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- Tasks: Engage with the community while ensuring parking and traffic regulations are followed.
- Company: Join North East Lincolnshire Council, a supportive team dedicated to community safety.
- Benefits: Gain valuable experience, training opportunities, and a chance to make a real impact.
- Why this job: Enjoy an active role outdoors, meeting new people every day.
- Qualifications: Strong communication skills and a willingness to learn; experience is a plus.
- Other info: Walk 6-12 miles per shift and enjoy flexible working hours.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Do you love being out and about, rain or shine? Fancy a role where you’re not stuck behind a desk and every day brings something new? If you’ve got a keen eye, a calm approach, and a strive for keeping things fair — we want you on our team!
As a Civil Enforcement Officer (CEO) you will be part of a dedicated team contributing towards the management of North East Lincolnshire’s highway network by ensuring that highway users comply with parking and traffic regulations. It’s a hands-on role, where you will be involved in community engagement and enforcement, making the local area a great safe place to work and live.
Your day begins with a briefing and equipment check before heading out to patrol designated areas across the borough. As you move through streets, car parks, and residential zones, you’ll be:
- Monitoring parking compliance, ensuring vehicles are parked legally and safely.
- Issuing penalty charge notices where necessary, always in line with current legislation and local policy.
- Inspecting parking meters and pay-and-display machines, reporting any faults to keep systems running smoothly.
- Recording evidence and maintaining accurate documentation, using handheld devices to log incidents and actions.
Throughout your shift, you’ll also:
- Check signage, road markings, and car park conditions, reporting any vandalism or maintenance needs.
- Help keep areas tidy by removing litter or clearing snow and gritting walkways when required.
- Assist members of the public, offering directions and local information with a friendly and helpful attitude.
- Report abandoned vehicles and other issues, helping to keep the community safe and well-managed.
We’re looking for someone who thrives in public-facing roles and ideally has experience in a similar environment. If you’re familiar with relevant legislation—like the Traffic Management Act 2004—that’s a bonus, but don’t worry if not; full training will be provided. You’ll need to be a confident communicator, both verbally and in writing, as you’ll be liaising with a range of stakeholders across the community to help deliver practical, people-focused solutions. We’re seeking someone who’s comfortable working independently and as part of a team.
When issuing notices to vehicles that breach parking regulations, you’ll use a handheld device to gather evidence, including written notes and photographs. Basic computer skills are essential to maintain accurate records. Did you know Civil Enforcement Officers can walk between 6 to 12 miles per shift? So you’ll definitely hit your step count. You’ll also need to be available to work weekends, evenings, and bank holidays as part of a rota. You will also be given an opportunity to complete relevant qualifications, to ensure you have the necessary training, guidance and support required for the role.
Why join us? Because this isn’t just a job—it’s a chance to be part of something bigger. At North East Lincolnshire Council, you’ll join a supportive team that’s committed to protecting the community. You’ll be supported to grow, contribute meaningfully, and make a real impact every day. If you’re looking for a role where your work matters and your development is valued, this is the place to be.
For more information, please refer to the attached guidance and role profile. If you would like an informal discussion, please contact Dee Hitter. Email: Dee.Hitter@nelincs.gov.uk
Key Dates Advert closing date: 01 March 2026
Civil Enforcement Officer employer: Connected Local Government
Contact Detail:
Connected Local Government Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civil Enforcement Officer
✨Tip Number 1
Get out there and network! Attend local events or community meetings where you can meet people in the industry. It’s all about making connections, so don’t be shy—introduce yourself and chat about your interest in becoming a Civil Enforcement Officer.
✨Tip Number 2
Practice your communication skills! Since this role involves interacting with the public, it’s crucial to be confident and clear when speaking. Try role-playing scenarios with friends or family to get comfortable with how you’d handle different situations on the job.
✨Tip Number 3
Familiarise yourself with local traffic regulations and policies. Knowing the ins and outs of the Traffic Management Act 2004 will give you an edge. We recommend checking out resources online or even visiting your local council’s website for the latest updates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the team. Don’t miss out on the chance to join us in making North East Lincolnshire a better place!
We think you need these skills to ace Civil Enforcement Officer
Some tips for your application 🫡
Show Your Passion for the Role: When writing your application, let us know why you’re excited about being a Civil Enforcement Officer. Share your love for being out and about, and how you enjoy engaging with the community. This will help us see your enthusiasm for the role!
Highlight Relevant Experience: If you've got experience in public-facing roles or any knowledge of traffic regulations, make sure to mention it! Even if you haven't worked as a CEO before, any related experience can show us you're ready to take on this hands-on role.
Be Clear and Concise: We appreciate straightforward communication, so keep your application clear and to the point. Use bullet points if necessary to highlight your skills and experiences, making it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Connected Local Government
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Civil Enforcement Officer. Familiarise yourself with parking regulations and community engagement practices. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this role involves a lot of public interaction, be prepared to demonstrate your communication skills. Think of examples where you've successfully dealt with the public or resolved conflicts. A calm and friendly approach is key, so let that shine through in your responses.
✨Dress for the Job
Even though this is an outdoor role, first impressions matter! Dress smartly and appropriately for the interview. It shows respect for the interviewers and indicates that you take the opportunity seriously. Plus, it sets a positive tone for the conversation.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This could be about team dynamics, training opportunities, or how success is measured in the role. It shows that you're engaged and thinking about how you can contribute to the team.
