At a Glance
- Tasks: Manage customer renewals and ensure successful outcomes through effective communication.
- Company: Join a fast-growing scale-up with a focus on innovation and customer success.
- Benefits: Enjoy flexible working, private medical insurance, and exciting annual incentive trips.
- Other info: Be part of a dynamic team that values resilience and adaptability.
- Why this job: Make a real impact by driving positive change and building strong customer relationships.
- Qualifications: Proven sales or renewals experience with excellent negotiation skills.
The predicted salary is between 34650 - 42350 £ per year.
Responsibilities
- Independently manage a portfolio of customers, at the renewals phase of their progression through the programme and guide them to a successful renewal.
- Effectively mitigate post-renewal refunds through detailed processes and attentive follow up.
- Work across the Customer team and wider business to find solutions to potential obstacles to securing renewals for your customers.
- Work with the wider Customer team leadership to ensure any process or operational obstacles are highlighted.
- Maintain a high level of pipeline hygiene, ensuring that customers are moved to correct stages promptly and that an accurate renewals forecast can be obtained at any given time.
- Be an expert in the delivery of the programmes Connectd offer, and use this to drive positive renewals conversations.
Benefits
- Private medical insurance with Vitality.
- Company pension scheme with Nest.
- Flexible working & work from anywhere 4 weeks of the year.
- Annual company incentive trips to European destinations.
- Mental health policy including ‘Connect Days’ mental health leave.
- Sharescheme.
Requirements
- A strong sales or renewals background, with a track record of hitting or exceeding targets.
- A strong negotiator and communicator, capable of developing rapport with senior executives and experienced professionals.
- Self-motivated and well-organised individual who takes the initiative and works autonomously.
- Someone with a can-do attitude, always looking to go the extra mile and drive genuine change at Connectd.
- Resilient and adaptable individual, able to navigate uncertainty and solve problems.
- A genuine interest in the Board Advisory, Fractional or NED space and someone who wants to grow and develop in a fast-moving scale-up business.
- Nice to have: Experience working in the Board Advisory, Fractional or NED space.
Renewals Manager in London employer: Connectd
At Connectd, we are redefining the landscape of fractional work, offering a dynamic and innovative environment where you can thrive as an Agentic Growth & GTM Manager. Our UK-based team is expanding into the US, providing you with unique opportunities for growth and collaboration while working closely with the Head of GTM. With a focus on creativity, autonomy, and the latest AI tools, we empower our employees to take ownership of their projects and drive meaningful impact from day one.
StudySmarter Expert Advice🤫
We think this is how you could land Renewals Manager in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Renewals Manager at Connectd, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Connectd. Tailor your message to explain why you’re drawn to them and how you can contribute as a Renewals Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Renewals Manager in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Connectd:When writing your cover letter, make sure to tailor your message specifically for Connectd. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Connectd
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Connectd that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Connectd that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Connectd’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
