At a Glance
- Tasks: Support Community Care Managers in enhancing service quality and compliance.
- Company: Connected Health, transforming homecare delivery across Northern Ireland.
- Benefits: Sign-on bonus, employee recognition, career growth, and extra perks.
- Other info: Dynamic environment with ongoing training and a commitment to diversity.
- Why this job: Join a mission-driven team making a real difference in people's lives.
- Qualifications: 1 year admin experience, GCSEs in English and Maths, and strong teamwork skills.
The predicted salary is between 24000 - 28000 € per year.
About the role
Working within the coordination department, the Administrator supports the Community Care Managers and Service Managers in overseeing service quality, achieving company objectives, and maintaining compliance with the Quality Assurance Policy. This role involves collaboration with various stakeholders, including Community Care Managers, Local Authorities, Service Users, next of kin, healthcare professionals, and training to enhance service delivery and development.
Why Choose Connected Health
- Sign On Bonus: Receive a £200 bonus
- Recognition & Rewards: Employee of the Month, Quarter, and Year awards
- Refer a Friend: Earn £200 for successful referrals
- Career Growth: Ongoing training and professional development opportunities
- Extra Benefits: Free Access NI, Free uniform, Cycle to Work scheme, Bluelight Card, wellbeing package, and local business discounts
Roles and Responsibilities:
- Responsible for sourcing and implementing new packages, with a knowledge of all capacity for both clients and staff in the area
- Working closely with all brokerages and Care Managers within the Local Authorities to establish a good working relationship
- Creation and maintenance of accurate staff rotas, ensure continuity of care
- Compiling reports for invoicing, payroll and management
- Set up new clients on IT system, uploading package details before the first call takes place, prepare folders for client homes. All new packages must be on the system by the end of business day
- Maintain all client activity on IT system
- To be conversant with the Care Standards Act 2008 for Domiciliary Care Regulations (National Minimum Standards) and legislation governing the service and other regulations concerning the provision of both domiciliary care and residential care services
- To be aware of the Quality Assurance Policy of the Company in the provision of a quality service to the Service Users
- To represent the Company in a professional manner at all times, on the telephone, face to face or in written communication
- To ensure that telephones are answered promptly and people are spoken to in a polite and respectful manner
- To maintain confidentiality at all times and carry out the Company’s Confidentiality Policy
- To report to the Coordination Manager any issues regarding the safeguarding of clients
- To ensure the continuous improvement of service delivery
- To participate in companywide projects
- To carry out any other tasks required by the company
- Key holder duties involved
Who we are looking for:
- 1 year recent administrative experience.
- Experience working within the Care Industry
- Computer literate. Including MS Office
- Must have English and Maths GCSE, Grade C or above
- Fast Learner | Self starter | Entrepreneurial spirit
- Written and verbal - strong telephone skills
- Teamwork and relationship management
- Excellent organisational and planning skills
Desirable criteria
- Previous experience of rostering a team
- Understanding of legislation concerned with care provision.
About Us
At Connected Health, we don’t just offer a job, we offer careers that are at the forefront of transforming the way homecare is delivered across Northern Ireland and Ireland. We recognise that the individuals we employ are pivotal to driving this transformation within the sector. That’s why, at Connected Health, our mission is unwavering: to continually attract, recruit, and develop the finest homecare team. Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcome applications for all job roles from members of all communities.
Administrator JBLE1_NI in Belfast employer: Connected Health
Connected Health is an exceptional employer that prioritises the growth and well-being of its employees while transforming homecare delivery across Northern Ireland. With a strong focus on professional development, competitive benefits such as a sign-on bonus, and a supportive work culture that values diversity and inclusion, we empower our team to excel in their roles and make a meaningful impact in the community. Join us to be part of a dedicated team that is committed to providing high-quality care and fostering a positive workplace environment.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator JBLE1_NI in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in the care industry, especially those connected to Connected Health. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Familiarise yourself with the Care Standards Act 2008 and the Quality Assurance Policy. Showing that you understand the regulations will impress the hiring team.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on your organisational skills and how you’d handle client care scenarios. This will help you feel more confident when it’s your turn.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be one step closer to joining a team that values your skills and offers great career growth.
We think you need these skills to ace Administrator JBLE1_NI in Belfast
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Administrator role. Highlight your relevant experience in administration and the care industry, and show us how you can support our Community Care Managers effectively.
Showcase Your Skills:We want to see your organisational and planning skills shine through! Include specific examples of how you've managed tasks or projects in the past, especially if they relate to rostering or compliance with regulations.
Be Professional:Remember, first impressions count! Ensure your written communication is clear, polite, and professional. This reflects how you would represent Connected Health in your day-to-day interactions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Connected Health!
How to prepare for a job interview at Connected Health
✨Know Your Stuff
Before the interview, make sure you’re familiar with the Care Standards Act 2008 and the Quality Assurance Policy. Brush up on your knowledge of the care industry and be ready to discuss how you can contribute to service quality and compliance.
✨Showcase Your Organisational Skills
As an Administrator, you'll need excellent organisational skills. Prepare examples from your past experience where you successfully managed schedules or maintained accurate records. This will demonstrate your ability to handle the responsibilities of the role.
✨Practice Your Communication
Since this role involves collaboration with various stakeholders, practice your verbal and written communication skills. Be ready to explain how you would maintain professionalism in all interactions, whether over the phone or face-to-face.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing training opportunities, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
