Registered Manager - Supported Living in Belfast

Connected Health is seeking an exceptional Registered Manager who is ambitious, compassionate, and highly skilled, with a passion for delivering outstanding care. This is an exciting opportunity to lead, develop, and grow our innovative Supported Living service, Live Connected within a forward-thinking care environment. Connected Health operates across all five Northern Ireland Health Trusts, delivering high-quality care that empowers adults to live independently and confidently in their own homes. We are deeply passionate about transforming the delivery of homecare across Northern Ireland.

To achieve this, we are looking for driven, motivated professionals with an entrepreneurial mindset who want to play a key role in shaping the future of the care sector.

• Sign on Bonus: Receive a £1000 bonus (paid after 3 months)
• Refer a Friend: £200 for successful referrals
• Pension: Pension scheme
• Holidays: 20 days holiday + bank holidays
• Recognition & Rewards: Employee of the Month, Quarter, and Year awards
• Career Growth: Ongoing training and professional development opportunities
• Extra Benefits: Free Access NI, Free uniform, Cycle to Work scheme, Bluelight Card, wellbeing package, and local business discounts

• Hold, or be working towards, an NVQ level 5 qualification in Health & Social Care
• Minimum of three years experience in a health and social care, supported living setting, supporting service users with mental ill health/learning disabilities/complex needs, including at least one year's experience in a supervisory role within supported living
• Experience and knowledge of Supported Living, in a similar role, previously in leading inspections with regulatory bodies and be capable of working closely with the RQIA
• Driver with access to their own car
• Highly determined, driven and ambitious, with the desire to make a real difference and assist in the growth of the business
• Excellent communication and interpersonal skills, with the ability to talk passionately about our services and values to potential clients or referral sources
• Advanced computer skills including proficient use of MS Office, the ability to produce reports and strong computer systems knowledge
• Self-motivated and flexible, with a willingness to participate in an on call system for out of office hours
• Extremely well organised, excellent planning and prioritising ability with high attention to detail
• A creative and strategic thinker who is able to embrace, influence and communicate improvements to the Team

• Experience and knowledge of the Domiciliary Care Industry

• Supporting service users towards independence, providing personalised support and working closely with Live Connected partners through multi-disciplinary/agency teams
• Accountable for the Health and Safety of staff and clients; ensuring the Live Connected policies & procedures are always adhered to providing a safe working environment
• Line management of staff, safeguarding all service users and adhering to RQIA compliance
• Passionately promote the aims and values of the Live Connected brand, alongside promoting to generate new enquiries from clients
• Ensuring that the management of each Supported Living Service promotes the needs and choices for clients receiving support
• Work with managers and the training manager to ensure we maintain a workforce who have the necessary skills and experience to meet the needs of people we support in a safe manner
• Support managers in keeping the training matrix under review and develop strategies to ensure we are compliant with training across the organisation
• Conducting regular visits to Live Connected services to ensure that all services consistently meet with compliance standards
• To be aware of Key performance indicators and to accurately record and report statistics to the Director as appropriate
• To ensure efficient and effective administration procedures are in place to comply with Live Connected care policy and regulatory/legislative requirements to include rota planning, the storage and dispensation of medication, etc. and to complete annual reports on the evaluation of the service
• Ad hoc duties to support staff to meet the needs of the business growth

This job description is not an exhaustive list of duties and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager.

About Us: Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcomes applications for all job roles from members of all communities.

*Candidates who are successful at interview will be subject to background checks including, but not limited to, satisfactory references and an enhanced police check.*

Live Connected is an exciting new branch of the Connected Health group. We provide quality care to adults with mental ill health/learning disabilities/complex needs, through supported living. Live Connected aims to promote independence and choice for service users in a safe and effective manner and to empower them in their everyday living, in their own home. In all Connected Living services, the rights of service users are at the centre of care. The organisation seeks to support the individual in exercising these rights.