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- Tasks: Lead housing services, ensuring high-quality tenant experiences and effective community management.
- Company: Dynamic council in Reading focused on building homes and communities.
- Benefits: Competitive salary, impactful role, and the chance to shape community living.
- Other info: Opportunity for significant career growth and influence in a vibrant environment.
- Why this job: Make a real difference in residents' lives while leading a passionate team.
- Qualifications: Senior experience in housing or community settings with strong leadership skills.
The predicted salary is between 36000 - 60000 £ per year.
There’s a lot going on in Reading. An ambitious programme of new council homes is already underway. But it’s not just about building new homes. We’re building communities, greater capacity in the system, durable strategic partnerships and most importantly, trust with our residents. And for those who can provide leadership across such a vibrant and varied portfolio, we’re a place where reputations are built.
With housing stock of around 7,000 properties, our Housing Landlord Services is a highly visible, customer facing function that is vital to ensuring our communities are safe, well-managed, and that our tenants can be proud of where they live. This role’s remit includes Housing Management, Repairs & Property Services and Quality Assurance and will have overall responsibility for our tenants’ experience.
As Director, you will ensure we deliver a timely and high-quality service that achieves value for money through a ‘right first time’ approach. A planned approach to asset management and maintenance will be key in achieving our decent homes targets and in creating attractive, safe and well‑maintained public realm spaces that residents can be proud of.
Tenant participation will be front and centre of your approach – creating an environment where our customers’ voice and priorities inform and direct how we allocate our resources, ensuring we focus on what matters most to them. Our in‑house delivery model means that highly effective leadership and performance management skills will be vital to success in the role.
The ability to engage with the workforce and affect change is essential as we adapt our approach to the new regulatory environment, with an ever-sharper focus on compliance. It’s a role that comes with considerable political attention, and the ability to advise and assure at all levels, while carefully managing operational expectations and retaining a focus on agreed strategic priorities will be key.
We expect that you will already be operating in a senior role in a relevant housing or community setting and have a proven ability to manage resources effectively within a regulated housing environment. Committed to delivering a first‑class tenant experience, you will be resilient and tenacious in pursuit of continuous improvement, building on the good practice already in place and the expertise of a very capable team.
To find out more or contact Steve Guest at Solace in Business on 020 7976 3311 for a confidential discussion. Closing date: 9th March.
Director for Housing Landlord Services employer: Connected Local Government
Contact Detail:
Connected Local Government Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director for Housing Landlord Services
✨Tip Number 1
Network like a pro! Get out there and connect with people in the housing sector. Attend local events, join relevant online forums, and don’t be shy about reaching out to professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and its community initiatives. Understand their values and how they engage with tenants. This will help you tailor your responses and show that you’re genuinely interested in making a positive impact in the role.
✨Tip Number 3
Practice your leadership stories! Think of examples where you've successfully managed teams or improved tenant experiences. Be ready to share these during interviews to demonstrate your capability in leading a vibrant housing service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to building communities in Reading.
We think you need these skills to ace Director for Housing Landlord Services
Some tips for your application 🫡
Show Your Passion for Community Building: When writing your application, let your enthusiasm for building communities shine through. We want to see how you can contribute to creating safe and well-managed spaces for our residents. Share examples of how you've engaged with communities in the past!
Highlight Your Leadership Skills: As a Director, strong leadership is key. Make sure to showcase your experience in managing teams and driving performance. We’re looking for someone who can inspire others and lead by example, so don’t hold back on those success stories!
Focus on Tenant Experience: Our tenants are at the heart of what we do. In your application, emphasise your commitment to delivering a first-class tenant experience. Share any initiatives you've led that improved tenant satisfaction or engagement – we love hearing about innovative ideas!
Be Clear and Concise: While we appreciate creativity, clarity is crucial in your written application. Make sure your points are easy to understand and directly address the job requirements. A well-structured application will help us see your potential right away!
How to prepare for a job interview at Connected Local Government
✨Know Your Community
Before the interview, take some time to research Reading and its housing landscape. Understand the current challenges and opportunities within the community. This will help you demonstrate your commitment to building trust with residents and your ability to lead in a vibrant environment.
✨Showcase Leadership Skills
Prepare examples of how you've effectively led teams in previous roles, especially in housing or community settings. Highlight your experience in performance management and how you've engaged with staff to drive change. This will show that you have the necessary skills to manage resources effectively and ensure a high-quality tenant experience.
✨Emphasise Tenant Participation
Be ready to discuss your approach to tenant participation and how you’ve previously involved residents in decision-making processes. Share specific strategies you've implemented to ensure their voices are heard and priorities are met, as this is crucial for the role.
✨Prepare for Political Sensitivity
Given the political attention surrounding this role, think about how you would navigate complex stakeholder relationships. Prepare to discuss how you've managed operational expectations while aligning with strategic priorities in past positions, showcasing your ability to advise at all levels.