabilities.
✨Bring Evidence-Based Insights
Familiarise yourself with the importance of user research and analytics in product development. Be ready to discuss how you've used customer insights to shape product strategies and ensure that products meet genuine user needs.
