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- Tasks: Manage accreditation processes for telecommunications site access and support staff with guidance.
- Company: Join a leading telecommunications provider focused on innovation and teamwork.
- Benefits: Gain valuable experience, competitive pay, and opportunities for professional growth.
- Why this job: Make a difference in the telecommunications industry while developing essential skills.
- Qualifications: High school education; service desk experience is a plus.
- Other info: Dynamic role with potential for career advancement in a fast-paced environment.
The predicted salary is between 800 - 1400 £ per month.
Main activities and tasks:
- Manage the process of assessing new applicant’s accreditation or re-accreditation, enabling them to access telecommunications sites.
- Manage the data and records of new and existing telecommunications engineers and users.
- Issue access cards and provide access to vetting services for certain staff required to access higher security locations.
- Issue temporary loan of keys for certain staff required to access higher security locations/sites.
- Management of data within the Access & Accreditation Portal.
- Receive and process calls and tickets associated with individual/Companies’ accreditation, access cards or site keys.
- Provide guidance and support to staff on accreditation issues.
- Support the development and maintenance of the accreditation knowledgebase.
- Manage the one-off permit process for unaccredited requesters.
- Adhere to the internal rules and regulations, policies, procedures, and current workflow within the organization/business unit/team.
- Perform other tasks within the scope of the role, as requested by the immediate supervisor, within the limits of own professional competence (e.g., reports, analyses, specific projects, etc.).
Role Specification:
Assure the necessary support for accessing telecommunications sites across the UK by ensuring the accreditation of individuals and companies.
Required Education & Trainings:
- High school.
Required Experience:
- Previous Service Desk experience is beneficial.
- Broad understanding of the Telecommunications industry.
- Telecommunications Infrastructures providers, specifically Cellnex, and their processes and procedures including, but not limited to, Accreditation, Site Access and Network Operations is beneficial.
Apprentice Specialist in Bracknell employer: Connect44 Sarl
Contact Detail:
Connect44 Sarl Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Specialist in Bracknell
✨Tip Number 1
Network like a pro! Reach out to folks in the telecommunications industry, especially those who know about accreditation processes. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Get familiar with the Access & Accreditation Portal. Knowing your way around it will not only impress potential employers but also show that you're proactive and ready to hit the ground running.
✨Tip Number 3
Practice your communication skills! Whether it's handling calls or processing tickets, being able to convey information clearly is key. Try role-playing scenarios with friends to build your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Apprentice Specialist in Bracknell
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Apprentice Specialist. We want to see how you can manage accreditation processes and support our team effectively!
Show Your Enthusiasm: Let your passion for the telecommunications industry shine through in your written application. We love candidates who are excited about the field and eager to learn more about accreditation and access management.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to understand and relevant to the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Apprentice Specialist position.
How to prepare for a job interview at Connect44 Sarl
✨Know Your Stuff
Make sure you brush up on the telecommunications industry, especially the processes related to accreditation and site access. Familiarise yourself with key players like Cellnex and their procedures. This knowledge will show that you're genuinely interested in the role and understand its context.
✨Showcase Your Service Desk Experience
If you've got previous service desk experience, be ready to discuss it! Think of specific examples where you managed calls or tickets effectively. Highlight how you provided guidance and support, as this aligns perfectly with the responsibilities of the Apprentice Specialist role.
✨Demonstrate Attention to Detail
Since you'll be managing data and records, it's crucial to demonstrate your attention to detail. Bring examples of how you've successfully handled data management in the past. This could be anything from maintaining accurate records to ensuring compliance with internal policies.
✨Ask Smart Questions
Prepare some thoughtful questions about the role and the company. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you. Ask about the team dynamics, the tools they use for data management, or how they handle accreditation challenges.
