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For Companies At a Glance
- Tasks: Lead and inspire care teams to deliver top-notch, person-centred care in the community.
- Company: Connected Health, a leader in transforming homecare across Northern Ireland.
- Benefits: Up to £2000 bonus, career growth, free uniform, and local discounts.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: 3+ years in domiciliary care and experience leading a team.
- Other info: Join a diverse team committed to equality and inclusion in the workplace.
The predicted salary is between 36000 - 60000 £ per year.
About the Role: Are you passionate about domiciliary care and ready to step into a leadership role? As a Community Care Manager, you will play a vital role in delivering high-quality, person-centred care across the community. You will lead with compassion, support and develop care teams, and ensure excellent outcomes for our service users. This role involves working across the Belfast and South Eastern Trusts, providing leadership across multiple localities. You will collaborate closely with fellow Community Care Managers, a Quality Liaison Officer, and Senior Management to review care packages, implement changes, and maintain high standards of care. As a Multi-Area Community Care Manager, you will support service growth, oversee new care packages, and provide operational support where needed.
Key responsibilities and duties:
- Maintain a solid relationship with the coordinator working together on development and growth in the assigned area.
- Work towards business growth targets and KPIs.
- Accountable for the provision of on-call telephone services in your area Monday to Sunday ensuring effective management.
- Responsible for direct line management of area specific Care Team, including management of weekly workload, annual leave, staff sickness, staff supervisions and spot checks, team meetings, staff appraisals and disciplinaries.
- Follow internal company process and procedure, liaising with the Finance and HR Team.
- Ensure regular communication on a team and individual basis.
- Manage the 12-week induction of new starters for designated area as well as supervision and appraisals.
- Manage and attend Client reviews as required.
- Deal directly with Care Managers and Health Trusts as required.
- Manage the onboarding of new clients.
- Provide emergency care assistant cover as required.
- Efficiently and effectively report safeguarding/client issues to direct Line Manager when required.
- Communicate and participate effectively with the Quality and Compliance team regarding NISCC and Incident Management.
- Ensure quality of service provision and liaise with the Quality Monitoring Officer as required.
- Accountable for the quality and maintenance of Client care folders on a monthly basis.
- Assist with the personal development of the staff within the Care Team and ensure staff issues are dealt with satisfactorily as they arise in an efficient and confidential manner.
Who We Are Looking For:
- 3+ years' experience in domiciliary care.
- Full, valid UK driving licence and appropriate insurance for your vehicle for business purposes.
- Experience leading a team.
- Previous experience creating rotas.
- Using your initiative to make the lives of our service users better.
- Think creatively to solve problems and overcome obstacles.
- Be flexible and able to work in the community to cover sickness if needed.
- Positive & Engaging.
- Ability to build great working relationships.
- Punctual & Reliable.
- Committed to the health and social care career path.
- Excellent at communicating.
- Great at planning and organising their own workload.
About us: At Connected Health, we don't just offer a job - we offer careers that are at the forefront of transforming the way homecare is delivered across Northern Ireland and Ireland. We recognise that the individuals we employ are pivotal to driving this transformation within the sector. That’s why, at Connected Health, our mission is unwavering: to continually attract, recruit, and develop the finest homecare team. Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcomes applications for all job roles from members of all communities.
Community Care Manager employer: Connected Health
Contact Detail:
Connected Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Care Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Community Care Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get involved in local community events related to care. This is a great way to meet potential employers and showcase your passion for domiciliary care. Plus, it shows that you're committed to making a difference in the community!
✨Tip Number 3
Don’t underestimate the power of social media! Follow companies like Connected Health on platforms like LinkedIn and engage with their posts. It’s a fantastic way to stay updated on job openings and show your enthusiasm for the field.
✨Tip Number 4
When you find a role that excites you, apply through our website! Tailor your application to highlight your leadership experience and commitment to high-quality care. We want to see how you can make a positive impact as a Community Care Manager!
We think you need these skills to ace Community Care Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for domiciliary care shine through. We want to see how much you care about making a difference in people's lives and how that aligns with our mission at Connected Health.
Tailor Your Experience: Make sure to highlight your relevant experience in domiciliary care and leadership. We’re looking for specific examples of how you've led teams and improved care outcomes, so don’t hold back on those details!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Connected Health
✨Know Your Care Principles
Make sure you brush up on the key principles of person-centred care. Be ready to discuss how you’ve implemented these in your previous roles, as this will show your passion and understanding of the field.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams. Think about specific situations where you’ve motivated staff or resolved conflicts, as this will demonstrate your capability to manage a care team effectively.
✨Understand the Local Landscape
Familiarise yourself with the Belfast and South Eastern Trusts. Knowing the local community needs and challenges will help you articulate how you can contribute to service growth and quality care.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to care management. Practise your responses to scenarios involving client issues or team dynamics, as this will showcase your problem-solving skills and flexibility.
