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- Tasks: Lead a dynamic team to provide high-quality support for individuals with complex needs.
- Company: Join Connected Health, a leader in transforming homecare across Ireland.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in supported living and a Level 3 qualification in Health and Social Care.
- Other info: Flexible working hours with opportunities for continuous improvement and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Join our Team as a Team Lead providing effective leadership to the supported living team, ensuring safe, high-quality, and compliant services for Live Connected clients. The role oversees staff recruitment, training, scheduling, and performance, while maintaining health and safety standards and promoting Live Connected's values. As Team Lead you will support care planning, audits, transitions, on-call services, and continuous improvement, working flexibly to meet operational needs.
Live Connected is a dynamic division of the Connected Health Group. We deliver high-quality, person-centred support to adults with learning disabilities and complex needs. As a Support Worker, no two days are the same. You will play a vital role in supporting individuals to live safely, independently, and with dignity.
Roles & Responsibilities- Provide leadership, management and guidance of the highest standards to support our Care Team, to ensure the Live Connected clients receive the best outcomes in everything we do.
- Ability to take ownership of achieving the highest levels of compliance with regards to regulations, laws, quality standards & policies.
- Accountable for the Health and Safety of staff and clients; ensuring the Live Connected Policies & Procedures are always adhered to providing a safe working environment.
- Passionately promote the aims and values of Live Connected.
- Continually review and improve operational processes to ensure the most effective and efficient service is being delivered to our clients through utilising technology.
- Ability to identify and recruit high quality Support workers, implement excellent training and maintain high retention ratios.
- Ensure the provision of staff training is implemented and the delivery of quality care services is consistently achieved.
- Ability to ensure the Scheduling is effectively designed to ensure the support workers deliver the allocated service to the client. Scheduled Spot Checks and Audits are undertaken and recorded electronically.
- Ability to complete and continuously improve the support workers, Risk Assessments and Care Plans to ensure the outcome of the client is achieved effectively and our clients' expectations are exceeded.
- Ability to operate the business in a paperless manner from the beginning and embrace technological software and electronic communications.
- To be aware of Key Performance Indicators and to accurately record and report statistics to the service manager/Head of service/Director as appropriate.
- Ad hoc duties to support the Operations Team, as when required due to continue expansion of the service.
- To assist and support the initial transition stages of service users, this can include long stay hospital admissions to community.
- To effectively develop transition plans and review daily to ensure initial transitions are running smoothly.
- To troubleshoot, develop new initiatives for transition plans, Live Connected prides themselves in being a leader service provider.
- To manage on call services and respond appropriately.
- Working rotation will include working weekends, team leads will complete two shifts in service.
- Must have 6 months experience within supported Living services with behaviours that challenge.
- Must have experience working with complex care packages and have experience working with adults with learning disability, mental health, acquired brain injuries, autism.
- Must hold a minimum Level 3 in health and Social Care.
- Highly determined, driven and ambitious, with the desire to make a real difference and assist in the growth of the business.
- Excellent communication and interpersonal skills, with the ability to talk passionately about our services and values to potential clients or referral sources.
- Advanced computer skills including proficient use of MS Office, the ability to produce reports and strong computer systems knowledge.
- Self-motivated and flexible, with a willingness to participate in an 'on call system' for out of office hours.
- Extremely well organised, excellent planning and prioritising ability with high attention to detail.
- A creative and strategic thinker who is able to embrace, influence and communicate improvements to the Team.
- Hold a full driving licence with access to their own transport.
At Connected Health, we don't just offer a job - we offer careers that are at the forefront of transforming the way homecare is delivered across Ireland. We recognise that the individuals we employ are pivotal to driving this transformation within the sector. That's why, at Connected Health, our mission is unwavering: to continually attract, recruit, and develop the finest homecare team.
Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcome applications for all job roles from members of all communities.
Candidates who are successful at interview will be subject to background checks including, but not limited to, satisfactory references and an enhanced police check.
Team Leader in Belfast employer: Connected Health Group Limited
Contact Detail:
Connected Health Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Team Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your leadership skills and knowledge of compliance standards. Be ready to share examples of how you've successfully led teams and improved services in the past. Show them you're the perfect fit for Live Connected!
✨Tip Number 3
Don’t just apply anywhere; apply through our website! It shows you're genuinely interested in being part of the Live Connected family. Plus, it makes it easier for us to spot your application and get you in for an interview.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in making you memorable. Reiterate your enthusiasm for the role and how you can contribute to the team’s success at Live Connected.
We think you need these skills to ace Team Leader in Belfast
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting individuals with complex needs shine through. We want to see how you connect with our values and how you can contribute to making a real difference in the lives of our clients.
Tailor Your Experience: Make sure to highlight your relevant experience in supported living services. We’re looking for specific examples that demonstrate your leadership skills and ability to manage care teams effectively, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Team Leader role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Live Connected!
How to prepare for a job interview at Connected Health Group Limited
✨Know the Company Inside Out
Before your interview, take some time to research Live Connected and its values. Understand their mission and how they support individuals with complex needs. This will help you align your answers with their goals and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to lead and inspire others. Prepare examples from your past experiences where you've successfully managed a team, handled conflicts, or improved processes. Be ready to discuss how you can apply these skills to enhance the care provided to clients.
✨Emphasise Compliance and Safety
Given the importance of health and safety standards in this role, be prepared to discuss your understanding of compliance regulations and how you've ensured adherence in previous positions. Highlight any specific training or initiatives you've implemented to maintain a safe environment for both staff and clients.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about potential challenges you might encounter as a Team Leader and how you would address them. This will demonstrate your critical thinking and readiness to tackle real-life situations in the role.
