At a Glance
- Tasks: Lead and support a dedicated care team to ensure clients receive top-notch service.
- Company: Connected Health Group is a leading home care provider in Europe, focused on innovative, tech-driven solutions.
- Benefits: Enjoy a full-time role with opportunities for growth and a supportive work environment.
- Other info: Join a diverse team committed to equality and inclusion in the workplace.
- Why this job: Make a real difference in people's lives while working in a dynamic, technology-focused setting.
- Qualifications: Must have 6 months experience in supported living and a Level 3 qualification in health and social care.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Live Connected provide quality Home Care to adults requiring support in the home to enable them to live independently and with confidence.
With a first-class reputation across Europe, we are recognised as innovators who are willing to change the sector through utilising technology within our care delivery in order to provide the right support services to the client and their loved ones.
We are actively recruiting a leading, highly proficient, ambitious, driven and caring Team Leader who has a willingness to operate within a \'technology focused\' care environment.
Main Duties & Responsibilities
- Provide leadership, management and guidance of the highest standards to support our Care Team, to ensure the Live Connected clients receive the best outcomes in everything we do.
- Achieve the highest levels of compliance with regards to regulations, laws, quality standards & policies.
- Be accountable for the Health and Safety of staff and clients, ensuring Live Connected policies & procedures are followed to provide a safe working environment.
- Promote the aims and values of Live Connected.
- Review and improve operational processes to ensure effective and efficient service delivery via technology.
- Identify and recruit high-quality Support Workers, implement excellent training and maintain high retention ratios.
- Ensure staff training is implemented and the delivery of quality care services is consistently achieved.
- Design scheduling to ensure Support Workers deliver the allocated service; conduct scheduled spot checks and audits and record electronically.
- Maintain and improve Risk Assessments and Care Plans to achieve client outcomes that meet or exceed expectations.
- Operate the business in a paperless manner and embrace technological software and electronic communications.
- Monitor Key Performance Indicators and accurately record and report statistics to the service manager/Head of Service/Director as appropriate.
- Provide ad hoc support to the Operations Team as required due to service expansion.
- Assist and support transition stages of service users, including transitions from hospital to community settings, and develop transition plans with daily reviews to ensure smooth operation.
- Troubleshoot, develop new initiatives for transition plans and demonstrate leadership in service delivery.
- Manage on-call services and respond appropriately.
- Working rotation includes weekends; team leads will complete two shifts in service.
Qualifications & Experience
- Must have 6 months experience within supported living services with behaviours that challenge.
- Must have experience working with complex care packages and with adults with learning disability, mental health, acquired brain injuries, autism.
- Must hold a minimum Level 3 in Health and Social Care.
Abilities, Skills & Behaviours
- Highly determined, driven and ambitious, with the desire to make a real difference and assist in the growth of the business.
- Excellent communication and interpersonal skills, with the ability to talk passionately about our services and values to potential clients or referral sources.
- Advanced computer skills including proficient use of MS Office and ability to produce reports.
- Self-motivated and flexible, with willingness to participate in an on-call system for out-of-hours.
- Highly organized with strong planning and attention to detail.
- Creative and strategic thinker who can influence and communicate improvements to the team.
- Hold a full driving licence with access to own transport.
Equity statement: Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcome applications for all job roles from members of all communities.
https://connected-health.co.uk/wp-content/uploads/2024/05/Recruitment-of-Ex-offenders-policy.pdf
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Team Leader - Supported Living Belfast & Lisburn Services employer: Connected Health Group Limited
Connected Health Group Limited is an exceptional employer, offering a supportive and innovative work environment in Belfast and Lisburn. With a strong commitment to employee growth, we provide comprehensive training and development opportunities, ensuring our team leaders can thrive while making a meaningful impact in the lives of those we serve. Our technology-focused approach not only enhances care delivery but also fosters a culture of collaboration and respect, making us a leader in the home care sector.
Contact Details:
Connected Health Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - Supported Living Belfast & Lisburn Services
✨Tip Number 1
Familiarise yourself with the latest technologies used in supported living services. Since the role emphasises a technology-focused care environment, showcasing your understanding of relevant software and tools during interviews can set you apart.
✨Tip Number 2
Network with professionals in the health and social care sector. Attend local events or join online forums to connect with others who work in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams in previous roles. Highlighting your leadership skills and ability to manage compliance and quality standards will resonate well with the hiring team.
✨Tip Number 4
Research Connected Health Group Limited thoroughly. Understanding their values, mission, and recent developments will allow you to tailor your conversation and demonstrate genuine interest in contributing to their goals.
We think you need these skills to ace Team Leader - Supported Living Belfast & Lisburn Services
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities and qualifications required for the Team Leader position. Tailor your application to highlight relevant experience in supported living services and leadership.
Highlight Relevant Experience:Emphasise your experience working with adults with learning disabilities, mental health issues, or complex care packages. Provide specific examples of how you've successfully managed teams or improved service delivery in previous roles.
Showcase Your Skills:Make sure to mention your advanced computer skills and familiarity with technology in care delivery. Discuss any experience you have with compliance, risk assessments, and care plans, as these are crucial for the role.
Craft a Compelling Cover Letter:Write a cover letter that reflects your passion for the role and the values of Live Connected. Use this opportunity to explain why you're a great fit for the team and how you can contribute to their mission of providing quality home care.
How to prepare for a job interview at Connected Health Group Limited
✨Show Your Leadership Skills
As a Team Leader, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led teams in the past, focusing on your management style and how you motivate others to achieve their best.
✨Emphasise Your Experience with Complex Care
Make sure to highlight your experience working with complex care packages and individuals with learning disabilities or mental health issues. Be ready to discuss specific cases where you made a positive impact on clients' lives.
✨Familiarise Yourself with Technology in Care
Since the role involves operating in a technology-focused environment, brush up on relevant software and tools used in care delivery. Be prepared to discuss how you can leverage technology to improve service efficiency and client outcomes.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think about potential challenges you might face in this role and how you would address them effectively.
