At a Glance
- Tasks: Lead a compassionate team to deliver exceptional domiciliary care in the community.
- Company: Connected Health, transforming homecare across Northern Ireland.
- Benefits: Up to £2000 KPI bonus, career development, and various employee perks.
- Other info: Join a supportive environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while advancing your leadership skills.
- Qualifications: 3+ years in domiciliary care and experience leading a team.
The predicted salary is between 39000 - 40000 £ per year.
Join Our Team as a Community Care Manager in Ballymena & Antrim. Are you passionate about domiciliary care and ready to take the next step in your leadership journey? As Community Care Manager, you'll play a key role in shaping exceptional care within the community, supporting both our service users and the incredible care teams who deliver life-changing support every day. You'll lead with compassion, empower your team to succeed, and help us continuously improve the way we care.
Why Choose Connected Health
- Bonus: Up to £2000 a year KPI Bonus
- Employee Recognition: Awards for Employee of the Month, Quarter, and Year
- Career Development: Accredited homecare training and leadership opportunities
- Extra Benefits: Pool Car, Free Access NI, Free uniform, Paid shadowing and training, Cycle to Work scheme, Bluelight Card, wellbeing package, and local business discounts
Who We Are Looking For
- 3+ years' experience in domiciliary care
- Full, valid UK driving licence and appropriate insurance for your vehicle business purposes
- Experience Leading a team
- Previous experience creating rota's
- Using your initiative to make the lives of our service users better
- Think creatively to solve problems and overcome obstacles
- Be flexible and able to work in the community to cover sickness if needed
- Positive & Engaging
- Ability to build great working relationships
- Punctual & Reliable
- Committed to the health and social care career path
- Great at planning and organising their own workload
Key responsibilities and duties:
- Maintain a solid relationship with the coordinator working together on development and growth in the assigned area.
- Work towards business growth targets and KPI's.
- Accountable for the provision of on-call telephone services in your area Monday to Sunday ensuring effective management.
- Responsible for direct line management of area specific Care Team, including but not limited to management of weekly workload, annual leave, staff sickness, staff supervisions and spot checks, team meetings, staff appraisals and disciplinaries.
- Follow internal company process and procedure, liaising with the Finance and HR Team.
- Ensure regular communication on a team and individual basis.
- Manage the 12-week induction of new starters for designated area as well as supervision and appraisals.
- Manage and attend Client reviews as required.
- Deal directly with Care Managers and Health Trusts as required.
- Manage the onboarding of new clients.
- Provide emergency care assistant cover as required.
- Efficiently and effectively report safeguarding / client issues to direct Line Manager when required.
- Communicate and participate effectively with the Quality and Compliance team re: NISCC and Incident Management.
- Ensure quality of service provision and liaise with the Quality Monitoring Officer as required.
- Accountable for the quality and maintenance of Client care folders on a monthly basis. Ensuring that all details are up-to-date and of a high standard and ensuring daily records are collected and filed monthly.
- Assist with the personal development of the staff within the Care Team and ensure staff issues are dealt with satisfactorily as they arise in an efficient and confidential manner.
- Undertake any other reasonable duties as required.
About us
At Connected Health, we don't just offer a job - we offer careers that are at the forefront of transforming the way homecare is delivered across Northern Ireland and Ireland. We recognise that the individuals we employ are pivotal to driving this transformation within the sector. That's why, at Connected Health, our mission is unwavering: to continually attract, recruit, and develop the finest homecare team.
Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcome applications for all job roles from members of all communities.
Community Care Manager — Lead Home Care in NI in Ballymena employer: Connected Health
At Connected Health, we pride ourselves on being an exceptional employer dedicated to transforming homecare in Northern Ireland and Ireland. Our supportive work culture fosters personal and professional growth, offering competitive salaries, uncapped commission, and extensive training opportunities. With a commitment to diversity and inclusion, we celebrate our employees' achievements and provide a hybrid working model that promotes work-life balance, making us an ideal choice for those looking to build a meaningful career in recruitment.
StudySmarter Expert Advice🤫
We think this is how you could land Community Care Manager — Lead Home Care in NI in Ballymena
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Connected Health!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Connected Health.
We think you need these skills to ace Community Care Manager — Lead Home Care in NI in Ballymena
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Connected Health. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Connected Health and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Connected Health. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Connected Health's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Connected Health
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Connected Health.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Connected Health will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Connected Health and how you would contribute to adapting HR strategies.
