At a Glance
- Tasks: Transform messy ServiceNow CMDBs into reliable, accurate resources for teams.
- Company: Dynamic tech company focused on improving IT service management.
- Benefits: Hybrid working model, competitive day rate, and a collaborative environment.
- Other info: Initial 6-month contract with excellent opportunities for growth.
- Why this job: Make a real difference by enhancing service-to-infrastructure connections.
- Qualifications: Hands-on ServiceNow ITOM experience and strong CMDB skills required.
If messy ServiceNow CMDBs and broken service maps irritate you, keep reading. We’re looking for a hands-on ServiceNow ITOM / Integration Specialist to help implement and improve service-to-infrastructure dependency mapping, discovery configuration, and CMDB integration patterns. This is all about fixing what’s already there. Think incomplete service maps, patchy Discovery, and a CMDB that needs turning into something people can trust and use. If you’re the type of person who enjoys working with incomplete data, whilst applying your technical expertise to improve ServiceNow environments then we want to hear from you.
What you’ll be doing:
- Build and fix ServiceNow Service Mapping (patterns, entry points, mapping runs)
- Get Discovery working properly (MID servers, credentials, coverage, tuning)
- Improve service-to-infrastructure relationships so impact analysis actually works
- Troubleshoot poor data, broken mappings and odd behaviours
- Support integrations (APIs, Integration Hub, Service Graph, import sets)
- Work closely with infra, cloud and app teams to validate what’s actually happening
- In short: make the CMDB useful, accurate, and trusted.
What we’re looking for:
- Hands-on ServiceNow ITOM experience (real-world implementations)
- Experience with Service Mapping + Discovery (incl. troubleshooting)
- Strong CMDB skills - relationships, CI classes, dependency modelling
- Experience integrating data (APIs, transform maps, Integration Hub etc.)
- Cloud exposure (AWS/Azure/GCP) / modern infra environments.
Working Policy:
- Hybrid working places are in place for this role, with 2 days onsite (Cambridge) required each week.
Finally:
- Applicants must also be able to work in the UK without restriction, unfortunately sponsorship cannot be provided. This is a day rate role via an Umbrella company - Initial 6 month contract.
If you're a ServiceNow Professional with hands-on ServiceNow CMDB / CDSM experience then we would love to hear from you.
ServiceNow CMDB Architect / Integration Specialist in Cambridge employer: Connected Consulting Limited
Join a forward-thinking company that values innovation and expertise in the heart of Cambridge. With a hybrid working model, you’ll enjoy the flexibility of remote work while collaborating with talented professionals on impactful projects. We prioritise employee growth through continuous learning opportunities and foster a supportive culture where your contributions are recognised and valued.
Contact Details:
Connected Consulting Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow CMDB Architect / Integration Specialist in Cambridge
✨Get Involved in Tech Meetups
If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!
✨Leverage Your University’s Resources
University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!
✨Show Your Skills with Micro-Projects
Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at Connected Consulting Limited that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace ServiceNow CMDB Architect / Integration Specialist in Cambridge
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at Connected Consulting Limited, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Connected Consulting Limited can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at Connected Consulting Limited will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at Connected Consulting Limited
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at Connected Consulting Limited. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at Connected Consulting Limited.
