At a Glance
- Tasks: Lead and support a dedicated care team to ensure clients receive top-notch service.
- Company: Connected Health Group is a leading home care provider in Europe, focused on innovative, tech-driven solutions.
- Benefits: Enjoy a full-time role with opportunities for growth and a supportive work environment.
- Other info: Join a diverse team committed to equality and inclusion in the workplace.
- Why this job: Make a real difference in people's lives while working in a dynamic, technology-focused setting.
- Qualifications: Must have 6 months experience in supported living and a Level 3 qualification in health and social care.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Live Connected provide quality Home Care to adults requiring support in the home to enable them to live independently and with confidence.
With a first-class reputation across Europe, we are recognised as innovators who are willing to change the sector through utilising technology within our care delivery in order to provide the right support services to the client and their loved ones.
We are actively recruiting a leading, highly proficient, ambitious, driven and caring Team Leader who has a willingness to operate within a \'technology focused\' care environment.
Main Duties & Responsibilities
- Provide leadership, management and guidance of the highest standards to support our Care Team, to ensure the Live Connected clients receive the best outcomes in everything we do.
- Achieve the highest levels of compliance with regards to regulations, laws, quality standards & policies.
- Be accountable for the Health and Safety of staff and clients, ensuring Live Connected policies & procedures are followed to provide a safe working environment.
- Promote the aims and values of Live Connected.
- Review and improve operational processes to ensure effective and efficient service delivery via technology.
- Identify and recruit high-quality Support Workers, implement excellent training and maintain high retention ratios.
- Ensure staff training is implemented and the delivery of quality care services is consistently achieved.
- Design scheduling to ensure Support Workers deliver the allocated service; conduct scheduled spot checks and audits and record electronically.
- Maintain and improve Risk Assessments and Care Plans to achieve client outcomes that meet or exceed expectations.
- Operate the business in a paperless manner and embrace technological software and electronic communications.
- Monitor Key Performance Indicators and accurately record and report statistics to the service manager/Head of Service/Director as appropriate.
- Provide ad hoc support to the Operations Team as required due to service expansion.
- Assist and support transition stages of service users, including transitions from hospital to community settings, and develop transition plans with daily reviews to ensure smooth operation.
- Troubleshoot, develop new initiatives for transition plans and demonstrate leadership in service delivery.
- Manage on-call services and respond appropriately.
- Working rotation includes weekends; team leads will complete two shifts in service.
Qualifications & Experience
- Must have 6 months experience within supported living services with behaviours that challenge.
- Must have experience working with complex care packages and with adults with learning disability, mental health, acquired brain injuries, autism.
- Must hold a minimum Level 3 in Health and Social Care.
Abilities, Skills & Behaviours
- Highly determined, driven and ambitious, with the desire to make a real difference and assist in the growth of the business.
- Excellent communication and interpersonal skills, with the ability to talk passionately about our services and values to potential clients or referral sources.
- Advanced computer skills including proficient use of MS Office and ability to produce reports.
- Self-motivated and flexible, with willingness to participate in an on-call system for out-of-hours.
- Highly organized with strong planning and attention to detail.
- Creative and strategic thinker who can influence and communicate improvements to the team.
- Hold a full driving licence with access to own transport.
Equity statement: Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcome applications for all job roles from members of all communities.
https://connected-health.co.uk/wp-content/uploads/2024/05/Recruitment-of-Ex-offenders-policy.pdf
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Team Leader - Supported Living Belfast & Lisburn Services employer: Connected Health Group Limited
Connected Health Group Limited is an exceptional employer, offering a supportive and innovative work environment in Belfast and Lisburn. With a strong commitment to employee growth, we provide comprehensive training and development opportunities, ensuring our team leaders can thrive while making a meaningful impact in the lives of those we serve. Our technology-focused approach not only enhances care delivery but also fosters a culture of collaboration and respect, making us a leader in the home care sector.
Contact Details:
Connected Health Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - Supported Living Belfast & Lisburn Services
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Connected Health Group Limited.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Connected Health Group Limited.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Connected Health Group Limited, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Team Leader - Supported Living Belfast & Lisburn Services
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Connected Health Group Limited.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Connected Health Group Limited.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Connected Health Group Limited. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Connected Health Group Limited. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Connected Health Group Limited
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Connected Health Group Limited’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
