At a Glance
- Tasks: Support Community Care Managers in delivering top-notch service and maintaining quality standards.
- Company: Join Connected Health, a leader in transforming homecare across Northern Ireland and Ireland.
- Benefits: Enjoy a £200 sign-on bonus, free uniform, and discounts at local businesses.
- Other info: Dynamic role with opportunities for ongoing training and professional development.
- Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
- Qualifications: 1 year of admin experience, GCSEs in English and Maths, and a passion for teamwork.
The predicted salary is between 22000 - 26000 € per year.
About the role
Working within the coordination department, the Administrator supports the Community Care Managers and Service Managers in overseeing service quality, achieving company objectives, and maintaining compliance with the Quality Assurance Policy. This role involves collaboration with various stakeholders, including Community Care Managers, Local Authorities, Service Users, next of kin, healthcare professionals, and training to enhance service delivery and development.
Why Choose Connected Health
- Sign On Bonus: Receive a £200 bonus
- Recognition & Rewards: Employee of the Month, Quarter, and Year awards
- Refer a Friend: Earn £200 for successful referrals
- Career Growth: Ongoing training and professional development opportunities
- Extra Benefits: Free Access NI, Free uniform, Cycle to Work scheme, Bluelight Card, wellbeing package, and local business discounts
Roles and Responsibilities:
- Responsible for sourcing and implementing new packages, with a knowledge of all capacity for both clients and staff in the area
- Working closely with all brokerages and Care Managers within the Local Authorities to establish a good working relationship
- Creation and maintenance of accurate staff rotas, ensure continuity of care
- Compiling reports for invoicing, payroll and management
- Set up new clients on IT system, uploading package details before the first call takes place, prepare folders for client homes. All new packages must be on the system by the end of business day
- Maintain all client activity on IT system
- To be conversant with the Care Standards Act 2008 for Domiciliary Care Regulations (National Minimum Standards) and legislation governing the service and other regulations concerning the provision of both domiciliary care and residential care services
- To be aware of the Quality Assurance Policy of the Company in the provision of a quality service to the Service Users
- To represent the Company in a professional manner at all times, on the telephone, face to face or in written communication
- To ensure that telephones are answered promptly and people are spoken to in a polite and respectful manner
- To maintain confidentiality at all times and carry out the Company’s Confidentiality Policy
- To report to the Coordination Manager any issues regarding the safeguarding of clients
- To ensure the continuous improvement of service delivery
- To participate in companywide projects
- To carry out any other tasks required by the company
- Key holder duties involved
Who we are looking for:
- 1 year recent administrative experience.
- Experience working within the Care Industry
- Computer literate. Including MS Office
- Must have English and Maths GCSE, Grade C or above
- Fast Learner | Self starter | Entrepreneurial spirit
- Written and verbal - strong telephone skills
- Teamwork and relationship management
- Excellent organisational and planning skills
Desirable criteria
- Previous experience of rostering a team
- Understanding of legislation concerned with care provision.
About Us
At Connected Health, we don't just offer a job, we offer careers that are at the forefront of transforming the way homecare is delivered across Northern Ireland and Ireland. We recognise that the individuals we employ are pivotal to driving this transformation within the sector. That's why, at Connected Health, our mission is unwavering: to continually attract, recruit, and develop the finest homecare team. Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcome applications for all job roles from members of all communities.
Administrator in Lisburn employer: Connected Health
At Connected Health, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee growth and development. With benefits such as a sign-on bonus, ongoing training opportunities, and a range of rewards for outstanding performance, our team members are empowered to thrive in their roles while making a meaningful impact in the community. Located in Northern Ireland, we foster a collaborative environment where every employee's contribution is valued, ensuring a fulfilling career in the homecare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Lisburn
✨Tip Number 1
Network like a pro! Reach out to people in the care industry, especially those already working at Connected Health. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of the Care Standards Act 2008. Show us you’re serious about compliance and quality service delivery – it’ll definitely impress the hiring managers!
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with various stakeholders, being articulate and confident will help you stand out. Try mock interviews with friends or family to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you might just snag that £200 sign-on bonus if you land the job!
We think you need these skills to ace Administrator in Lisburn
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Administrator role. Highlight your relevant experience in administration and the care industry, and don’t forget to mention any specific skills that match the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit. Keep it concise but engaging!
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use examples from your past experiences to show how you’ve successfully managed tasks similar to those mentioned in the job description.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s quick and easy, and ensures your application gets to us directly!
How to prepare for a job interview at Connected Health
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Administrator role and its responsibilities. Familiarise yourself with the Care Standards Act 2008 and the Quality Assurance Policy, as these are crucial for the position. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
As an Administrator, you'll need excellent organisational and planning skills. Prepare examples from your past experience where you've successfully managed tasks, created rotas, or compiled reports. Highlighting these experiences will demonstrate your capability to handle the responsibilities of the job effectively.
✨Emphasise Teamwork and Communication
This role involves collaboration with various stakeholders, so be ready to discuss your teamwork and communication skills. Share specific instances where you've worked closely with others, whether it's care managers or local authorities, and how you maintained professionalism in all communications.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and how they measure success in the Administrator role. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.
