Connect2Swindon, on behalf of Swindon Council, is recruiting a Customer Information Guide to support residents via the inbound call centre and Central Library. This temporary role looks to run up to February 2027 and focuses on delivering accurate information and signposting to online services while helping customers self-serve where possible.
You will listen to customer needs, respond with courteous, professional service, and work as part of a team to maintain high standards and timely
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Customer Information Guide — Digital-First Support Specialist (Temp) in Swindon employer: Connect2Swindon
At Connect2Swindon, we pride ourselves on being an excellent employer that values diversity, inclusion, and community engagement. As a Fly Tipping Rapid Response Operative, you will enjoy a supportive work culture that encourages personal growth and development while making a tangible impact on the environment. Our commitment to employee well-being is reflected in our comprehensive training opportunities and a collaborative team atmosphere, ensuring that you feel valued and empowered in your role.
